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Hotel overview

Located just minutes from the heart of the hotel zone, AAA Four Diamond Iberostar Selection Cancun - All Inclusive is a stunning architectural gem.  Featuring an onsite 18-hole championship golf course, a soothing spa, ten pools, including an infinity pool with swim-up bar and a supervised kid's club - complete with splash park - Iberostar Selection Cancun - All Inclusive offers the ideal setting for every member of the family. Spacious accommodations and an excellent selection of dining options, plus the only convention center in Cancun with ocean views, help ensure your Iberostar Selection Cancun - All Inclusive vacation exceeds every expectation.

Cancún Convention Center
State-of-the-art facilities with renovated installations, meetings rooms of different sizes equipped with top technology.

Location

Cancun - Beach
Cancun International Airport (CUN) : 9 miles

Property information

Accessible rooms: 5
Floors: 3
Total rooms: 426

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The state of Quintana Roo will be charging a sanitation tax of $3.83 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, the resort will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

 - All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.

SPRING BREAK POLICY- Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.

- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

- Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.

- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 8677 reviews
  • 5.0 star tripadvisor rating
    Loved it

    Great food, super friendly staff (Uriel in particular), very clean , brilliant AC in rooms , pool and beach spectacular. Never had any issues. Taxis at airport can be a bit of nightmare (nothing to do with hotel) so be prepared. Looking forward to next trip.

    Sep 26, 2023
  • 5.0 star tripadvisor rating
    Amazing

    We had an amazing vacation at Iberostar Cancun! We had a fantastic dinner with the Members special dinner in our room. Ruben and Angel created a beautiful dinner for us. We could not have asked for more! Fantastic!

    Sep 23, 2023
  • 5.0 star tripadvisor rating
    Star Camp

    Star Camp was a stand out amenity to my stay. As someone with a small child, I was able to keep my child occupied and entertained the whole time. I highly recommend this resort for family with small children.

    Sep 21, 2023
  • 5.0 star tripadvisor rating
    5 star all inclusive vacation

    Staff is very friendly, especially the vip group lounge, Vianney Villalobos and others. Hotel was very beautiful, from the beaches to the food it was all spectacular. Rooms were very clean, staff did an amazing job. I would highly recommend to those looking for a family friendly vacation. Mr. And Mrs. Nazim

    Sep 18, 2023
  • 5.0 star tripadvisor rating
    Great experience

    It was my first time in Cancun, and I had a great experience. I would say the customer service was on point. All the staff members were so polite and very kind; they all greeted you with a smile; the server at the buffet was so nice; and the service was great too. There is a lot of activity at the resort; the magic show and fire show were good. There are a lot of activities outside by the pool and the beach. The resort was very close to the fashion mall and very safe. Overall, it was amazing. Definitely, I will come back here and tell all my family and friends about this resort.

    Sep 13, 2023