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Hotel overview

Fronting the pristine waters of the Caribbean, the all-suite Grand Palladium Jamaica Resort & Spa offers the ideal setting for family vacations and active tropical getaways. With convenient access to the services and amenities offered at the adjoining Grand Palladium Lady Hamilton Resort & Spa, guests enjoy spacious guest suites, freshwater swimming pools, mini-golf, daily activities, boutique shops, children’s entertainment, sensational restaurants and bars and a pampering spa throughout their stay.

Location

Montego Bay-Beach
Kingston, Jamaica (KIN)
Montego Bay, Jamaica - Sangster (MBJ) : 30 miles

Property information

Year Built: 2008
Floors: 3
Total rooms: 540

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory 24-hour room service will be charged at USD $17 per room and service.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 14485 reviews
  • 5.0 star tripadvisor rating
    Found a little paradis

    Found a little paradis. Beautifully kept resort. Wonderful food and amazing beaches. Plenty of choices for diary free and gluten free. The Jamaican restaurant had these clearly marked up on the menu. One tip would be for the other a la cartes to also have gf marked on menus. However staff were helpful and so much choice. Beautiful rooms, great nights sleep. Great gym too! Fun, friendly and peaceful holiday.

    Sep 27, 2023
  • 5.0 star tripadvisor rating
    Just a suggestion

    You have alot of friendly hardworking employees. Directory facilities in the hotel should be provided in the rooms, so it easy for guest to look at the map and make decisions of where they want to go.

    Sep 26, 2023
  • 2.0 star tripadvisor rating
    Beautiful Resort awful people and service

    Our stay was interesting to say the least. When we arrived we were promised a honeymoon package which includes a room upgrade, coupons and champagne. They didn't seem to see that we were on our honeymoon in the paperwork even though our travel agent made it very clear and called to verify the week before. They stated they had no room upgrades with King beds so we just took our normal room. When we went up to our room there were 2 double beds when we paid for a King. We went back down and they told us there were no more King beds in the whole resort and we would have to deal with it until the next day and they might be able to move us. They did move us the next day after multiple trips to the front desk and nagging. The new room has a drain in the shower that wouldn't drain and sandy floors. The refrigerator was never stocked like promised, we had to hoard water because they were very stingy with it. We would sometimes get new towels but other times no towels and just wash cloths. Now if you try to call the front desk you will spend more than an hour trying to get through so there is no point. We were also promised we could call a shuttle because the resort is HUGE. Again, they would never answer or said they run every 5 min. Even though we walked the resort multiple times we rarely saw a shuttle running. As for food, most of it was actually pretty good. We enjoyed the Indian restaurant and the hibachi the most. The main buffet was also good. We did not enjoy the seafood restaurant or the Mexican restaurant due to the food not tasting good. The "all inclusive" idea was different as well. We had limited hours when we could order room service. The non motorized water sports that are supposed to be included required a $30 pp deposit every time you wanted to use their equipment. The overall attitude of the staff was that we were an inconvenience to them and they couldn't be bothered with getting us what we need. It was very frustrating and annoying.

    Sep 26, 2023
  • 5.0 star tripadvisor rating
    Beautiful floating Breakfast 10/10

    My husband & I were able to enjoy a floating breakfast at the spa today. It was such a great experience! Our host Calleen Allen kept the mimosas coming & was so attentive! I definitely recommend requesting a floating breakfast to add to your stay at the resort!

    Sep 26, 2023
  • 5.0 star tripadvisor rating
    Fam vaca

    An overall great experience , pools very great and persons working in the bar knows their stuff, bar at infinity pool is the best, lagoon bar I think it is , big up neurology and Mobay staff they are the best, very efficient, I’d visit just for negril and Mobay service

    Sep 26, 2023