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Hotel overview

The Hyatt House New Orleans Downtown has 194 residential-inspired studio, and one-bedroom suites. This contemporary extended stay hotel offers a prime downtown location in the heart of the Central Business District, standing at the intersection of Loyola Avenue and Poydras Street. Situated directly on the expanding Loyola Streetcar Line. Hyatt House New Orleans is adjacent to the city's vibrant Sports & Entertainment District with easy access to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel is also just steps away from the new BioDistrict and less than one mile from the city's top attractions including the Ernest N. Morial Convention Center. Mississippi Riverfront, and historic French Quarter.

Property information

Year Built: 2015
Last Renovation: 2015
Accessible rooms: 9
All rooms non-smoking: 194
Connecting rooms or suites: 64
Double bedrooms: 55
Floors: 7
Nonsmoking rooms: 194
Rooms with internet access: 194
Single-bedded accommodations: 139
Suites: 39
Total rooms: 194
Total rooms and suites: 194


Hotel details


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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: No extra charge for children 17 and under, as long as they are accompanied by an adult.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 1574 reviews
  • 4.0 star tripadvisor rating
    Great stay overall

    The amenities offered here are good - the gym had little to offer but generally wasn't occupied when I checked, so it must not need an upgrade. Having access to the neighboring (connected) Hyatt regency was nice, but a bit of an adventure to get there. However, the pool deck was spacious, not overcrowded, and the food was really well priced! Housekeeping was upon request which wasn't communicated upon check-in so we didn't get a towel refresh as I had initially expected, but it wasn't especially problematic either. Beside the construction, the sidewalks and surrounding area are easy to navigate. It's a 15-minute walk to Canal street, or take the 49 line (with a/c) via the Poydras station right in front of the hotels if you fancy a streetcar ride! Using the Le Pass app makes it easy to figure out.

    Jun 13, 2024
  • 5.0 star tripadvisor rating
    Staff is very friendly, Hotel is clean and safe.

    Very clean hotel, safe place and staff is very friendly and helpful. I would recommend people to stay at the Hyatt House Hotel New Orleans Downtown.

    Jun 13, 2024
  • 5.0 star tripadvisor rating
    Meg the stallion trip

    Had an absolutely amazing three days in New Orleans hotel was amazing. Took a little bit to find and it wasn’t listed in booking about a 100 fee added but the hotel was very pleasant about the fee and told us about parking fees as well so everything came together and we had a blast smoothie king center did amazing we stayed in line not even 15 minutes to get inside which was amazing. Meg the stallion and glo was amazing and so beautiful in person. Thanks New Orleans will be back again soon.🥰😍❤️

    Jun 12, 2024
  • 4.0 star tripadvisor rating
    Good Location, Good Breakfast

    The hotel was located in an idea area, close to many attractions and transit points to get to other areas of New Orleans, whether bus to tram. Hotel is very clean and the breakfast had some great options - enjoyed this. Just a heads up, the omelets can take some time, so order and relax before you get impatient. The only downside is the lobby situation. In my opinion, it is not the safest please at night time as the lobby is on the 11th floor, the ground floor is locked in the night and a key card is necessary to enter, however, there is a delay with the doors opening and closing and without any security or hotel personnel on the ground floor that was a bit of a scary situation; There were times where there were some bums just outside the hotel and with a delay in the opening and closing of doors, it was a security risk for a female. Housekeeping was also only on a request basis and it wasn't the best when requested. My sheets were not even changed, and there were visible stains on the toilets after requesting a cleaning. So something for improvement. Overall it was a good stay.

    Jun 06, 2024
  • 5.0 star tripadvisor rating
    Very good

    Very good location. Staff very competent. Very good breakfast. Need to remind staff to clean the room.

    Jun 06, 2024