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Hotel overview
Gracing the shores of Riviera Nayarit, the all-inclusive, AAA Four Diamond Iberostar Playa Mita is an unforgettable resort in one of the world's most beautiful destinations. Here, nestled between the Pacific Ocean and the Western Sierra Madre Mountains, you'll find spacious accommodations complete with the finest amenities, specialty dining to please every palate and a wide range of activities. At Iberostar Playa Mita we've continued our long-standing tradition of creating unforgettable destinations for families and couples alike.
Location
Riviera Nayarit - BeachProperty information
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Hotel details
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined
as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of
the remaining nights.
Spring Break Groups Policy - Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March-April, Groups shall adhere to the following conditions:
- Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to leave a refundable cash deposit per room for any charges or damages that might be incurred during the stay.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
5209 reviews
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Sep 26, 2023Good and bad..but wouldn’t return.
Food was good! We really enjoyed the Japanese and Pacific Express. I found it disappointing that you cannot get breakfast room service. Drinks weren’t watered down. The only available beer is Dos equis, and for those who don’t drink spirits, it leaves much to be improved unless you pay off a waiter for the Heinekens, which are exclusive for owners. Sunscreen is $70 in the store, so don’t forget it! The pool is in complete disrepair, with many, many broken tiles everywhere ( do NOT drag your feet) and chunks of hair floating that get stuck in your toes, amongst garbage on the bottom of the pool. Really turned me off. Also, most people surrounding the swim up bar would sit there all day and not leave… the pool was their toilet. The room was so hot it was almost impossible to sleep comfortably. A complaint of many. The room will not go lower than 22, but in reality is more like 25. We found it difficult to even dress from our sweaty skin. There are no drawers for your clothing, only a few open cubby holes and a closet. We lived out of our suitcases for a week, which I didn’t love. The beach breaks very close to the shore with very strong waves. Do not bring anything you don’t want to lose if you go swimming. The beach is also not kept clean. The theatre and cocktail lounge was very nice, but did have super basic shows, perhaps more Latin inspired shows might attract more people. The elevators were broken, and walking up and down 6 flights of stairs several times a day became frustrating. There was nobody working on them to resolve that. Overall, we enjoyed ourselves, but would not return to this place. It is definitely not a 5 star.
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Sep 21, 2023Relaxing Mexican Holiday
This resort had so much to offer. We were celebrating my siblings 30th birthday, so we had 6 adults. We did many of the activities, rifle shooting, archery, bingo, dance lessons, water aerobics, karaoke, musical shows, and a pool party. They were also celebrating Mexican Independce and had a big festival with special food, games, and a mariachi band. The entertainment staff was so fun. Special shoutout to Johnathan, Marcos, Fernando, Fabian, Paloma, and Rocio. They made each day so fun and made us all feel special. The pool bar was fantastic, especially Jose. He learned our order the first day and was so friendly. The buffet had different food each night, though I'm sure it does repeat. But there were options for even the pickiest eater. And when in doubt, the ladies at breakfast made the best cheese quesadillas. The Japanese restaurant menu was what you got without any substitutions, so out picky party members had to hit up the buffet after. The taco bar was so good, though we mostly stuck to the chicken tacos. I only wish it was open longer. There was a circus night with acrobats and fire dancers one night on the sunset bar. My only complaint was that the pool wasn't really open past sunset and with the heat, it would have been nice to hit the pool in the evening and not worry about sunscreen. The concierge helped set up our excursion for ziplining and even got us a deal. The bellman set up all of our taxis to Sayulita and the airport. Everyone was so friendly and kind, especially with our limited Spanish. We all had such a great time. We didn't spend much time at the beach, but did some swimming. We walked the beach each morning and the staff was up bright and early cleaning up sticks and other debris to keep the beach looking nice.
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Sep 20, 2023Excellent location, marvelous beach view, with a few negatives.
About 45 minutes from Puerto Vallarta, excellent if you want to relax and enjoy the beautiful beach view. Pro's location next to beach and mountains, views, staff......Con's the shows, come on someone at Iberostar please do something about the shows, I've been to three Iberostars and the shows are pretty much the same, please be creative, have you thought that maybe we want to see a traditional Mexican show or traditional mexican music or latin themed music? Thankfully there was a live JD with latin music at the club. Most of the people come from US, do we want to see an American show? No, no, no. About the food, catch of the day I would expect a fresh fish but instead the same piece of fish I ate at the French restaurant the day before just cooked differently, no, no, no... please don't do that. And finally..only Dos X beer? really? What about Corona, Bohemia, Pacifico? Come on, don't be cheap!!!
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Sep 11, 2023
Fantastic beach and extremely friendly staff throughout the resort
I came to Iberostar Playa Mita for a bachelor party with 9 guys from Los Angeles. This was my first time at the resort. The grounds of the hotel are nice and the beach is fantastic; I have never experienced such a warm beach. In particular, I would like to thank Mayra, Jesus Rosy, and Carmelo at the Wirikuta Sunset Bar for making our stay special. All four were extraordinarily pleasant and friendly. Mayra was pleasant to speak to and remembered my name from the first night of my stay, Jesus made fantastic drinks and was very kind, Rosy was a pleasure to speak to, and Carmelo was kind and efficient. Our stay was enlightened and was made to feel extra special. Due to their kindness, I made sure to visit every evening, even returning early on our final night from Sayulita to make sure I could say goodbye and thank them for their service. I wish all four the best and hope that other guests can experience their kindness. I enjoyed the resort and would recommend a stay to friends and family. It was an overall great experience.
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Aug 29, 2023Horrible and dated hotel
Horrible experience on my 3rd visit. The hotel is already dated and going down in quality for sure. I'm sorry I took my family here. We had total of 5 rooms booked, and numerous issues from spider in the room upon checking into it. One of the rooms no working A/C in the middle of the heat, they finally fixed it on the 4th day. Internet is pretty bad especially by ocean front rooms. Elevator constantly breaking, and we had a wheelchair family member with us. Are you kidding me. The only good thing going here was the service people.