Wish you were here?

Hotel overview

Fronting the beautiful Playa de Flamingos beach, this spectacular Art Deco-style resort has everything you need for an unforgettable family vacation. Children will love the mini-club, children’s pool and playground while adults will enjoy delicious cuisine at the selection of dynamic restaurants, relaxing treatments at the spa,  and the wide variety of alluring lounges and bars.


Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property information

Year Built: 2006
Last Renovation: 2019
Accessible rooms: 4
Floors: 10
Total rooms: 678

{{title}}

Hotel details

Amenities

Show more

Activities

Show more

Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 8592 reviews
  • 5.0 star tripadvisor rating
    We love staying at Riu hotels

    This was our third time staying at one of the Riu hotels in Nuevo Vallarta. The Riu Vallarta is a mid size hotel, great variety of food and restaurants. Clean and spacious rooms, the grounds are well kept as well. Popular hotel so most of the time it is fully booked. It gets busy by the pools, especially the swim up adult pool in the afternoons. Entertainment is pretty good but not much to do after the evening show is over. Don’t miss the white party/neon party on Fridays! It’s held at the Riu Jalisco which is a 5 minute walk and they also offer shuttle. We love the Riu chain, stayed in Riu hotels in many different countries and always a positive experience.

    Apr 19, 2024
  • 1.0 star tripadvisor rating
    NOISE NOISE NOISE, if you want no sleep for your hard earned holiday this is ideal! More like a club 18-30

    This has just been a total and utter nightmare from start to finish with the constant noise all day and night at this complex, both my wife and I’s birthday here, first trip ever for my daughters boyfriend and destroyed by building work 6am, maids laughing and joking outside bedrooms at 8-30. I had to go out and tell them to shut up and one of them was a supervisor!Placed on ground floor reception level with what only can be described as rolling barrage of noise, all day and all night, emailed hotel twice before leaving the UK asking for upgrades offering to pay and totally ignored. Checked in and showed it to reception and he looked at me like I was mental, complained to hotel next day and couldn’t move us for a week! Yet guests I spoke to in resort that week had been upgraded free of charge without making any hotel contact at all, just a total,lack of empathy. To add insult to injury we had a note on our door on Friday evening offering a room change after 11 nights and asking if everything had been ok with 2 nights remaining, I mean RIU what is going on here please. We stayed at RIU palace karamboa & RIU palace last year for Xmas and the previous New Year, Cape Verde we spend a lot of money with this company holidays totalling over £25000.00, although I accept flight costs etc but have all been literally deserted and I am sad to say this is my last ever stay in a RIU. Food is ok, but a typical turnover of the same stuff everyday, bacon inedible, I had an omelette that wasn’t cooked and if you like broccoli and chilli con carne for breakfast this is the place to go. We have paid for 2 rooms to have peace, quiet and privacy, I am going back home excited to get a good nights sleep! we even asked reception to come and listen to the noise from our room which was totally ignored at 9-45pm. Sunbeds a total nightmare beds gone at 5am, I mean where is the monitoring of this situation, entertainment live shows very good, RIU team hardworking and bar staff etc the same, worth trying the seperate restaurants although numerous reports of people been violently ill missing their 1 flight home from here with the seafood poising and violently ill, steakhouse is meant to be horrible to. This review saddens me really, but truthful and honest, from the moment I stepped foot inside the hotel entrance you have NOT tried in anyway to assist a simple request I requested back in January and again in March, I look after over 180 clients in the UK and none of which will be recommended to visit any RIU chained hotel full stop.

    Apr 14, 2024
  • 5.0 star tripadvisor rating
    Great Resort

    Wonderful Resort! From check in to check out we had a great time! We even got an upgraded room! All the restaurants we good; wonderful servers too! We enjoyed the beach and pool areas. The poolside bars and small buffet were perfect for hanging out by the beach. We tried all of the restaurants; each was good but our favorite was the Italian one. We enjoyed all of the entertainment throughout the week. Wish the resort had bikes you could use since there is a nice path just off the resort. There was some remodeling of the lobby happening which was very loud and a bit dirty. I understand the need to update but maybe do that during the slow season. We will definitely be back!!

    Apr 12, 2024
  • 4.0 star tripadvisor rating
    Great place in paradise

    We spent 4 nights in this hotel, I would say what I loved was spending the time in the pool bar, Abel, Juan, and especially Pedro made my wife and I stay there for hours, they are very friendly and made you feel like you know them a long time ago, really look for Pedro in the pool bar. On Sundays, there's a live band that plays just outside the pool bar and they're rock. The entertainment team is great, they have activities all day, the night performances are good and the White party on Friday night was very cool. The personnel in the different restaurants were great and polite. I rated this hotel with 4 stars and not 5 because we had a bad experience with the host "Diana" at the Steak house restaurant, she denied us access to the restaurant two days in a row, and her excuse was there were too many reservations when reservations were not supposed to be needed at any restaurant, she was rude and even when I asked her if later we could return she did not even listen to us, not sure why she was behaving like that. Forgetting that, my wife, my children, and I enjoyed our stay there, to the point that we tried to book three more nights unfortunately there was no availability.

    Apr 10, 2024
  • 4.0 star tripadvisor rating
    Great place!

    We were at the RIu Vallarta for our daughter’s wedding. There were 50 of us altogether. First of all I have to say they did a wonderful job , from keeping in touch with my daughter prior to the wedding and the day of. Beautiful ceremony on the beach, then a cocktail hour with a guitarist, who was amazing! The decorations and flowers were wonderful and the reception was also beautifully done and food and dj were great! I would highly recommend this as a wedding venue. We liked the various pools at the resort and the beach was beautiful! Always lots of chairs, never an issue. The kids and adults loved using the free boogie boards . We never had an issue with exchanging beach towels for clean ones. We found the food at the buffet very good. Lots of choices, from great salad bars, fresh omelets, pasta, Mexican, sushi sometimes , lots of different kinds of meats , vegetables, etc. And yummy ice cream and lots of desserts. Quite often there would be live entertainment outside and nightly shows , which overall were very good. We found our room to be spacious and was always cleaned very well. Nice to have the sofa bed, as our grandson slept in our room. Fridge was always stalked and lots of bottled water. Overall we had a wonderful stay and I would highly recommend this hotel!

    Apr 08, 2024