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Hotel overview

Relax and enjoy warm Jamaican hospitality, sumptuous dining and the finest resort amenities at the AAA Four Diamond Iberostar Selection Rose Hall Suites - All Inclusive. Nearly every part of the hotel offers stunning views of crystal blue waters and the area's most exclusive beach, located just minutes from the exciting shopping and nightlife of Montego Bay.  In this all-suites destination, Iberostar is here to cater to your every whim. Float along a lazy river or jump the kids' Splash Park. Get soaked in the splash park. Snorkel over colorful exotic fish. Or simply relax in your own well-appointed suite, intricately detailed in classic Caribbean style. We also have a host of activities to keep you as busy as you want to be including: tennis, kayaking, snorkeling, fitness, table tennis, volleyball, catamaran, windsurfing and so much more.

Location

Montego Bay-Beach
Sangster International Airport (MBJ) : 11 miles

Property information

Year Built: 2008
Floors: 4
Total rooms: 319

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.


SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:

· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 6118 reviews
  • 5.0 star tripadvisor rating
    Absolutely Beautiful!

    Our family of 8 traveled to Jamaica last week and fell in love with this resort! The entertainment and bar staff made our experience so enjoyable. Leroy, Kenroy, and Steve (bar staff) went above and beyond for us! We enjoyed every second of our vacation because of the employees on this resort! Thank you to everyone who made this vacation the best one yet! We will be back!

    Jan 11, 2022
  • 5.0 star tripadvisor rating
    Trip of a lifetime

    My husband and I cannot say enough amazing things about this incredible place. I have been to JAMAICA Montego Bay more than 20 times and this is our first time at the suites, typically we stay at the Grand side. I can honestly say this is the most wonderful experience at this resort. We stayed from December 20-January 1 and in that timeframe shared with our wonderful iberostar family our Wedding, Christmas and new year’s. This resort boasts some of the most incredible staff as well as talented performers. There is thought and detail in every single aspect of care. I would especially like to thank Syrecka and Latoya who went above and beyond to make not only my wedding dreams come true, but ensuring that we had a luxurious vacation from start to finish….i can’t thank you ladies enough…. You made sure EVERY LAST DETAIL WAS PERFECT. I truly have never seen anyone more dedicated to their craft. I am thankful for Pierre at the front desk whom was incredible with our care from the moment we stepped onto property. All the waiters and waitresses were amazing and this is a resort where the food is only outdone by the incredible hard working staff who served us. I have stayed on 5 star resorts all around the world and this is by far my favourite. The boys or the beach “ food truck “ your service and your food is incredible. You are so welcoming and kind to everyone and everyday on the beach was better, because of you. Thank you Rosehall Selections Suites you provided us a 5 star vacation of a lifetime and we can’t thank you enough. Ps: we have only been home in Toronto 24h and I’m already booked for our next trip back on February 12. I can’t wait to be back with my JAMAICA iberostar family. Thank you all, everyone of you played such a huge part in making all our dreams come true. Love, Andrea and Mayer xoxox room 3130

    Jan 03, 2022
  • 1.0 star tripadvisor rating
    Nice but not 5 stars...

    We traveled to Jamaica in a party of 10, booked 4 rooms. The Front desk/Guest services, which was not friendly,could not honor our need for 1 set of connecting rooms, even though we have a 16 year old special needs child. Okay, fine, things happen. But when we got to our room, we had the worst view, we could only see roof line, which is not what we would expect from a Jamaican Vacation. Ask for a new room if you get 3402! Went back down to the front desk to ask for additional pillows (i'm currently expecting and it'd hard for me to get comfortable in new beds) the first person (Darren) flat out told my husband no. Then I went down and asked for bedding for the pull out couch and pillows and (Stevenson) told me he would put the request in for tomorrow. So my toddler slept with us. The room takes quite a bit of time to cool down so that night was pretty warm for us. The next day I ran into a housekeeper and asked her for bedding for the bed & 3 more pillow, she made the bed but could not give us any additional pillows. We never got any more pillows. I just gave up and stopped asking. We called the front desk and room service buttons on the phone, 3 times it rang and rang... they never even picked up. One time my teenagers ordered room service and 2.5 hours later, when we were leaving for dinner it showed up. I've stayed at 5 star resorts and this is not what you'd expect! The main pool is not heated, not that clean and the wait staff begrudgingly gets drinks for you. The Food truck on the beach... um, IDK anything about food service and prep but they used they bare hands to grab food and throw it on a plate. Used the same knife to chop up Jerk Chicken and cut into hot dog buns as well as slice cold chicken wraps. After day 1, we only ordered fries form there. The buffet team was great, waitstaff and buffet was nice. Entertainment team friendly and had fun things for us to see and do. Front desk staff horrible. Not what we expected...

    Jan 03, 2022
  • 3.0 star tripadvisor rating
    Beautiful location

    Location was beautiful - bar does not have Baileys (if that is your thing) - we booked it as it has a lazy river - the lazy river is not operational - water drained too low and there is no current - so it is just a skinny pool that is knee high that has inner tubes floating around in it - there was 3 encounters where the staff "propositioned" my 19 year old daughter that made her very uncomfortable - the food as a whole was very bland - flavorless for sure - ran out of flavors in the coffee shop before end of trip - the shows were good (we saw the motown show and the magic show) There was a foam party which we looked forward to all week and when it finally came on our last day, the foam machine wasn't working and they just sprayed the kids with water.... overall disappointed in staff and the way the resort was run but the location is beautiful and clean overall

    Jan 03, 2022
  • 5.0 star tripadvisor rating
    Our fourth time at this resort and we already booked our next trip back!

    We really enjoy vacationing at the Iberostar Rose Hall Suites and have been going there every year since 2017 (except for 2020 due to COVID-19 travel restrictions). The resort is great and well maintained, the food is delicious, and the staff are all amazing. For the days we just wanted to relax, we either lounged at the beach, sat by the pool or just hung out on our room’s balcony. For days we wanted to have fun, there was always activities and games going on at the main pool, live shows to watch, dancing on the beach, and entertainment at the bars. When our kids were younger they loved going to the kids club, which is run by the greatest people, and they always had a fun time and didn’t want to leave. This year our kids were old enough to spend their days at the pool swimming and participating in the fun and games and hang out at the teen club. For our most recent trip in 2021 Vijay at the front desk made the checkin process quick and easy and was a great help several times during our stay. Our concierge, Ackeem, really went above and beyond to make our stay even more enjoyable. He scheduled our dinner reservations, checked on us regularly, reminded us of upcoming events, and even anticipated what we wanted to do and made all the arrangements ahead of time. If you can request it, definitely try to get Ackeem as your concierge. Despite the COVID-19 pandemic, we felt very safe at the resort and it didn’t affect our vacation. Everyone wore masks and hand sanitizer dispensers were readily available everywhere we went. Ackeem made all the arrangements for the COVID tests and medical forms needed at the end of our stay to comply with the current travel requirements to return home. Overall, we had an amazing vacation and already booked our return trip for next year.

    Jan 03, 2022