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Hotel overview

Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all-PreferredClub-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. Guests will enjoy exclusive, Unlimited-Luxury™ inclusions such as a boundless gourmet feast at Rosewater and inspirational dining options on the beach with top shelf spirits. Should guests want to mix and mingle, there is Breathless Riviera Cancun Resort & Spa next-door, providing guests with the perfect balance of romantic tranquility and social sophistication. With exclusive, free-flow access to Breathless, guests can choose to have a rejuvenating spa treatment at Relax Spa by Pevonia®, join a water aerobics class, cool down with a curated cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ’s. No matter a guest’s desires, Secrets Riviera Cancun provides an array of endless opportunities to create romantic, timeless memories.


Puerto Morelos
Cancun International Airport (CUN) : 12 miles

Property information

Year Built: 2016
Total rooms: 164


Hotel details


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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 868 reviews
  • 5.0 star tripadvisor rating
    Great resort

    My husband & I went here to celebrate our 25th wedding anniversary!! We will definitely be going back here again soon!! This was our first trip to Cancun but definitely not our last one!! If your looking for a Secrets Resort this one is top notch!!

    Nov 29, 2023
  • 3.0 star tripadvisor rating
    Enjoy lots of things, except swimming in the sea

    It's a great place to stay if you're not planning swimming in the sea. Very nice service, good food, excellent entertainment and great pool, however there are very poor swimming conditions in the sea.

    Nov 28, 2023
  • 5.0 star tripadvisor rating
    Secrets never disappoints!

    Where to begin. Service is over the top! Food was phenomenal every where we went breakfast lunch and dinner. One of the best spa experiences we have had so far and this is definitely not our first rodeo in that department. Waiters even served us in our swim out. But apparently that is only in building 2 so try to get that building. We will return soon and we normally don’t repeat resorts very often. Dinner staff even made us a flaming desert off the cuff on our last night to wish us well!

    Nov 28, 2023
  • 5.0 star tripadvisor rating
    Wonderful Vacation

    Like many other reviews here, I can't say enough good things about the staff at this resort. Based on the reviews that I read before I visited, I let Luis at the Preferred bar know that he was Tripadvisor famous and he was so flattered. His service and friendliness made every visit to the bar such a great time. Ask him to make you a chocolate martini or an angel's kiss - so yummy! Pascqual and his team at the buffet were so outgoing and welcoming that we looked forward to seeing him every morning at breakfast. Ambar was amazing helping us get back in to our room when housekeeping accidentally locked us out on balcony (we were back in within less than 3 minutes with her help). The employees are make this resort special and worth visiting. It is pricey but I think it's worth it for the luxury you get to experience.

    Nov 27, 2023
  • 5.0 star tripadvisor rating
    Our Favorite Vacation!

    Had the best time - gorgeous views, great room, non-stop food and drink, excellent entertainment and fun to have for all. Staff was over the top friendly and helpful and I don't think we can take another vacation without comparing it to this stay and it would be found lacking -- honestly the best time we have had in 25 years of family vacationing.

    Nov 27, 2023