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Hotel overview

Relax and enjoy warm Jamaican hospitality, sumptuous dining and the finest resort amenities at the AAA Four Diamond Iberostar Selection Rose Hall Suites - All Inclusive. Nearly every part of the hotel offers stunning views of crystal blue waters and the area's most exclusive beach, located just minutes from the exciting shopping and nightlife of Montego Bay.  In this all-suites destination, Iberostar is here to cater to your every whim. Float along a lazy river or jump the kids' Splash Park. Get soaked in the splash park. Snorkel over colorful exotic fish. Or simply relax in your own well-appointed suite, intricately detailed in classic Caribbean style. We also have a host of activities to keep you as busy as you want to be including: tennis, kayaking, snorkeling, fitness, table tennis, volleyball, catamaran, windsurfing and so much more.

Location

Montego Bay-Beach
Sangster International Airport (MBJ) : 11 miles

Property information

Year Built: 2008
Floors: 4
Total rooms: 319

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.

Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.


SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:

· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 5830 reviews
  • 4.0 star tripadvisor rating
    Could be better

    The room was beautiful. Gorgeous ocean view. We stayed in a 2 bedroom suite with our nanny and two children, The problem with the room was not apparent until night time, when we realized that we had to trek through the children's room to get to the bathroom.Such a long walk when you're sleepy! I go to the bathroom at least twice each night, and was quite annoyed. The staff was friendly and helpful for the most part,,,except for the young lady in the coffee shop who was annoyed that I dared to enter a few minutes before 7am (no coffee available before 7am anywhere on the compound!). No way could I manage that. But Franz at the front desk was quite efficient, and arranged for us to have a coffee pot in our room. He also secured for us an extra bed (the two children were not sleeping well together) in no time at all!) The food was the greatest disappointment. Never before had we been to a resort in Jamaica where such little emphasis was placed on Jamaican cuisine! They had the bare minimum in terms of entree, and the desserts all had a distinctive Spanish flavour. There was way too little variety, especially for such a price tag! We also didnt like the fact that the gym didnt open until 7am....and closed at 7pm. So we were not able to work out. We're early risers and are usually done with our work out by 6:30am. We were ready to leave before our stay was over. I dont think we will be revisiting at all.

    Jun 13, 2021
  • 4.0 star tripadvisor rating
    Wonderful stY

    I stayed at rose hall suites, grounds are beautiful, clean, lots of beach space and chairs, I had access to the beaches part, there is a private bar with beds. Top exclusive and personalized service from Felix and Steven! Who I would like to thank for making my stay amazing! From any drink on the beach to food service plated how you want! Grounds are beautiful, water is clean! Lots of restaurants and entertainment for the family! Felix and Steven are dedicated to making the stay as comfortable as possible. You don’t get that in many places so a big big thank you for the warm hospitality two these two!!!! Hope to visit you soon !

    Jun 13, 2021
  • 5.0 star tripadvisor rating
    Amazing Week!

    This was the 8th time my wife and I had booked an all inclusive vacation with cheapcaribbean.com and this was the 5th Iberostar Resort we had stayed at. In the past we visited the Riviera Maya and Dominican Republic, and this was our first time in Jamaica. This was our favorite trip yet! The Iberostar staff, including the entertainment team, bartenders, waiters, grounds crew, and maids were all very friendly and helpful. The pools and swim up bar were amazing, the beach was beautiful, the food at the ala carte restaurants were perfect, and our beach front room was breathtaking! This resort features a lazy river, similar to the one at the Iberostar Paraiso Lindo in the Riviera Maya. I would recommend this property 100%. The infinity pool in the Rose Hall Suites section is the best pool I have ever used while on vacation, it appears to go right in to the ocean while you are in the pool.

    Jun 11, 2021
  • 3.0 star tripadvisor rating
    UNPLEASANT

    My family and I stayed at the Iberostar Selection Rose Hall Suites from June 4 to June 8. The pros: the grounds are neatly kept, the pool bar, entertainment, and food truck staff are awesome. Upon checking you're not given clear direction. The food options are very limited. It's extremely difficult to get dinner reservations. I encountered several rude employees. For example, on June 8, 2021, I had dinner reservations at the French restaurant. The menu was written in French, the server was unwilling to explain the menu. She even walked off and sucked her teeth as if she was annoyed while my son was attempting to order. We complained and was given another server who wasn't much better. The food was cold and lacked flavor. Most of the food on this resort is flavorless and not fresh. The rooms and the hotel is a bit dated. I was underwhelmed by my experience at Iberostar. I have been to many resorts and by far this has been the worst experience in terms of food and customer service. Some of the staff members are unpleasant, unwelcoming, and outright rude. This a 3star hotel at best.

    Jun 09, 2021
  • 3.0 star tripadvisor rating
    4 star really?

    Let me start off by saying this hotel was not the worst I’ve ever stayed at but it definitely was not the best hotel that I’ve ever say that. This hotel is listed at four stars but I would think that it was a three star at best. The food lacks flavor which is surprising being that this is a Jamaican resort. I’ve never been to a Jamaican resort where the food was bland and the temperature of the food was cool to room Temperature even with being on a heater. Some of the food was stale like leftovers and the desserts were dry and lackluster plus the fruit was not ripe at all. There was a huge hole in the wall in the lobby ceiling. The staff often miscommunicated from the concierge to the front desk to the rest of the employees. The best food was at the food truck. After a certain time of day there’s cats walking around the pool. There was also cats walking around the steakhouse restaurant. We stayed at the smaller pool but there are no staff members to providing assistance or take drink orders. All of the staff were at the larger and if by the smaller pool you literally had to flag someone down and bring them over to you in order to get your drink order. The larger pool was barely cleaned even with coming out first thing in the am. I do not think I will ever stay at another Iberostar hotel again.

    Jun 08, 2021