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Hotel overview

New Orleans Marriott welcomes you to Louisiana with style, substance, and unparalleled service. Our 4-star New Orleans hotel on Canal Street is nestled in the French Quarter and near the Warehouse Arts District. We're a short walk from Jackson Square, the Audubon Aquarium of the Americas, and Harrah's Casino. The hotel is also near the cruise port, the Convention Center, and Caesars Superdome. Many of our rooms and suites offer views of the Mississippi River and downtown New Orleans. They all feature spacious work areas, 55-inch flat-screen TVs, and premium bathroom amenities. Enjoy a meal at Canal Street Burger Bar and Canal Street Pantry or a drink and an appetizer at 55 Fahrenheit, a favorite among both New Orleans residents and guests at our hotel in New Orleans' French Quarter. Break a sweat in the gym or take a dip in the heated outdoor rooftop pool. Host an event in our 86,000 sq ft of space, which includes venues on the 41st floor with city and river views. Adventure awaits at New Orleans Marriott.

Property information

Year Built: 1972
Last Renovation: 2015
Floors: 41
Nonsmoking rooms: 1333
Suites: 55
Total rooms: 1278
Total rooms and suites: 1333

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
Advisory A minimum valet parking fee of $42 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Destination fee: $25 (Plus Tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 13

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 4462 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Outdated and smelly

    Overdue for a renovation. Stayed 8 days in two types of rooms (Standard then Suite). Both rooms smelled like old cigarettes. Sticky light switches. Mold in the bathroom. Lackluster amenities. No umbrellas around the pool. Gym had lots of treadmills but not much else. Most of the staff were super friendly though. Location is great. Easy access to the trollies. Walking distance to Bourbon Street. Lots of shops and bars nearby. For the Money we spent I would look elsewhere.

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Rooms need cleaning

    Great location but needs cleaning. Room was dirty, you don’t get water unless you ask, your don’t get clean towels unless you ask, when you call the concierge no one picks up. Staff is friendly.

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gold Standard Customer Service

    First impressions mean alot and this Marriott exceeded all expectations some 10 days in advance. A huge shoutout to Rutendo Mantingo who answered an email inquiry about a room upgrade upon availability during our time in New Orleans. Not only was the inquiry answered in an extremely timely fashion it was done with a personal phone call. As someone who routinely stays in Marriott properties any question as to why was answered here. In 20 plus years of travel for work and vacation this was the first time this has ever been done. Well done New Orleans Marriott. We arrived on a Friday for a 3day stay and the first impressions continued to check in where we were assisted by Lisa Burns. A very pleasant and informative ambassador for the property and like Rutendo went above and beyond. Her recommendations describing the property and its amenities were informative, helpful and appreciated. In the interests of keeping this review to point all I can say is the customer service was top shelf with everyone we encountered. The hotel was impeccable for cleanliness, comfort and room amenities. An older hotel yes but very clean comfortable and beyond our expectations as first timers to the property. Would definitely stay here again, again and again. Close to everything yet far enough away to unwind after touring New Orleans. If I had to find one thing to complain about the water pressure was non existent in the shower in our room. Not sure it is commonplace but it did not dim our enthusiasm at all for this property. This place it all to make your experience in New Orleans a very memorable one. Customer service here is gold standard.

    Jun 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    New Orleans Marriott: A great getaway

    My friend Colleen and I had a wonderful time at the Marriott. Everyone was so helpful and welcoming. Special thanks to Brittany in Security who came to our aid when Colleen had a minor medical emergency. Also to Rossana in the Market who was so helpful. The outdoor rooftop pool was amazing, as was our suite. Highly recommended.

    Jun 16, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointing - can’t use the amenities.

    The hotels itself is ok- needs upgrades and cleanliness is questionable but good location and nice staff. I’m writing this because it’s super disappointing that they have a great evening like the pool that I can’t access, why, “because there were storms today so they closed it”. Yeah, storms that stopped 4 hours ago and no more in the forecast. It should be open for another 3 hours but they just shut it down and won’t reopen it for the day, so I am not able to utilize this great amenity for my trip. What a bummer, that’s not responsive to guests, that’s just doing what’s easy for the hotel. Also my friend booked and was charged a resort fee- she received gift cards- they don’t tell you the “free” whiskey tastings are are free to everyone but only in the morning and the “joie” cars they give you are impossible to use online. I tried using and they just said the card wasn’t valid.

    Jun 11, 2025