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Hotel overview
Location
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Beachfront Yoga Classes Tuesdays, Thursdays, Saturdays & Sundays from 7am - 8am
- Cultural activities
- Weekly E Komo Mai Reception
- PressReader – Access to over 7,500 newspapers & magazines (download app or visit pressreader.com)
- 10% discount on 90-minute treatments at Hawaiian Rainforest Spa
- $25 Activity Credit per room at the Concierge desk
- Wi-Fi throughout Resort, including Guest Rooms
- Access to Fitness Center
- In-room Safe
- Local & Toll-Free Calls
- Access to Business Center
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
3222 reviews
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Jul 12, 2025True Hospitality — Exceptional staff, service and atmosphere!
The hospitality at this resort was top-notch from start to finish. KIT gave us a warm welcome at bag service, and SADDIE made check-in quick and easy (special). When we had an issue with our room, SARAH and GLENDA handled it quickly and professionally — we truly felt taken care of. At Shutters Bar, GINA and HOLLY was friendly and attentive, and the live band (TOMMY & the UNCLES) created the perfect Hawaii atmosphere. Every staff member we interacted with went above and beyond. We’ll definitely be back! 🤙🏽 -RQ&CL
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Jul 12, 2025
Amazing pools and cleanliness
Amazing pools! Shutters had nightly live music. Elsa took care and luv into making sure we enjoyed our vacation and room was perfect. Elsa was welcoming and personalized the experience. The location was close driving distance to several restaurants
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Jul 09, 2025
Great service & lovely views
Beautiful location and great service! Kala, our server, was wonderful. We enjoyed dining outdoors with a view. The portions are big, so very share-able!
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Jul 06, 2025
Great Resort, Nice Pool, Great Restaurant.
Our family of four stayed here for 5 nights on the second leg of our vacation. This was a great location as a jumping point to get out and explore all sides of the island. The location is very close to the airport but far enough away that we never heard air traffic. There are also no other resorts nearby so it had a private vibe to it. The resort itself is in the middle of some renovations but everything we saw throughout the buildings and along the grounds was in excellent shape. Our room was very clean, beds comfortable, and housekeeping did a great job each day of straightening up while we were out. We did quite a bit of hiking/exploring, so being tired, we ended up eating at the resort restaurant Naupaka & Shutters lounge 3 of the nights. At Naupaka, the food was fantastic, came to the table quickly, and cooked to perfection! I was surprised since there were not too many reviews when we looked online. The restaurant manager Rose was awesome! When asking about our dinner on the first night, we chatted for a minute and she shared some of her favorite spots to visit on the island. She was super nice and helpful; such a great asset to the resort. The other two nights we just got takeout from Shutters lounge. For takeout, you can order from either menu since they share the same kitchen. This was a great option when tired and the live music was really nice while waiting for the food to come out. We did not try breakfast here but I would definitely recomend either restaurant for lunch/dinner. The pool area was really nice, very clean, and close to beach access. The beach is walkable and pretty, but water is rocky and not made for swimming. There is a great beach for swimming/snorkeling a very short drive up the road from the resort called Lydgate beach; go here for that. Overall, the resort was fantastic and perfect for our family vacation!
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Jul 06, 2025
FABULOUS!!
This was our 2nd stay. We love the resort. It was not owned by Outrigger the 1st time we stayed. We had a great room with a great view. We LOVE your pools. We had an AMAZING time in Kauai. We loved Saddie at the front desk. She was so nice, extremely welcoming and very knowledgeable. We loved that you gave us water bottles and a thin backpack when we arrived. We used them daily. Housekeeping was perfect, they did a great job. My only small complaint would be that the water refill machine on the 5th floor was broken. That would have been convenient but no biggie. We will definitely stay there again. Again Saddie was fabulous!!