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LocationSan José del Cabo
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating6273 reviews
Maybe my expectations were a little high. Drinks watered down, staff not always responsive, and food sub par. Wedding steak was rare and bleeding. Perhaps they should have asked how we like our steak cooked. Probably won’t go back.
Not what I expected based on what I paid...
I was very upset and disappointed by the service - or lack thereof - that I received from Dreams Los Cabos. I have stayed at a few Secrets resorts in other countries and thought that I would receive the same level of service and experience at this location... I was sadly mistaken.
3rd time to Cabo, not the charm
We paid for an upgrade but did not receive any upgrades during our stay. Food was not good. Much of the staff did not speak English well enough to communicate a request or a problem. It is my 3rd time in Cabo, I will stay at a different resort next time.
Never stay here!!
Overall horrible experience. Rude staff. Dilapidated property. AC not working in some places. Pool hours too short. Unuseable beach. Bad food. Watered down drinks. Basically a SH! Run don’t walk! Hyatt purchase has made it even worse.
Went to Dreams for my birthday trip and I cannot express how much we enjoyed every minute. Dreams had everything from great staff, to great food and drinks, awesome events on the resort everything! 10/10 recommend.