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Hotel overview
Location
Las Vegas - StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for guests from all origins.
Mandatory hotel imposed resort fee inclusions:
• Property-wide high-speed internet access (public spaces and in-room)
• Unlimited local and toll-free calls
• Airline boarding pass printing
• Fitness center access for guests 18+
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
• Dogs are the only animal allowed.
• There is a mandatory dog friendly fee of [$100.00 per night, per dog] for rooms and [$150.00 per night, per dog] for suites. These fees will be applied to your folio and payable directly to the hotel at time of checkout.
• Up to two dogs are allowed, with a maximum combined weight of less than 100 pounds.
• A second dog fee will be charged at check-in if bringing two dogs.
• Due to health code regulations, dogs (except for service dogs) are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.
• Dogs are permitted in hotel rooms, suites, and the designated outdoor locations.
Ratings & reviews
TripAdvisor traveler rating
17982 reviews
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Feb 03, 2023Probably right but only if you are over 35.
If you are looking for a wild and crazy stay, this ain't it. It was mostly older folks and families, which was fine for me. Pros: I didn't even see the front desk, check in thru the MGM app, you can even use it to open your door/use elevator(though much easier just getting a physical room key). Check out through the TV. Nothing really that crowded. Ate at Border Grill, everything surprisingly excellent. Had the enchiladas, shrimp tacos, skirt steak. Been to StripSteak, Aureole in the past, great but pricey. Room wifi was pleasantly ok for two people working in the room. There is a jack for an direct ethernet cable, not sure it actually works. Cons: Needs carpet updating, rooms/hvac make strange noises, nothing complementary including water/coffee. Tips: You can get anything delivered to the hotel from Grubhub/Uber Eats, etc., just meet them in the front entrance, if you don't feel like paying Vegas prices. Remember your room key for parking entrance and exit. Take the complementary tram to Excalibur for a closer walk up the Strip. Make reservations for Thu-Sunday night meals.
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Feb 03, 2023Terrible service
Their overall service is terrible. Can never get a real person....always on hold at least 15 minutes. Internet was down. Brought my own coffee and had such a hassle to get a paper coffee cup since they don't provide that. After talking to 3 people, I finally got a paper coffee cup. At check out they tried to charge me $14 for one paper coffee cup....ridiculous !
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Feb 02, 2023Wonderful stay
Wonderful stay at the Mandalay Bay. Came into town for the Michael Jackson show. It was so amazing. Check in was fast and easy. Room was clean and spacious. I would love to stay here again. Staff was wonderful also.
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Feb 02, 2023
Outstanding Property
Great experience the facility was fresh and clean and staff was friendly and professional. I can highly recommend Mandalay Bay. Great location, easy access from airport to hotel and hotel to airport very convenient to take in the entire strip.
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Feb 02, 2023
Decent but a little misleading
I booked the executive king suite and in the picture it specifically shows the living room and bedroom separate by a wall. In room 5-134 it was not the case. There was a living room and bedroom but they were not separated by anything. I planned to entertain in the living room but who wants people to see their bedroom too. That picture is totally misleading.