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Hotel overview

Nestled along the breathtaking shores of Kaanapali Beach, Sheraton Maui Resort & Spa is where exceptional location finds deep intention. While our Kaanapali Beach hotel's nightly lele kawa, the cliff diving ritual, has gained legendary status, it represents just one facet of the immersive Hawaiian experience that awaits you. Feel the spirit of aloha infuse the grounds of our Lahaina resort with meticulously appointed accommodations, large lagoon-style pool, and soothing treatments at The Spa at Black Rock. Embark on exhilarating ocean adventures, from snorkeling amidst vibrant coral reefs to sailing on catamarans that slice through crystal-clear waters. Discover wide open spaces on our 23 acre resort in Maui for soulful reflection and a deeper connection to nature. Over 80% of our Kaanapali hotel rooms offer ocean views, the ideal vantage point for whale watching and the sun setting into the Pacific. Immerse yourself in Maui's profound beauty, where the Kaanapali Beach resort lifestyle was born and perfected.

Property information

Year Built: 1963
Last Renovation: 2018
Floors: 6
Nonsmoking rooms: 508
Suites: 44
Total rooms: 464
Total rooms and suites: 508

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A mandatory Resort fee of $40 USD (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
Advisory Prices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
Advisory A minimum mandatory hotel-imposed fee of $40 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what's included in the mandatory fee please see hotel policies.
Advisory A minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM

Ratings & reviews

TripAdvisor traveler rating

4.0 5323 reviews
  • 4.0 star tripadvisor rating
    Great location, dated rooms

    Can’t beat the location on Kaanapali beach and a short walk from restaurants and shopping. Gorgeous view of black rock and you great snorkeling with a short walk from the room. Rooms are dated. The rooms with two beds are full size, not queen and very soft/well worn.

    Apr 05, 2024
  • 5.0 star tripadvisor rating
    Whales, whales, and more whales

    This hotel had one spectacular feature that eludes the other Kaanapali hotels- elevation over black rock. This provides a panoramic vista of this area of Maui- excellent for spotting whales, seals, spinner dolphins, turtles, and sunsets. Very clean and beautifully groomed grounds, friendly staff, great food and drinks.

    Mar 25, 2024
  • 1.0 star tripadvisor rating
    Stay anywhere by Whalers village but here!

    This is a terrible resort, run down, no pool side service when they say they have it. Side tables at pool never cleaned sticky and dirty. Not even close to a 4star resort. Hard to come all this way and get poor service and run down resort. Very cold pool not heated at all kids complaining the can't last long in the temp of pool.

    Mar 20, 2024
  • 5.0 star tripadvisor rating
    Wonderful Resort / Beautiful Views / Great Venue for Work Conference

    The resort is right on the beach, it's clean and the staff is very friendly. The lobby has a large lounge and balcony with beautiful views of the ocean and is great for watching the gorgeous sunsets! There is a beachwalk that leads right to Whaler's Village shopping area, restaurants, water excursions and other resorts (short 10 minute walk), which is really convenient. The rooms are spacious and clean! The gym is adequate worked for what I needed it for. The resort restaurants all had a variety of food choices and the food was good. I enjoyed a 80 minute massage by the ocean, which was absolutely wonderful! It was a great place for a work conference!! I would definitely return to the Sheraton Maui Resort and Spa for pleasure or work.

    Mar 19, 2024
  • 5.0 star tripadvisor rating
    Beautiful stay during whale season!

    Stayed in Moana building which was beautiful mainly for the view. We heard and saw whales all day and night. Also saw turtles and dolphins. It was amazing. Little bit of a walk to the main resort which we didn’t mind because it was quiet. The resort was full but it didn’t feel cramped. Housekeeping kept our room very clean and well stocked. Staff very friendly. Very central to activities and the action. We’d love to stay again and probably will!

    Mar 04, 2024