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Hotel overview

Located on the northeastern coast of Puerto Rico in Rio Grande, the Hyatt Regency Grand Reserve Puerto Rico is situated on a lush peninsula 30 km from San Juan. The hotels new villas and suites overlook the ocean and have El Yunque rainforest as a backdrop. Spectacular rooms have chic and modern decor with plenty of space to relax. Guests will find the largest lagoon style pool on the island here, along with multiple restaurants and bars featuring menu items from around the world.

Property information

Year Built: 2004
Last Renovation: 2019
Accessible rooms: 10
All rooms non-smoking: 579
Double bedrooms: 283
Executive floor: 1
Floors: 3
Nonsmoking rooms: 579
Rooms with internet access: 579
Single-bedded accommodations: 296
Suites: 6
Total rooms: 579
Total rooms and suites: 579


Hotel details


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Hotel advisories

Advisory A minimum mandatory hotel-imposed resort fee of 18% (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 17 yrs and under when sharing room with parents
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 1850 reviews
  • 5.0 star tripadvisor rating
    Paddle boarding

    Alvin Thorpe was amazing. The highlight of our trip to PR and staying at Hyatt hotel. My husband and I never tried paddle boarding and Alvin was so nice, kind and patient to teach us the whole process of paddling. Alvin is such an incredible teacher. Now we took the lessons of paddle boarding from him to home. Such a fabulous and spectacular experience

    Dec 05, 2023
  • 5.0 star tripadvisor rating

    Orlando was the best bartender I’ve ever had!!! He was so friendly and asked the types of drinks we liked and made personal ones for us! He also recommended a restaurant that was AMAZING! Overall, this whole trip has been a great experience and Orlando made it even BETTER! Thanks so much for everything you do, Orlando!!!

    Dec 02, 2023
  • 5.0 star tripadvisor rating

    Beautiful hotel and the staff goes above and beyond each and everytime! Very clean! Already planning the next trip! Wish there was more authentic Puerto Rican dish specialties on site, but food was great and the drinks were amazing !

    Dec 02, 2023
  • 5.0 star tripadvisor rating
    Prime steak house

    Everything was delicious!!! Eric was a great server!! I came for a nice evening with my significant other, and they could not have delivered a better evening for the two of us. I am very grateful for their service.

    Dec 01, 2023
  • 5.0 star tripadvisor rating

    Eric was a wonderful server and made our dining experience very enjoyable. The food and drink recommendations were impeccable. He was very knowledgeable and warm when serving us. I would highly recommend to all future guests!

    Dec 01, 2023