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Hotel overview

Dreams Vista Cancun Golf & Spa Resort, a brand new, contemporary family resort, is perfectly set in the exclusive gated community of Puerta del Mar. Each luxuriously equipped room or suite feature modern and stunning architectural design and breathtaking views of the Caribbean Sea or nearby Isla Mujeres. A relaxing world-class Dreams Spa by Pevonia®, an exclusive rooftop pool, two surf pools, fitness center, countless daytime activities and an exciting nightlife make this a must-stay destination. Dreams Vista Cancun Golf & Spa Resort boasts 416 spacious ocean view rooms and suites including 185 Family Connecting suites &  137 Deluxe Family Ocean View Suite  featuring modern designs, fully stocked mini-bar, twice daily maid service, 24-hour room service and more.

Location

Cancun - On Beach
Cancun International Airport : 12 miles

Property information

Year Built: 2018
Connecting rooms or suites: 185
Total available rooms and suites: 416

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 744 reviews
  • 5.0 star tripadvisor rating
    UVC member and one of the Best vacation we have ever had!

    It was an amazing vacation my husband and I had! We were treated like royalty!! The staff was amazing, the food was great, our room was amazing and we cannot wait to go back! The Infinity pool on the roof was the best place to spend the whole day and we did! We cannot say enough about the attentiveness and kindness the entire staff. You could set your clock by the early morning arrival of our room service coffee at 6:00 AM every day! If you get a chance to do the Chef's Table dinner DO IT! Christian is an amazing chef and made every thing special for us that night. We will be back and sooner rather than later!!!

    Sep 18, 2021
  • 5.0 star tripadvisor rating
    Our best vacation in years

    We went to celebrate our 10 wedding an anniversary and this was perfect. It was a beautiful and serene resort with incredible service. I appreciate the little things, like the scent in the lobby and the staff remembering your name. The room was beautiful just the right amount of space for the two of us. We also talked about doing a family vacation since they offer adjoining rooms. All the staff was amazing especially the pool staff. Look out for Adel at the pool. He will take good care of you. We are totally hooked on AMR resorts. Already planning our next trip.

    Sep 18, 2021
  • 5.0 star tripadvisor rating
    The preferred pool is where it’s at!

    13 of my closest friends and I stayed 4 nights to celebrate my bachelorette party. We spent the majority of our time at the preferred club pool where Jesus, Benjamin, and Fernanda took exquisite care of us. They were funny, kind, attentive, and just overall made the stay amazing. A lot of us utilized the spa and everyone had a great experience. I agree with many reviews that the beach is nothing to write home about— but that was not important to us.

    Sep 16, 2021
  • 3.0 star tripadvisor rating
    UVC Member and not loving this resort

    This property has a very narrow beach footprint. That is why the pool is narrow and long. The waterpark for the kids is only open for 4 hours per day, 11-1 and 3-5. The surf pools are open less than that. The buffet has a small selection and the signs rarely matched what was in the heating dishes. The kids club staff is FANTASTIC. My daughter loved Carla. Eduardo at the Barracuda beach bar was awesome. You must have a drink with him! The staff at the pool are not friendly and there is no food service at the pool. Don't forget anything from home! I bought the kids a box of nerds and a bag of gummy worms for $13. I bought 2 pool floats and spent over $100! If you are a football fan, don't go during football season. We went to the sports bar to watch the 7pm football game on Sunday and they had switched over to a Karaoke Bar. The staff works their butts off to rake up seaweed all day long but they are fighting a losing battle. The water is not the crystal turquoise Caribbean blue you may be used to. Because of the shape of the hotel, the waterpark and one pool are in the shade all day and the main pool is in the shade around 3 or so. I'm a member of these resorts and I was disappointed with this Dreams resort.

    Sep 14, 2021
  • 5.0 star tripadvisor rating
    Great staff makes this place a gem!

    We have visited this hotel many many times. It’s like a second home. Our favorite rooms by far is the corner suite best views!!! Special shot out to Carlos at the lounge… best banderas and margaritas! Hector at the lounge makes such great craft drinks. The roof top pool is amazing and Jesus and staff keep the drinks flowing all day! I can’t forget Isabel at the spa. Excellent hydro experience! A special surprise was the yoga on the 9th floor. Tiffany was a visiting instructor from Canada and lead me through an excellent yoga practice. Thank you again Roger at the front desk you always take such good care of us! See everyone in January… James and Christy!!

    Sep 14, 2021