Wish you were here?
Hotel overview
Location
Puerto MorelosProperty information
{{title}}
Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
772 reviews
-
Sep 26, 2023Secrets Riviera Cancun Resort and Spa
We loved this resort. The entire staff was exceptional! One of the nice features about this resort is you have access to the Breathless resort also. We enjoyed the quiet, relaxing atmosphere at Secrets.
-
Sep 25, 2023Timeshare for Bogus Leisure Cash
Don’t be misled to visit one of there new resorts 10 mins away to supposedly eat lunch and see one of there more upscale hotels. It’s a high pressure time share pitch and it takes more than 90 minutes. They don’t feed you lunch or even a water. The drive is not 10 mins it’s an hour. Then they pressured us to use the leisure cash and when we did we got charge for it at check out.
-
Sep 24, 2023
Fun Trip
The Entertainment team was the best, especially Hugo Elias Jimenez. He went out of his way to make my Fiancé's birthday extra special by making an album of pictures from all of our trips. She felt very special.
-
Sep 24, 2023
Exceptional Concierge Services
Arrived yesterday and the resort is beautiful. The check in process was smooth and our Concierge, Brando Fernandez exceeded our expectations in every regard. The room is beautiful and spacious. The staff are doing their best with the sargassum and the effort doesn’t go unnoticed. The property is a little sleepy which is wonderful with Breathless attached. Go there for the party and come home to the peaceful relaxing atmosphere. We’ll definitely come back here.
-
Sep 23, 2023Beautiful and relaxing !!!
We had a lovely and relaxing time. The entire staff was extremely attentive to our needs… from our personal concierge to the bartenders, waiters, pool staff, and general support persons. Shout out to David providing pool entertainment and activities, to Cruz & Mar bringing us fruity drinks around the pool, and Hugo & David serving great food at the Rosewater bar & restaurant !!!