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Hotel overview
This ultra-chic Adults only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.
Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.
24-hour room service available with - limited availability.
Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.
Location
Hotel ZoneProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
16235 reviews
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Jun 04, 2023The beauty of nature
Very relaxing experience, surrounded by a beautifully protected natural setting, moreover the service is perfect from beginning to end. The hideaway pool villa is very well arranged and offer a lot of privacy and a spectacular view. The food is on par with the service.
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Jun 03, 2023Average
I came here the second time because of our amazing first time but quality of food has gone exponentially downhill Hyatt taking this chain over is not a good thing secrets was way better before. Service is good but it has changed quite a bit from the last time I came here in 2021
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Jun 03, 2023
Amazing hotel, awesome service, incredible food
Amazing service and customer service. All of the restaurants had great food, we especially liked Dragons, the Asian cuisine restaurant. Hermenegildo was an amazing server and made sure we were taken care of. The chefs (Isidro, Alexis, and Jose) went above and beyond to make sure we had an extra special experience. 10/10 recommend this resort, and make sure to ask for Hermes when you dine at Dragons!
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Jun 03, 2023
Luxurious and Relaxing Get Away
My husband and I visited for seven nights in May. This was our 5th time at The Vine. We have stayed at several Secrets resorts and other Cancun resorts and The Vine is one of our absolute favorites. The resort is beautifully decorated, exceptionally clean, and the rooms are large and luxurious with very comfortable beds. We were in the Preferred Club Junior Suite Ocean View King. There is a nice variety of restaurants and the food is quite good. Every day for lunch you can also grab burgers by the pool. Entertainment in the evening includes karaoke nights, theme nights, and shows. All of the staff are welcoming and eager to serve. Some of our favorites this time were Javier at the bar in the Preferred Club, Caesar took great care of us every morning at breakfast at Siete, Jesus and Valentina were awesome at our lunches at Sea Salt, Alberto kept us in drinks all day at the pool, and Itzayana was the best butler ever!
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Jun 03, 2023
Best Vacation Ever
I must say this resort is top notch. With Dayna at Olio, Jesus at Sea Salt, Eduardo at Blue Water and Gabriel at Nebbiolo you can't go wrong. ALWAYS excellent service. Miguel our butler was fantastic as well. Absolutely our best vacation ever. I don't understand why people complain about anything here. Our experience was a- one. We will definitely be back. Keith and Michele McElyea (2719)