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Hotel overview

With a stunning and contemporary architectural design, Dreams Vista Cancun Golf & Spa Resort is a brand new, modern family resort. This all-ocean view rooms & suites resort boasts 416 luxuriously equipped rooms featuring a coffee machine, 55” Smart TV with complimentary streaming access and a wealth of amenities. Guests can relish the three swimming pools, including one infinity pool with breathtaking ocean views, an activities pool, two surf pools and a splash waterpark for kids.


At Dreams Vista Cancun Golf & Spa Resort, guests will enjoy the benefits of Unlimited-Luxury®, where everything is included with no wristband or gratuities required — unlimited premium drinks at any of our 6 bars and lounges, 6 gourmet à la carte dining choices, an international gourmet court within 6 thematic stations, wine cellar, Chef’s Table, room service, daily refreshed mini-bar and pool and beach wait service. Guests can enjoy late night bites at Coco Café or stay in and order room service*. The on-site gym and world-class Dreams Spa, boasts marvelous ocean views and offers everything you need for fitness and relaxation. The rooftop gives guests a stunning 360° view of the surrounding Cancun area and features an infinity pool, gourmet restaurant and bar. This unique area is accessible to Preferred Club guests in the daytime and adult guests for the evening.


Dreams Vista Cancun Golf & Spa Resort provides direct access and discounted green fees at Puerto Cancun’s 18-hole Golf course, designed by Tom Weiskopf. From endless daytime activities, live nightly entertainment, romantic inclusions to Explorer’s Club for Kids, Core Zone Teens Club and more, Dreams Vista Cancun Golf & Spa Resort provides a lovely setting for a wedding, honeymoon, romantic getaway or family vacation.

Location

Cancun - On Beach
Cancun International Airport : 12 miles

Property information

Year Built: 2018
Connecting rooms or suites: 185
Total available rooms and suites: 416

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Hotel details

Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed:

Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.


Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 3464 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Disappointed, from a loyal Hyatt member

    I had my wedding at this resort three years ago and my expectations were exceeded. Everyone was amazing and response. Food was great and service was super fast. I recently stayed again 7/8/25-7/13/25 and it was very different and not in a positive way. Not only was I not offered a chance to upgrade my rooms to preferred which I had planned to do, but I heard the supervisor and other attendant offer the two guests checking in prior to me the opportunity to upgrade. In addition, I received an email from World of Hyatt stating that kids 12 and u def stay free with two paying adults. However, I was being charged one night for it and even though I showed them proof of the email stating this the supervisor would not let the attendant Abigail override the price. It wasn’t until I complained about not being offered the opportunity to upgrade to preferred that they called my room and coincidently overrode 12 year olds charge. In addition, the dining staff in the buffet was super different from when I stayed for my wedding. I’m not sure if the staff has been reduced but there were times I waited over 35 min to receive any sort of drink, and when I asked for something I instantly regretted it given the attitude I received. Raul, a server was amazing. He was on top of it and always had a great attitude. My husband and nephew also booked a jet ski ride through the activity center near the pool area. Well, they were over an hour late and when my husband didn’t want to buy a $50 1 minute drone video he was degraded by the videographer and harassed via phone call and text saying things like “at least be a man and say no.” VERY POOR BEHAVIOR. Please do better Dreams.. When I had my wedding at Dreams, it was obvious I was spending well over $10k USD so maybe that’s why the treatment was so different… one thing to note though, was it was obvious they judged a book by its cover. I will finish by adding, we always always tip our staff— therefore I know that was not a factor. As a loyal Hyatt member, I am so extremely disappointed with the behavior of the check in staff. It really set the mood for the rest of the week.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wow! What a trip!

    What a great trip! Be sure to get a Preferred Club room so you can meet... Jessica, Alexi, Andrea and Dania at the roof top pool and bar! They made this trip magical! Such a beautiful place to stay but it really comes down to the people and those I mentioned will take great care of you and ensure your trip is unforgettable.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Go Basic

    Upgrade to Preferred Club when I arrived, thinking this would be more relaxing. BAD CHOICE! Waste of money, nothing like advertised. Stick with the basic, same service minus the expense.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cabana

    Brian the pool waiter was AMAZING!!! He was so kind and attentive. He made sure that we were having a GREAT time each day we were there.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Very good and highly recommend that you visit this place. Daniel and Miguel were incredible on the 9th floor bar.

    Daniel and Miguel on the 9th floor bar were incredible at their service. Super friendly and highly recommend that you go and visit him to get a few drinks

    Jul 12, 2025