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Hotel overview

Mandalay Bay Resort and Casino provides a perfect oasis for fun-filled days in Las Vegas.  Enjoy the 11-acre Mandalay Bay Beach, float down the lazy river and witness over 100 species of sharks and exotic fish in Shark Reef Aquarium. Hop on the free tram that connects the Mandalay Bay with Luxor and Excalibur for hassle-free transportation to enjoy the sights and sounds of these nearby hotels. With action-packed gaming, unforgettable entertainment and upscale dining, Mandalay Bay Resort and Casino has something for everyone.

-Some services and amenities may be unavailable.

Location

Las Vegas - Strip
Las Vegas, NV - Harry Reid International Airport : 5 miles

Property information

Accessible rooms: 116
Floors: 45
Total rooms: 3209

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of at least $39.00 (plus applicable tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Cardholder funds released after checkout may take up to 7 business days to become available for guests with domestic banks and up to 30 days for guests with international banks. If you use a debit card, you acknowledge that unused funds may be subject to an additional delay before they are returned. Availability of funds after check-out are managed solely by each individual financial institution.
Advisory Valet Parking Fees: Hours Monday – Thursday Friday – Sunday 0 - 2 Hours $18.00 $20.00 Over 2 – 4 Hours $22.00 $24.00 Over 4 – 24 Hours $26.00 $30.00 o Valet prices based on day of arrival for 24 hours or less. After 24 hours, prices reset to applicable flat daily rates which changes on weekends. o Credit card and contactless payment only. The fee amounts are subject to change without prior notice.
Advisory Self Parking Fees: Hours Daily Charges 0 – 60 Minutes No Charge Over 1 – 4 Hours $15.00 Over 4 – 24 Hours $18.00 •The 24-hour parking fee provides guests with in-out privileges within the same parking type (self or valet)

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for guests from all origins.

The daily resort fee includes the following services:  

In-Room Wireless Internet Access 

Fitness Center Access (if applicable) 

Local & 800 Phone Calls 

Additional Inclusions

Pet Policy Pets Allowed: Dog-Friendly Fee applies as follows:
• Dogs are the only animal allowed.
• There is a mandatory dog friendly fee of [$100.00 per night, per dog] for rooms and [$150.00 per night, per dog] for suites. These fees will be applied to your folio and payable directly to the hotel at time of checkout.
• Up to two dogs are allowed, with a maximum combined weight of less than 100 pounds.
• A second dog fee will be charged at check-in if bringing two dogs.
• Due to health code regulations, dogs (except for service dogs) are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.
• Dogs are permitted in hotel rooms, suites, and the designated outdoor locations.

Ratings & reviews

TripAdvisor traveler rating

4.0 20049 reviews
  • 1.0 star tripadvisor rating
    Wouldn’t go again

    Unpleasant staff, poor service, overcharged and incorrect charges. That’s my lasting memory of this hotel. We arrived the day before the cyber attack. The room allocated was an accessible room which was dirty. We requested a move the next morning but was told there were some ‘technical issues’. Later that day all the slot machines went down. We spent the evening in one of the bars and next morning I had a notification from my bank that money had been taken out from this bar, these were not the payments we had made the night before, they were additional. We spoke to reception who told us there was nothing they could do as the systems were down so we should wait until later and then speak with the staff at the bar. When we checked out we were asked to give our room number and email address to a lady with a clip board as the system was still down and we would be sent an invoice and our deposit would be refunded. Over two weeks have passed now and we have had neither, and to add insult to injury Mandalay Bay have tried to take an additional amount of 711 USD out of my bank account. I have emailed querying why and again requesting our deposit be returned but haven’t had a reply yet. I wouldn’t recommend staying here, but if you do use cash, its much safer.

    Sep 28, 2023
  • 4.0 star tripadvisor rating
    Great time at Mandalay Bay

    We enjoyed our stay at Mandalay Bay while attending a get together with friends and party. Very nice spacious hotel room overlooking the pool area, tons of shops, restaurants and bars in the hotel area and beautiful pool with lazy river and cabanas. We very much enjoyed our stay and would come back.

    Sep 27, 2023
  • 3.0 star tripadvisor rating
    Good stay at Mandalay Bay

    Large resort with enormous wave pool as key attraction. Smoke free casino still had random smokers unfortunately. Interior hallways and room furnishings need updating but they are still ok and not unattractive. Double sinks and separate shower and nice tub in my double queen room was awesome and the beds were comfortable. The AC worked well enough and my room on the 9th floor with a pool view was quiet enough at night to sleep. No free coffee in room was a bummer. Check in was a wait of about 20 minutes. Multiple restaurants within the hotel resort and connecting interior mall to the Luxor with various operating times which was inconsistent. Recommend Dellas at the Delano for breakfast and the Border Grill at the MB. Room price was slightly above expected price and there’s a $43 per night resort fee not sure what it was for.

    Sep 25, 2023
  • 1.0 star tripadvisor rating
    Don’t let the advertising fool you.

    First let me say the room was fine great view. The people smoking dope next door was terrible and the hotel staff did nothing about it . The food in the hotel, not worth the money. Be prepared to pay $150 to $700 for any shade at the pools. Monday morning they close all the pools except the wave pool. I have been to many resorts in Vegas this was the most expensive and the worst experience. I found the majority of the staff, just don’t care.

    Sep 24, 2023
  • 2.0 star tripadvisor rating
    Don’t try to get Uber here

    Staying here now and I have to vent about the Uber situation at this hotel, There are signs all through the casino directing to the Uber pickup area, in the parking garage (out back). Then an official looking ride share area Uber, Lyft in the garage. Even an enclosed waiting area. I had two different Ubers cancel on me because they went to the front of the hotel. One I texted after the app said he’d arrived and he was nowhere to be found, he said there’s no parking garage at Mandalay. REALLY?!?! Then where am I standing? So today I found out there’s actually a SECOND Uber area in the front of the hotel, down one level from registration, far away from the Uber area in the garage. Mandalay, if you are going to have two separate Uber pickup areas, how is the driver to know which one to go to? So irritating.

    Sep 21, 2023