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2258 reviews
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Jul 05, 2025Refreshing new decor, Views & water access
This stay was the most spacious stay for our family of 5, comfortable, new decor, clean rooms and you don't even have to leave your room to enjoy the breathtaking views. The amenities are extremely nice and convenient. Daily Yoga and water taxi ....Bring your bug spray!!!
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Jun 29, 2025
Great hotel with amazing views
Stayed here 2 years ago for a conference and just stayed again for a week long conference. Last time I had an amazing 1 bedroom suite and was a little disappointed that as a Marriott Gold member I didn’t get an upgrade but the standard room was nice, had an amazing view facing the water and a small refrigerator. I had an issue with the TV not working when I checked in and they sent someone to remedy the issue immediately which ended up being an unplugged HDMI cable from the previous guest. Several restaurant options and staff in all areas were professional and super helpful. The gym is really nice. Didn’t get to use the pools because of the weather and my all day conference but they looked great. I would definitely tower stay here again for business or pleasure.
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Jun 22, 2025
Another great stay at the Westin!
This is the fourth time we’ve stayed at this hotel. I finally had to post what a great place it is and how much we enjoy staying here. The location is ideal with a great pool, bar/restaurant and even a free dolphin sunset cruise! The rooms are spacious and clean and have suites with laundry and a kitchen. If you plan on staying in Cape Coral for a few days this is the place. Alexandra at the front desk went above and beyond to meet our every need! Ask for Jenny at the bar you’ll get 5 star service!
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Jun 02, 2025Wannabe Westin
This property is interesting... I have stayed in quite a few Westin properties as we are Vistana and MVC owners. This property is not typical Westin. I usually rate them EXCELLENT. The grounds at this Cape Coral Westin are lovely and check-in was quick and easy. I booked a 2 bdrm villa with washer/dryer and was given unit 1304 with a Marina View. The elevators were not clean. There is rust on most metal surfaces. The unit was huge, but not especially clean. The refrigerator handles were extremely dirty (picture below). The two sliders were full of handprints and smudges. (pictures below) The humidity drips on the outside of the windows/sliders but these were not cleaned prior to our checking in. There was no laundry detergent or dishwashing liquid or sponge. These things are normally in a 2 bdrm Westin villa. No Shower cap or anything in either bathroom but soap and a tiny lotion. Again, not typical of a Westin property. My unit was missing kitchen utensils and glassware. It was all a bit disappointing for the money I paid expecting a Westin quality stay. Two daily bottled waters left by housekeeping was a nice perk. I had to call for a spatula! Really? Housekeeping did come daily as long as you did not stay in your room after 4pm when they are off. Marker 92 was a lovely restaurant on the property. I had room service the first night and we ate breakfast there two times, and tried their Happy Hour, and their Mahi, Mahi Tacos and Florida Salad were fabulous! Do not miss scheduling a free ride on the Tarpon Point Marina Catamaran to the Beach at Fort Myers at the front desk. Lots of cool restaurants and bars very close to where the boat docks and the ride there and back is lovely and the two gentlemen who ran the catamaran were fun and full of history/information regarding the area. They work for tips! We ate at nearby Pinchers for my friend's birthday lunch. They gifted her with a free $16 dessert. Drinks there were really special. It is a short walk from the Westin Lobby. There are a number of restaurants and stores waterfront. We did not rent a car. We taxied from airport and took Ubers a couple times when we did leave the property. This property is very relaxing. Looking out at the marina was like being on a cruise ship looking out at the sea. The villa was massive with tons of storage space. The A/C was fabulous and the beds very comfortable. I did wish there was a spa tub in the unit. I bathed once in the tub in the second bathroom, and it was too small really enjoy. There is a spa on the second story of the building next door we visited. Esterra Spa and Salon had reasonably priced services. I had an hour massage, and my friend had a pedicure she was very pleased with. You cannot charge services to your room!*** There is a small coffee machine in the room with the plastic trays and Starbucks coffee that is convenient, but I walked down to the lobby each morning for the much better coffee available starting at 6am I believe. It was very good (free) coffee, and I managed to juggle 3 cups back to the room. I guess I could have brought a plate from the room to carry them back easier, but I took my chances and practiced balancing them. We did take an Uber to the Murder Mystery Dinner Train in Fort Myers. It was a fun 3+ hours and dinner was quite impressive and filling! Chicken, Salmon or a sizable Prime Rib were the entrees to choose from. Visit Semgulf.com for more info. Overall, our vacation in Cape Coral was peaceful and memorable. I would just suggest that housekeeping up their game and actually supply the kitchens with all that should be in a Westin kitchen.
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May 04, 2025Dirty and Personal Items Disappeared
Would never return to this hotel! The location is nice, being in the marina with the restaurants is certainly a nice feel but the resort needs a lot of improvement. The main areas are not kept well and dirty. The room was not cleaned properly at all and the floors and HVAC vents were actually disgusting. The floors have not been cleaned properly in a very long time as there is literaly dirt caked on it. I took a towel with a little water and wiped it and it came up so dirty. I would not suggest coming here if you like a clean well cared for room. To top it off we believe some strange staff member took our daughters blanket and 2 of her stuffed Beanies, we left them back in the room when we went out to dinner and when we came back we couldn't find them. We were beyond puzzled, the next morning we called the hotel to also ask them to check to see if house keeping was in the room at all and if they could find it and they told us no one went in and they searched the whole room and didn't find them. So where did these items go since they were left in the room alone, the only thing that makes sense is someone came into the room and took them. This place is such a waste of a location since it could be an amazing hotel but just not being managed properly.