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Hotel overview
Few places on earth are as captivating and inspiring as the AAA Four Diamond Iberostar Grand Rose Hall. Located just twenty minutes from Montego Bay, this adults-only, 5 star Jamaican paradise is filled with never ending service and endless luxuries. It's sure to please those in search of the world's finest vacation experience. Iberostar Grand Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to all-inclusive, all-suites, adults-only paradise, rich in luxurious personalized butler service, 24-hour gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure.
Location
Montego Bay-BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers
are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel
Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth
between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel
Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Ratings & reviews
TripAdvisor traveler rating
10103 reviews
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Jul 01, 2025Top-notch
Iberostar is a top-notch resort. If you're not a member, I strongly encourage you to become one. The service staff and the care they put into their guests are everything. Our ambassador Zen made sure our honeymoon stay was one to remember. The whole prestige club made you feel like family and not just a guest.
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Jun 30, 2025Good resort with excellent entertainment staff!
The entertainment crew really made our stay memorable! Ace, Mr. Fresh, Davey, and the others were all so energetic and fun, whether playing volleyball, dancing, or jumping in the pool. Overall, it was a pretty good stay. Location is very convenient from the airport (15-20 min) and offered free transfers. The resort itself is a little dated and – having previously stayed in Negril and Ocho Rios – the beach isn’t the best in Jamaica. The food quality was decent but those with dietary restrictions like myself may struggle a bit. I have celiac disease so I need a strict gluten free diet. Other reviews said that upon check in, they have someone explain in detail what you can and can’t eat while here. That didn’t happen. Every menu says “some items can be altered to be gluten free” but there are no dedicated gluten free menus, and wait staff was usually not knowledgeable about allergies. In the steakhouse, they said “there’s no flour here – order anything you want” even though there’s mac and cheese and the jerk sauce has soy sauce in it which contains gluten. She then started to serve me a dinner roll before I had to remind her of my allergy. But, overall, I was able to find enough safe food to stay satiated. My daily breakfast consisted of a large omelette and a fresh fruit smoothie. Drinks were good and service was fast and friendly. The WiFi throughout the resort works great and the mobile app is very helpful, even letting you order drinks to have them delivered to you on the beach or by the pool. Overall, it was probably our least favorite of the three places we’ve stayed in Jamaica, but hey, it’s still Jamaica! And like I said, the entertainment staff alone definitely bumped it up a star. Ya mon!
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Jun 30, 2025
Moms birthday trip
Even though I’m a Prestige member, I must say the service was top tier all around—not just in the exclusive areas. From check-in to check-out, the staff made us feel valued and welcomed. Special shoutout to Zen, our ambassador from the Prestige Lounge—his positive energy and great vibes really set the tone for a relaxing trip. Saskia’s vibrant personality and Toni Ann’s constant smile made every visit to the lounge feel warm and special. Honestly, everyone in the Prestige Lounge deserves their flowers—they’re a dream team. The spa was a dreamy and peaceful experience—the staff were kind, gentle, and professional. If you’re thinking about booking a treatment, go for it! Now, let’s talk food—10 out of 10! Every meal was delicious, from the buffet to the à la carte restaurants. I do wish the wine selection was better though. For a place of this caliber, it’s time to step up the wine game. Something like XXL Wine with a wider variety of flavors (think fruity, semi-sweet, dry reds, bubbly options) would really take it to the next level. Still, I gave what was available a try! Rooms were decent—clean, spacious, and comfortable, but I don’t come to vacation to stay locked up in my room. That said, a few upgrades would go a long way: hotter water, a little bubbly bath soap for the tub, and modern touches would be appreciated. My housekeeper was amazing and so patient—she deserves recognition for keeping everything so fresh and welcoming. Activities during the day were fun if you enjoy sand games and water aerobics, but I’d love to see more nighttime options for different age groups and vibes—like night pool parties, theme nights, or something a little more exciting after dark. The current entertainment was just okay, and could be more engaging overall. Despite a few minor things, I love it here. My family and I always come back, and we’ll continue to return. The vibe, service, and familiar warmth keep us loyal as members—and that says a lot. 💛🌴
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Jun 30, 2025
Outstanding service and highly recommend!
This resort, my room and the food was everything! I have no complaints. The butler service we received was outstanding! Special mentions to Berris & Andre. Everyone who provided services were professional, kind and attentive. They made my birthday trip that more special. I will forever be grateful and will tell all my family and friends about the amazing service and highly recommend they choose this resort.
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Jun 27, 2025
Celebrate Girlfriend's Birthday🎂
From the time we arrived everyone was so welcoming and friendly. While hanging out at the pool area Travis was very attentive and the other bartenders even the ones in the lobby were all great. Mr Basseine ensured our stay was topnotch, he had a wonderful dinner setup on the lawn for my friend's birthday. The food the chef served was delicious and the staff was great. We had an amazing experience and I am planning on returning. Thank You