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Hotel overview

Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all-PreferredClub-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. Guests will enjoy exclusive, Unlimited-Luxury™ inclusions such as a boundless gourmet feast at Rosewater and inspirational dining options on the beach with top shelf spirits. Should guests want to mix and mingle, there is Breathless Riviera Cancun Resort & Spa next-door, providing guests with the perfect balance of romantic tranquility and social sophistication. With exclusive, free-flow access to Breathless, guests can choose to have a rejuvenating spa treatment at Relax Spa by Pevonia®, join a water aerobics class, cool down with a curated cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ’s. No matter a guest’s desires, Secrets Riviera Cancun provides an array of endless opportunities to create romantic, timeless memories.

Location

Puerto Morelos
Cancun International Airport (CUN) : 12 miles

Property information

Year Built: 2016
Total rooms: 164

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 1240 reviews
  • 5.0 star tripadvisor rating
    Another Awesome girls trip in the books!!

    Amazing resort!! There are the best of both worlds with Riviera Cancún and Breathless connected. We had amazing service everywhere we went with special mention to Yesenia, and Amara at The Rosewater. At the pool Edwin and Urbano took very good care of us and kept us fed and hydrated. Bailey at the pool was always right there to help us get the umbrella situated and towels on hand. Gilberto with the Margarita cart has the best smile and shake of the margarita!! We visited the spa for Hydrotherapy and Isela took amazing care of us the whole way through! For entertainment at the pool Steven had a full itinerary list of activities to participate in all day. At the preferred club Luis was ready to make whatever we could dream up happen. Over all another amazing stay for our girls trip!! Can’t wait to go back!!

    May 29, 2024
  • 1.0 star tripadvisor rating
    Not worth the stay

    The resort was not a great experience for us. We got food poisoning from a buffet. My fiancee was sick from food cross-contamination. The beach was littered and reeked of seaweed. The power went out for almost half the day one day, and we had no water for several hours while we needed the toilet, which no longer flushed (not great with food poisoning) We were also blacklisted after we made complaints and staff clearly hated to deal with us. Not only did they lie about availability of managers, but when our AC was not working they merely patched it and did not follow up on whether or not it was actually fixed. The only thing that went great there was a proposal I set up on the beach. That was great! We also had a really great bartender at the pool bar, but that was about it. Go to a newer better resort. Stay away from this one!

    May 28, 2024
  • 5.0 star tripadvisor rating
    Most relaxing time ever!

    Had a great time at this resort. Staff were extremely friendly and helpful. Would definitely recommend. Steven our Entertainment Director was awesome. So much fun! Mar was a fantastic poolside hostess who was very attentive to our needs. Overall, I would highly recommend this resort for any adults wanting a relaxing and enjoyable getaway.

    May 27, 2024
  • 3.0 star tripadvisor rating
    1/2 a Secrets

    This secrets location is kinda strange. It really is 1/2 a secrets with almost all amenities next door at Breathless resort. So save the extra $$ and just book Breathless next door The resort has one restaurant on secret ms side. And place is super quiet you can hear a pin drop

    May 27, 2024
  • 4.0 star tripadvisor rating
    Family Vacation 24

    Great resort. Service was awesome. Food was above average. French and pan Asia the best options. Good portion control. I think they could improve the night time entertainment. Bartenders and daytime pool entertainment was above average

    May 26, 2024