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Hotel overview

Secrets St. James Montego Bay presents guests with a peaceful, relaxing oceanfront setting surrounded by the crystal clear waters of the Caribbean. The resort’s classic décor and echo the sophistication of the island's British colonial era with sumptuous suites and the ultimate in amenities with the Unlimited-Luxury® of gourmet restaurants, bars and lounges, and the paradise of Secrets Spa by Pevonia®. For those wishing to turn up the excitement, there’s the Secret’s Wild Orchid Montego Bay Resort right next door with its welcoming Jamaican vibe.

UNIQUE SELLING POINTS

• AAA Four Diamond award-winning resort since 2011

• Just 15 minutes from Montego Bay International Airport

• Exclusively situated on Montego Bay’s breathtaking peninsula, surrounded by the Caribbean Sea

• Luxurious all-suite resort with a British Colonial design featuring stunning ocean and ocean front views

• Romantically inclined, reserved, yet relaxing atmosphere

• Free-flow access for guests to Secrets Wild Orchid’s facilities next-door

• Butler service is available for all room categories*

Guests staying in the Preferred Club Swim Out or higher room category will receive personalized butler service at no extra cost. Guests staying in Junior Suites and Preferred Club Junior Suites can purchase the butler service for an additional cost.

• Promenade between both resorts featuring shops, restaurants, piano bar, theatre, game lounge and more

• Authentic Jamaican jerk chicken & beef patty carts at the beach and pool daily

• Boasts a 300-yard dedicated beach area with calm water that’s perfect for swimming, snorkeling and water sports

• Guests have access to the resort’s private catamaran (additional costs may apply)

• Recently enhanced spa featuring unique spa cabins, a yoga garden and more

• One of two Secrets Resorts & Spas in Montego Bay

• Features 3 Wedding Gazebos, 2 of which are on the piers overlooking pristine waters

• Boasts a state-of-the-art convention center, approximately 10,000 sq. ft.

• Located within close proximity of 5 major championship golf courses, 3 of which are world-renowned

• Situated near Montego Bay’s famous “Hip Strip” and other local points of interest

*Temporarily unavailable

Location

Montego Bay
Sangster International Airport (MBJ) : 6 miles

Property information

Total rooms: 350

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.5 9228 reviews
  • 4.0 star tripadvisor rating
    Nice resort, problems with room

    Cold water was out with no warning for half a day (couldn’t flush toilet). Never received an update or info on what was happening or when it would be fixed from staff. Power completely went out in my friend’s room at one point and took almost an hour for maintenance to respond. “Secret box” cubbies lack a deadbolt/security lock and I was actually able to break into my room when I forgot my key even though the box was latched. Privacy (do not disturb) light is not visible in daytime and housekeeping completely disregarded whether it was on or not. I got no service the first two days when it was off (room was missing water, coffee, and tissues at check in) and they came in THREE times when it was on. Hand towels were taken and not replaced.

    Sep 26, 2023
  • 5.0 star tripadvisor rating
    Amazing Resort

    I will always recommend secrets! The best resort in Montego! You won't be disappointed at all Everything was so well put together and beautiful! I took a million pictures and videos! The staff took good care of me And my family! It was my bday and they made my special day extraordinary every single day

    Sep 26, 2023
  • 2.0 star tripadvisor rating
    Dsg September 21-25

    The resort was not very clean overall There was mold in the shower floor area The mosquitoes were horrible, and there were random cats near a few restaurants. There was no entertainment during the day

    Sep 26, 2023
  • 1.0 star tripadvisor rating
    Hustle culture local management

    Horrible stay. Worst food ever, no service at bars, dirty room, and charged over $700 more than agreed to/reserved at check in. This hotel lost a lot of future business based on this one stay. I will not be approving any additional travel expense related to our BPO for our company to stay at Secrets.

    Sep 25, 2023
  • 5.0 star tripadvisor rating
    15 Year Anniversary Trip

    We stayed here to celebrate our 15-year wedding anniversary. We had an amazing time. The property is beautiful and well maintained. The staff our very friendly and accommodating. The food was great and the spa was AMAZING!!! We'll definitely return.

    Sep 25, 2023