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Hotel overview

Fronting the beautiful Playa de Flamingos beach, this spectacular Art Deco-style resort has everything you need for an unforgettable family vacation. Children will love the mini-club, children’s pool and playground while adults will enjoy delicious cuisine at the selection of dynamic restaurants, relaxing treatments at the spa,  and the wide variety of alluring lounges and bars.



Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property information

Year Built: 2006
Last Renovation: 2019
Accessible rooms: 4
Floors: 10
Total rooms: 678

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory Riu Party in Puerto Vallarta will be temporarily paused during the renovation of Riu Jalisco. The renovation will begin on August 18, 2025, and the hotel will reopen on December 20, 2025. As a result, the Riu Party will not be available for guests at Riu Vallarta and Riu Palace Pacifico during this period. We appreciate your understanding and look forward to resuming the Riu Party events upon the completion of the renovations.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 9244 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Bachelor party

    Took my brother to this resort for a 3 day bachelor party. Staff was great resort was nice. Food and drinks were good. sports bar could have better food variety and free pool and foosball. Entertainment was ok Overall an excellent trip

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Don’t book if you can’t use stairs.

    I use a walker and specifically asked about ease of access, elevators, and ramps. Was told there were multiple throughout property. There are two ant each tower so technically only two and they fit 5 people max. I had to wait 25mins to go down to dinner and 20mins to get up to room after. There was no stair access to beach area. No map available to show where amenities like bathrooms were or stairs or access points to towers, ice machines. Seek and find. In addition, no information was given at check in about activities or things to do. Restaurants all booked up within 30mins of opening and could only book when restaurant opened. Hallways and lobby completely flooded when it rained.

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Staff is amazing

    Only problem was the pools. The water was hot and mostly all of family became sick. Doctors told us it was more likely all the bacteria in the pools.

    Jul 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pv 2025

    Was an awesome stay the hotel was amazing service cleanliness food pools entertainment all exceptional

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU Vallarta

    Clean rooms, clean property and grounds. Pleasant very helpful staff. The food choices and bar availability were great and evening shows very good. I would not hesitate booking this venue again. I have never seen a pool bar this busy at any of these resorts.

    Jul 01, 2025