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Hotel overview

In the heart of Waikiki, this charming hotel provides the perfect blend of friendly service and thoughtful amenities. Inside the resort, a spectacular Oceanarium serves as a one-of-a-kind centerpiece for delicious International Cuisine, while a 24-hour fitness center, full-service spa, tennis courts and unique lobby boutiques create the perfect setting for fun in the sun. The hotel is situated across the street from Waikiki Beach and within easy walking distance of shopping.

Location

Across the street from Waikiki Beach
Honolulu, HI, USA - Honolulu International (HNL) : 15 miles

Property information

Year Built: 1979
Last Renovation: 2011
Accessible rooms: 14
Floors: 38
Total rooms: 837

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory In support of the Highgate Charitable Foundation (HCF), the hotel will be applying a one-time $5.00 fee to all guest folios on the day of arrival (this will be charged on the first night only). All reservations are opted-in unless the guest opts out at registration prior to checkout.
Advisory A minimum Carbon Neutrality Fee of $1.17 + tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Fees are subject to change without prior notice. Carbon Neutrality Fee nightly fee to account for carbon off-set of a family of four. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A mandatory Resort Amenity Fee of $50.00 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory The hotel credit card processing fee of 2% will be assessed on all credit and debit card transactions. • The processing fee will apply to all charges including but not limited to: - Guest room charges - Incidental charges - Restaurant charges, including all Food & Beverage, Catering & Banquet charges - Gratuity charges - All Taxes • No credit card processing fee will be assessed on payments made by cash, check, electronic check, bank wire or ACH
Advisory A minimum valet parking fee of $55.00 plus tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. For valet parking, the 1st night is part of resort fee. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum self parking fee of $48 plus Tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. For valet parking, the 1st night is part of resort fee. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.

General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Convention attendees cannot book this property for their convention stay, they must book through the proper convention source. Convention attendees that violate this policy will be responsible for paying any higher rates upon arrival and may not be eligible for any promotional offerings.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed daily resort fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

• Bottled Water: Two complimentary locally-sourced bottles of water per room, per stay. Purified water stations also available in resort lobby

• Fitness Center: Daily access to Fit Waikiki Wellness Center.

• Hawaiian Cultural Classes: Classes includes Queen’s legacy tour, lei making, hula lessons and Hawaiian lessons

• Honolulu Museum of Art: Enjoy complimentary entry for two guests to the Honolulu Museum of Art when you show your guests room key, Reservations are quired by calling 808.532.8700

• In-Room Coffee: Enjoy a selection of signature ‘Alohilani coffee by Hawaiian paradise Coffee and tea from the convenience of your guest room

• Internet Access: Wireless high speed internet access in guest rooms and throughout the resort

• Local Newspaper: Available daily at Guest Services

• Oceanarium Educational Program: Conducted by the ‘Alohilani Oceanarium dive team. See daily event listing for details

• Parking: Pay for Self-Parking and be upgraded to Valet Parking service for the first night of our stay

• Phone Calls: Unlimited local calls and up to 60 minutes long distance/international telephone calls per day

• Portable Phone Charges: Available for use from Guest Services

• Self-service 24-hour workplace: Complimentary boarding pass printing and copying services

• Spa Service Credit: $20.00 per room per stay at Fit Waikiki. Please note spa services must be reserved. Contact 808.921.6171 for reservations. 

• Surfboard Storage: Self-serve locking surfboard racks with unlimited use during your stay (subject to availability)

• Tennis Courts: Access to ‘Alohilani’s 9th floor rooftop tennis courts. Tennis equipment available at Fit Waikiki.

• Beach Candy: Guests can select from a wide range of items from Beach Candy store located at Twin Fin hotel located at 2570 Kalakaua Avenue to further enhance their beach and ocean experience. Each night of stay (with a fully paid resort fee) every guest room will receive 3 daily credits that can be applied towards rentals to include: Surfboards, Paddleboards, Beach Chairs, Umbrellas, Beach Toys and more! Guests reserve their rentals using their daily credits upon arrival to the resort. Other activities at Beach Candy such as Fitness Classes, Surf Lessons and more can be booked at an additional cost.

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 2633 reviews
  • 5.0 star tripadvisor rating
    Family vacation

    stayed at the property during kids' summer break. Location of the property was perfect. Hotel is waterfront and a minute walk to the Waikiki Beach. Staffs were courteous and helpful. Building structure is old but you could tell they have renovated the whole place. Interior is simple but tastefully decorated and well maintained. Area needs to work on is the speed and efficiency upon arrival.

    Jun 12, 2024
  • 2.0 star tripadvisor rating
    Overpriced, poorly maintained room.

    The hotel looks flash online, but our room was a massive disappointment. Poorly maintained, leaking shower, broken phone, broken safe and worst of all it was always damp. The sheets felt damp and our clothes felt damp. Causing us to cough by the end of the week. Also very very noisy, but I understand they can’t do much about street noise. The building isn’t very soundproof at all. Overall a real letdown.

    Jun 11, 2024
  • 5.0 star tripadvisor rating
    A great stay we couldn't fault

    From check-in to checkout the staff were sooo friendly. Our beach view room was a delight. The facilities are great, including pool area and restaurants. The location is excellent with the 'protected' swimming area immediately out front. And right in the heart of Waikiki retail and hospitality district.We would definitely stay again.

    Jun 11, 2024
  • 3.0 star tripadvisor rating
    Keep Looking

    This hotel is average at best. The room temperature had to be kept extremely cold to keep the humidity at bay. The coffee maker didn’t work and the quality of furnishings was barely adequate. The area has tremendous street noise. Our second floor room was right above one of the hotel’s restaurant/bars. The noise from this went on until about 3:00 AM and the outdoor lighting stayed on all night during our stay, making sleeping very difficult. The checkin staff was rude and unprofessional. On the positive side, the checkout staff and bellhops were kind and helpful. An ABC store is connected to the hotel and this was very convenient. The store’s staff was also friendly and helpful. I would not recommend this hotel. Keep looking.

    Jun 10, 2024
  • 5.0 star tripadvisor rating
    5th Wedding Anniversary Celebration

    This resort is absolutely beautiful! Our room was an ocean view on the 36th floor, amazing views!!! Mountain views, ocean views, the people were amazing! Aloha will stick in my mind forever. We're sooo glad we had the opportunity to experience this during this time of retirement.

    Jun 10, 2024