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Hotel overview

The hotel is located directly on the beach and near the vibrant city of Montego Bay. It consists of a 2-storey main building and several 2- and 3-storey annexes housing withmore than 800 guest rooms. After a complete refurbishment in 2020 the hotel opens like an ADULTS ONLY hotel, exclusively for adults over 18 years old. Next to the Riu Montego Bay are the Riu Palace Jamaica and Riu Reggae hotels.


ADULTS ONLY SERVICES

-Welcome drink of sparkling wine

-Concierge service

-Bathrobe

-Free WiFi throughout the hotel

-Premium-branded drinks throughout the hotel

-Speciality wine list (at an extra charge)

-Romantic dinner on the beach (at an extra charge)


ALL INCLUSIVE FACILITIES:

-All meals, snacks, domestic and imported alcoholic and non-alcoholic beverages in all hotel -bars and restaurants.

-Snacks and drinks 24 hours a day.

-Regularly refilled minibar and liquor dispenser in the guest rooms.

-In-room safe.

-Free sports, activities and entertainment programme as described.

-"Splash Water World” water park

-Free wellness facilities as described.

-Free entry to the discotheque (drinks included).

-WiFi throughout the hotel.

-All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.



Location

Montego Bay-Beach
Montego Bay, Jamaica - Sangster (MBJ) : 2 miles

Property information

Year Built: 2007
Last Renovation: 2020
Total rooms: 826

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Splash Water Parks at Hotel will be closed one day a week for maintenance purposes (set day may change from time to time) The parks will remain in operation 6 days a week.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01May25 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 10523 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    PARTY HOTEL!! Full of loud screaming, shouting drunken young Americans!!!

    Our second time staying here, first time was in September 2022 after the refurbishment & it was a fantastic classy hotel BUT NOT NO MORE!!!!😳 This hotel has gone down rapidly, it's just a complete party hotel, majority of the guests are young Americans who just want to drink from early morning in the Roots pool swim up bar "which is absolutely disgusting" & start shouting, screaming you just can't hear yourselves talking, all they play is loud Hip Hop/American Rap music. Everyone is smoking/vaping all around the hotel, pools, inside the swimming pools, eating area & not one of the staff/lifeguards said anything. The main buffet restaurant is like a school canteen & so noisy, all the youngsters shouting, they can be so rude aswell, even throughout the night when they must be going back to their rooms you can hear them shouting & screaming at each other, slamming doors 😱 The food is good, all the staff work extremely hard, the rooms are clean & comfortable. I did ask to speak to the manager before leaving to say how the hotel has gone down but the supervisor didn't have the time to talk to me hey ho!! Lots of various people complained to the Rep as we all didn't think the hotel would be like this, we asked to be moved & the Rep said no. If your going for a few day's just to be loud, drink & party 24/7 it's the hotel for you but if your going to chill, relax, enjoy the Jamaican vibe/culture then DON'T GO TO THIS HOTEL!!!

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Book the Trip!

    This was my second time staying at Riu Montego Bay and it did not disappoint! Good vibes and fun times! The resort is beautiful. Food is good. Don't just eat at the buffet...make reservations for the restaurants. All of them are good! Multiple pools are available so you can choose to turn up or chill. The beach is lovely as well with plenty of seating and a beach bar. Book the trip!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZING TRIP

    The customer service at Rui Mobay , was amazing From the very first day I checked in , i was impressed beyond belief. The food was excellent, wide varieties, lots to choose from. Kudos to main dining room staff , especially Patricia. Patricia carries her duties out with such grace. All the staff were amazing . Anyone looking to Mobay as destination , don't even think twice , make Rui your number one choice , you won't regret it i promise.

    Jul 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Long walk

    I liked it better than the RIU palace. The A/C is cooler. Breakfast was the best and the jerk chicken at the beach a close second. The steakhouse restaurants was not great and the Chinese restaurant was not worth it. The sports bar has small but really good sandwiches and beef patties. RIU is usually a good pick up location for excursions and taxis.

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Stay

    The welcome at the reception area was exceptional the punch (drink) was a vibe. The food selection was fantastic and tasted delicious as well. Entertainment was superb.

    Jul 10, 2025