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Hotel overview
Location
CancunProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Ratings & reviews
TripAdvisor traveler rating
806 reviews
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Sep 26, 2023Best birthday vacation ever
Absolutely gorgeous resort with 5 star service and guest experience. Would visit again with friends for any special occasion or just to relax. Breathless resort literally leaves any visitor breathless!!
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Sep 25, 2023
Top notch resort for a fun vacation!
We had an amazing time visiting Breathless! The resort was beautiful, super clean and the food was also very good. The rooms were great, everything is new and worked perfectly. Plenty of lighting, closet space and the showers were amazing with great water pressure! If you are looking for a fun party atmosphere with lux vibes then this is the place! I was so impressed with this hotel and my experience there and can not wait to go back!
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Sep 25, 2023
Best customer service ever 💕
I have been all over Mexico and Europe but I have never experienced customer service like this. Sounds hard to believe but it was amazing. From the little wet towel from Cesar the bellboy to the checking. Then you see the room and the cleaning and smell, the view from the balcony!! The bed was so comfortable. Room service was exceptional Gracie was super keeping our room clean and Fer on the club member option made my 5 days feel like I was a celebrity! They food options were just right and never bad. I love every moment that I stayed in there. I will be back again and again Thank you to all the resort staff 💕💕💕💕💕
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Sep 25, 2023Very disappointed!
Extremely disappointed with the beach experience at this hotel. All inclusive adult only resort but the beach is a public beach. Tons of locals and kids. Food selection was also less than par. All of the restaurants were also not always open and offered very few menu selections. Adult drinks were watered down. Less than satisfied!😢
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Sep 25, 2023
Stay away, avoid this hole at all costs
Don’t even read this review, just stay away from this place. After the check in we went up to the room 1406. There was a serious leak, from the ceiling over the vanity. The water was leaking from the light fixture. It took them and hour and a half to get us a new room. Hour and a god damn half… At check in were told to make a reservation for Silk City the next day after 2 pm. The next day promptly at 2 PM we were told by Leticia that the Silk city was booked for the next 4 days. She said and I quote “you should have booked in advance”. I guess we should have signed up a year ahead or something. On the web site under Entertainment there is many activities listed, which was partly why we chose this hotel. But you’ve guessed it right there is NO kayaks, NO stand up paddle boards, NO sailing lessons and of course NO snorkeling either. Some of the employees were actually un aware that this was advertised on their website. According to the website you have an access to the Xhale club which is conveniently closed almost every day. 4 night stay from 9/20-24 we had no access on 9/21, 9/23. On the other days we didn’t even try. A few of the employees actually told us that the dishes at the restaurants come pre packaged. Yum…