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Hotel overview

Royalton Splash Riviera Cancun, An Autograph Collection - All Inclusive is a modern property in the popular vacation hotspot of Riviera Cancun. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night.

Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water sports, perfect for days spent making unforgettable memories together. 

Guests of all ages will enjoy Royalton’s signature All-In Luxury® concept, featuring unlimited, reservation-free dining, upscale accommodations, All-In Connectivity™ offering free, high-speed Wi-Fi for all your devices resort-wide, in-room Bluetooth speakers, and free calls to select countries.

Water park – As previously shared, our Water Park continues to operate seamlessly, boasting an array of 13 monster slides, four splash pad slides, two lazy rivers, and a range of pool amenities. The response from our guests has been overwhelmingly positive. Due to external factors, particularly unusual weather conditions in the region, the completion of the final monster water slide has experienced a necessary extension. To address this, we have proactively rescheduled its availability for our mutual clients to October 15th. 


Property information

Total available rooms and suites: 840

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory The Hotel wants to notify that from 1 May 2023 Ma Maison restaurant will be an adults-only (18+).
Advisory The Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 2301 reviews
  • 5.0 star tripadvisor rating
    Arturo is the best!

    Arturo is the best!!! The hibachi was so fun and absolutely delicious. I love came for a birthday dinner and it was great! We had so much fun. The food was also very delicious. Thank you for a special birthday dinner! We had so much fun!! Gracias!

    Feb 27, 2024
  • 3.0 star tripadvisor rating
    Disappointed for Italian & French dinner

    I and my family and friends, we came here for vacation. Everything is really good when we arrived until the day we went to Italian restaurant and French restaurant for dinner and they make me really disappointed from all host of these restaurants. For Italian, we really happy with staffs at lunch time but with dinner staff really unhappy, they let us wait for over an hour to get table and when we back they told only have table for 4 first and how about other people? The attitude of service is really bad. Foods are good. For Frech, they said first come first serve but my friend came in ask for booking table and they weren’t allow us to take table or put name on waiting list and then i came back at 6:30pm and they told me can come back at 8pm and when we back they said they MAYBE have table for us at 8:30pm while in the restaurant still have over 6-8 tables at least and how come they can’t let us in until i change my voice and the way to talk with them that I need exactly what time i can come in not MAYBE and then they let us in right away WTF. Overall, foods & service at all restaurants are good but really unhappy of the way the welcome and service from these two restaurants. Highly recommended the ZEN restaurant they really know how to make people feel happy. I write this with the hope they can improve the way they treat with customer from their staff so they can get more travellers from around the world.

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Brando Alexis the best

    Brando Alexis is amazing 10/10 great experience whit him in royalton splash Rivera The best Brando Alexis he was very informative and friendly person !!!! Thank you sir for being kind and inviting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Family Fun

    Awesome vacation with our family (10 in our party) A big shout out to the following staff at the resort--Bani and Roman our butlers were terrific--very professional, friendly and always there for us. Miguel at the pool was amazing at finding our crew chairs and umbrellas every day when it was so crowded and busy--really appreciate that they keep an eye our for those chairs that have towels on them and no one there for hours-- removing towels and freeing them up! Charley was one of our beach waiters and he had just started his job 6 days ago--so happy to be there and always attentive, Roger was one of the housekeepers in building 16 floor 6 who was so sweet--every day greeting us and just very kind. All the staff at the resort were amazing and our family had a wonderful time!!

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Great butler experience!!

    Gabby our butler was amazing! I mentioned that my knee was swollen from a previous injury and when we got back from dinner there was a bucket of ice with a plastic bag and a towell for me! Very attentive!! She went out of her way to track down our very active family😉

    Feb 27, 2024