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Hotel overview

Ocean Coral Spring is located on the seafront of Montego Bay on a spectacular white sand beach with turquoise waters, in a bay surrounded by forests and mountains, 30 minutes from Montego Bay airport. It is also very close to Falmouth, the capital of Trelawny, a charming city with a well-preserved Georgian architectural complex. 
The Ocean Coral Spring is a new all inclusive five-star resort with 513 modern junior suites and master suites with elegant interior design and equipped with all the amenities for a comfortable stay. 
The resort features multiple dining options, with 24 hour all inclusive services, swim-up bars, large pools, a lazy river with a gentle current and a wide range of dining options. In addition, it has a Despacio Spa Centre, a complete entertainment programme for the whole family.  A variety of room categories are available in Junior Suite room categories with options for Daisy family rooms, Swim up suites, Rooftop Suites.
The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as premium brand drinks and snacks. They also have exclusive access to the Privilege Restaurant as well as an exclusive area on the beach with sun loungers and Balinese beds.

Location

Ocean Coral Spring
Sangster International Airport (MBJ) : 26 miles

Property information

Suites: 513

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Privilege Room Services remain the same at 24hrs complimentary. 

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:A price may display when children stay free, if your vacation includes transfer to your hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 2755 reviews
  • 4.0 star tripadvisor rating
    Overall Stay Review

    My Overall Stay I would give a 7 out of 10. 10 being the exceptional services of two specific employees that worked in Martha's Market, Kacy-Ann & Tracy-Ann were thee absolute BEST employees you have on the entire grounds! Me and my family felt like we were really at home when walking into Martha's Market, they both made sure all was well with us to the point that we didn't even want to visit any other buffet areas on the resort we just wanted to deal with them. Due to our early flight arrival we got to the resort a little after 12, we were told by the front desk that it would be a wait to check in as check-in isn't until 3pm but they would check us in as soon as our room is available, she also mentioned we now have access to resort which was wonderful they took our bags and we got to explore the amazing resort which is so beautiful. I honestly thought me and my family would wait an hour, after two hours I came back to the front desk to check the status if our room was ready only to be told by the girl at the front desk to check back in another hour, I saw families that came after me be checked in before 3pm, the same girl didn't even look in a computer or checked she dismissed me as if she just wanted me to know check in was at 3pm and I had to wait. They had given my sons and alarm which told them their room was also ready at 2pm. I watched the same front desk crew change shift and nothing told me more that they just didn't want the responsibility of checking me in to make them over stay their shift. I waited a total of 3hrs and 15 minutes, I was exhausted and drained the check in process I give a 6, the night shift people were much more courteous and empathetic. All Greeters, Bag Handlers and even Security were also so amazing I give them a 10. Upon arrival to our room the room was not cleaned properly I could visibly see hair in some areas of the bathroom, shower, bed and couch. The shower had a brown residual film on the floor and the toilet stall needs proper ventilation the room smelled like it had water damage it didn't smell fresh my entire stay. The bed frames were wooden so there was excessive dust on the headboard, very disturbing. The couch is white so of course the makeup stains were visible, after I mentioned this to Guest Services the next day when I went on my tour trip and returned back my room was very clean. I don't at all blame housekeeping it seem as though there workload is heavy and requires them to have limited time to get the rooms in order for the guest in a crunch time. Which also explains the check-in process. The housekeeping staff was still amazingly kind and got us towels and rags as we needed. Not sure I will be back to this resort but I wish them all the best and since their fairly new hopefully they will take this in consideration of very necessary improvement.

    Jun 12, 2024
  • 5.0 star tripadvisor rating
    I had an amazing time.

    I had an amazing time. I had some issues on the first day and they were quickly resolved by Guest Services Manager Mr. Shanardo Weston. 10/10 recommended. The resort is aesthetically pleasing, the staff were very accommodating. It was overall a good trip.

    Jun 12, 2024
  • 5.0 star tripadvisor rating
    Awesome experience

    My husband and I stayed here for a few nights and we had the best time! The staff was very helpful and courteous. The resort was beautiful and clean. We enjoyed the nightly entertainment and really loved the wide variety of options to dine.. Our favorite was Sugar Cane restaurant. We will definitely return!

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    Memorable

    Went with my wife for a get away and the experience was world class . The interaction with staff was great and the extent of which they go to ensure your stay is comfortable and enjoyable is very commendable.Special thanks to the Service Manager Shanardo who was exceptional and define good customer service

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    We were treated like celebrities

    We visited for 10 days and had the most wonderful experience. The staff were friendly and courteous, the rooms were clean and modern. The resort was lively every day & night. Thank you Nicole & Sharlene for providing excellent service. Cant wait to go back.

    Jun 11, 2024