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Hotel overview

Sheraton San Diego Hotel & Marina dazzles guests with spectacular views of the marina or downtown skyline. Experience San Diego with a central location in the heart of the harbor, yet just minutes from San Diego Airport with a free shuttle. Enjoy being near downtown, Gaslamp Quarter, San Diego Zoo, and Petco Park, for a fun time in the city. Our newly renovated marina tower shines with coastal hues and modern amenities and our light-filled accommodations have a private balcony with seating. Enjoy picturesque views of the bay or marina in the classic bay tower guest rooms that also boast private balconies with seating. Stop by Quinn?s Alehouse for a refreshing brew or enjoy dining al fresco at Shoreline Cantina. Enjoy our sprawling outdoor pool complex, with ample opportunities to soak in the San Diego sun or large fitness center. Featuring over 130,000 sq ft of venue space accentuated by waterfront views, our San Diego Harbor Hotel is an inspired choice for weddings and meetings.

Property information

Year Built: 1972
Last Renovation: 2013
Floors: 12
Nonsmoking rooms: 1065
Suites: 48
Total rooms: 1017
Total rooms and suites: 1065

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
Advisory A mandatory Resort fee of $26 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Self-Parking fee of $49.00 (plus tax) per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Pet Policy Pets Allowed: USD 150 non-refundable cleaning fee Per Stay; maximum of 1 pets allowed; maximum weight per pet is 40 pounds

Ratings & reviews

TripAdvisor traveler rating

3.5 4909 reviews
  • 5.0 star tripadvisor rating
    Excellent service from check in staff

    We had outstanding service at check-in from Nayley. She was incredibly helpful and welcoming and was kind enough to upgrade us when she heard that our stay was the last night of our honeymoon before flying back to the UK. I could not be more pleased with the service she provided for us.

    Apr 11, 2024
  • 1.0 star tripadvisor rating
    No status recognition, no lounge, dirty carpets, broken elevators. Avoid.

    Lifetime titanium member. No recognition of loyalty to brand. Put me in bay tower. This hotel is nothing like pictures. It hasn’t been renovated. It’s actually in a different location that requires a shuttle. Elevator was broken. Carpet was dirty.

    Apr 09, 2024
  • 1.0 star tripadvisor rating
    Save your money and go somewhere else!

    Very disappointing, this is supposedly a resort, but good luck finding something to do. The rooms are small, and expect to be nickeled and dimed for everything!!! -Parking was $49, you're suppose to be able pay once and travel back and forth, but this doesn't work. -They also only had two working j1772 chargers. -There is a resort fee of $29.25. I still have no idea what this is suppose to cover, especially considering there is very little to do here. -The pools at the Marina tower are closed. The staff will tell you to walk to Bay tower which is roughly a 20 minute walk, up and down 3 flights of stairs. -Dining works out to roughly $60-$90 per person. -Overall the staff has poor attention to detail. I selected a crib with my reservation, but I still had to wait an hour for one to be brought up to my room. -This place is not family friendly, expect to be trampled by the conference attendees. -They will have about 4-5 employees bugging you at the valet, but only one person checking people into their rooms. Save your money and go somewhere else!

    Apr 08, 2024
  • 5.0 star tripadvisor rating
    Amazing Service by Nayely!

    I had the pleasure of being assisted by Nayely during my recent stay at the Sheraton, and I must say, her level of customer service was unparalleled. From the moment I checked in, Nayely went above and beyond to ensure that my stay was comfortable and memorable. Her warm demeanor, attentiveness to detail, and willingness to accommodate my requests truly stood out. Nayely not only exceeded my expectations but also exemplified the true essence of hospitality. Kudos to Nayely and the Sheraton team for their outstanding service!

    Apr 08, 2024
  • 1.0 star tripadvisor rating
    Bad stay

    Stayed there - part of our cruise package. A main water line to the hotel broke and the hotel had no water until the following day. 10 - 12 hours. Obviously not their fault but their dealing with their customers was underwhelming at best. They filled the lobby with managers saying " Oh, I'm Soo sorry!" and offered their free shuttle to the nearby Sheraton where we could use their facilties and get a free coffee. I hope they could afford it. A small voucher would have gone a long ways to show some concern for their customers (no small) discomfort. This speaks volumes about their service.

    Apr 07, 2024