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Hotel overview

Located right on the beach and surrounded by incredible nature the Riu Reggae is a new, all-inclusive Adults Only hotel in Montego Bay, Jamaica. Thanks to its idyllic surroundings and the wide array of services and amenities it has to offer including free Wi-Fi, infinity pools, a gym and spa it is the perfect place for a vacation with your partner or friends.

Please note: In-room mini bar and dispenser are temporarily not available due to safety protocols

Location

Jamaica
Sangster International Airport : 3 miles

Property information

Year Built: 2016
Floors: 3
Room: 454

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
 
Convention Policy - 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.0 2333 reviews
  • 5.0 star tripadvisor rating
    Excellent & Great

    I thoroughly enjoyed my stay at this resort. The service was good from all aspects of the resort. I enjoyed the food especially the home cuisine which was excellent. I highly recommend this resort and its neighboring locations for fun while in Montego Bay, Jamaica.

    Jun 13, 2021
  • 2.0 star tripadvisor rating
    Pass on this one!

    My friend and I arrived at RIU at the end of a long travel day and was greeted at the front checkin by a very annoyed employee! She acted as though she was having a really bad day and decided to take it out on us! She tells us the room with double beds we had reserved wasn’t available and we would have to settle for a king bed! Really? Not cool at all!! So I inform her that we are to get the room type we paid for and not be forced to share a bed! She keeps saying she can’t do anything about it. WellOK! I told her we would just stand there until she found the room we had booked!After a long wait and her on the phone with someone she finds our double room but it would be a few hours before it was ready! We left our luggage with the guys in the lobby who were all very nice and just hung out until the room was ready. Terrible check in experience!! I’ve stayed at other resorts in Jamaica and never had such rude treatment at the front desk. No excuse! The resort itself is small and lacking in entertainment. The food was just ok. We ate at all the restaurants that were available during our stay and none of them were fabulous. It was my friends first visit to Jamaica so I felt really bad that we had chosen this resort. We tried going to the other RIU that we supposedly had access to and that was a joke! They wouldn’t let us eat when we got there because no one had told us that access to that resort had definite restrictions. So we were stuck at our small rather boring resort. I wouldn’t recommend this resort to anyone. A real waste of time and money. The worse time I’ve ever had in Montego Bay. Glad when the trip was over!!

    Jun 09, 2021
  • 4.0 star tripadvisor rating
    Great Time

    Great time celebrating my wife birthday entertainment team great room great clean food great music great service great Covid rule perfect and in orede 1 thing need more top self liquor LoL. will come back to Rui Reggae

    Jun 09, 2021
  • 5.0 star tripadvisor rating
    My Vacation

    I enjoyed my stay and the customer service was amazing and also my room was amazing. Thank you so much. The food was the bomb. I enjoyed myself with some entertainment. The bar section was amazing. Dam.

    Jun 09, 2021
  • 3.0 star tripadvisor rating
    Lovely Beach

    I stayed at RIU Reggae and its a nice hotel the grounds are well kept and the beach is lovely and clean and there is entertainment on the beach daily and social distancing is a must and hand sanitizing is every where even in the rooms But the food is not too good and the burger is the worst I ever tasted But there is one waitress Oshin she was very helpful and she was serving a few tables but she always get us what we needed now the check in was slow but the staff was very polite and helpful The rooms are very clean but if you dont get a ocean front or view there is nothing to see I would recommend a ocean front if you are staying for a week or more This hotel is not on the strip in the town but it is not isolated you can walk out to a few places

    Jun 04, 2021