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Hotel overview

Dreams Vista Cancun Golf & Spa Resort, a brand new, contemporary family resort, is perfectly set in the exclusive gated community of Puerta del Mar. Each luxuriously equipped room or suite feature modern and stunning architectural design and breathtaking views of the Caribbean Sea or nearby Isla Mujeres. A relaxing world-class Dreams Spa by Pevonia®, an exclusive rooftop pool, two surf pools, fitness center, countless daytime activities and an exciting nightlife make this a must-stay destination. Dreams Vista Cancun Golf & Spa Resort boasts 416 spacious ocean view rooms and suites including 185 Family Connecting suites &  137 Deluxe Family Ocean View Suite  featuring modern designs.

Location

Cancun - On Beach
Cancun International Airport : 12 miles

Property information

Year Built: 2018
Connecting rooms or suites: 185
Total available rooms and suites: 416

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 1978 reviews
  • 4.0 star tripadvisor rating
    Birthday Visit

    Great experience. Would return with my kids. Great for families with kids as they have plenty of activity to engage the children. Customer service was amazing. The food could have been slightly better, but was not a deal breaker. Great assistance in organizing excursions and other activity.

    Sep 26, 2023
  • 5.0 star tripadvisor rating
    Vacaciones Inolvidables!

    I stayed at Dreams Vista with a big family totaling 13 people. As you can imagine it was quite difficult to sit together however, the wonderful and friendly staff managed to accommodate our needs. They truly made the stay special because everyone was quick to attend us and move tables so we could eat together. Rolando made our vacation even more memorable. He organized special lunches for our family of 13, serving us delicious food, drinks without even asking, and a birthday surprise for our 3 members. We were all excited and happy to see Rolando bring out a delicious cheesecake with a candle. Meanwhile, the other staff was singing Las Mañanitas with a guitar. The staff was so friendly and made our vacation even more enjoyable and unforgettable. Room views were amazing, cleaning service was friendly, the sunsets were incredible! A big special thanks to all staff who attended us and made our stay special. We will definitely be returning again soon!

    Sep 24, 2023
  • 3.0 star tripadvisor rating
    Boring. No good entertainment. Staff lounging talking to each other.

    Boring hotel. No good entertainment. Staff lounging talking to each other rather than being attentive to guests. Not enough staff to tend to all the stands for example check in check out at 5am. Lost and found.

    Sep 23, 2023
  • 5.0 star tripadvisor rating
    Amazing hotel with even more amazing staff

    My wife and I stayed here for 2 weeks and we loved it. Every room has a sea view and they are extremely clean and spacious, the cleaning staff did an incredible job everyday. There is a wide choice of restaurants and each of them had really lovely food. You are also able to rent kayaks, standup paddle boards, & a catamaran for free. At the pool we were always looked after by the staff, big shoutout to Veronica, Alexi, Kendor, Oscar, Miguel, Enrique, & so may others. We absolutely loved the entertainment team, David, Rubi, Isela, Bere, Erik, Henry, Jessica, Bryan, Cesar, & Robert, We really appreciate the effort each and every one of them put into making our time in Mexico the best it could be. From the crazy games, to the daily activities, to the night time shows - it was all amazing! Thank you to all the staff for making our trip unforgettable. We highly recommend Dreams Vista and would definitely go back.

    Sep 21, 2023
  • 5.0 star tripadvisor rating
    Great Resort- Amazing Staff.

    Is a beautiful and clean hotel with amazing staff. Food is as expected at an all inclusive hotel but I can say is the best I’ve had compared to other resorts. We will definitely go back and recommend it to our friends and family.

    Sep 20, 2023