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Hotel overview

Secrets Vallarta Bay Puerto Vallarta is situated on the golden sand beaches of the Banderas Bay, just minutes from the famous ‘El Malecón’ boardwalk. All 271 spacious suites offer remarkable ocean views, refined luxury amenities, just for starters. Preferred Club suites provide an extra level of luxury with upgraded amenities, a dedicated beach area, exclusive Preferred Club Lounge,and much more.
Guests can dine at reservation-free gourmet restaurants ranging from exceptional Pan-Asian delights to elegant French fare plus dining options allow guests to devour late night bites at the Coco Café or stay in and order room service. Or sip on top-shelf spirits at any of the lively bars. Additionally, guests have the option to sip cocktails and savor cuisine at the adjacent Now Amber Puerto Vallarta's restaurants and bars.

Location

Puerto Vallarta
Puerto Vallarta International Airport (PVR) : 3 miles North

Property information

Suites: 271

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 10892 reviews
  • 5.0 star tripadvisor rating
    I will come back!

    I went on a day pass a gift from my daughter as a birthday gift. I was met by Angela and Joel, pool concierge. They were very informative and accommodating. The food was amazing they sang me happy birthday in market cafe, Carlos the happy waiter very good service the beach was beautiful, the hotel was clean.

    Jun 13, 2024
  • 5.0 star tripadvisor rating
    Carlos is the best!

    While the facilities and food are nice on their own. What really set our trip above and beyond was our butler Carlos Miranda and his coworker Jose Becerra. They went above and beyond to make us feel welcomed and catered to our every need. Even an emergency request for scissors to cut pieces of boob tape was delivered. If you do have the opportunity to stay at Secrets you MUST insist that Carlos is your butler. It will make your trip as above and beyond as ours was.

    Jun 12, 2024
  • 5.0 star tripadvisor rating
    Great Resort with the most helpful staff.

    Carlos Miranda and José Becerra really went above and beyond to ensure we were taken care of and made our stay a great experience. Overall staff and hotel amenities were wonderful. We had a great time at the pool and restaurants. The food options were good and the buffet had lots of great food to chose from. The drinks were cold and always kept full.

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Excellent Service & Food

    Vacation with business associates & wives. Excellent service and food. Yacht tour with snorkeling was great.

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Secrets butler service

    Our butlers Carlos Miranda and Jose Becerra were the best . They are attentive to our needs and always very courteous and friendly. I recommend these gentlemen when staying at this resort. All of the food and services are top notch. We will visit again.

    Jun 11, 2024