Wish you were here?
Hotel overview
Aulani, A Disney Resort & Spa is a family paradise with a touch of magic—where everyone can enjoy amazing adventures, both together and on their own.
Adults, teens and kids each have their own special places here. And there's plenty of family fun, too. Spend the day at the greatest pools in all of Hawai?i. Stroll down to the secluded cove for a day at the beach. Or do some exploring with guided excursions and activities. Then, enjoy an evening of incredible dining and spectacular entertainment.
You're invited to discover this unforgettable dream destination in Hawai?i—created by the people who know families best.
Location
Ko'OlinaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Aulauni is pretty cool but dont get the 3 bedroom villa during summer
We all know both Hawaii and Disney are expesive but the “Disney queue” system kinda bothered me on Hawaiin time if that makes any sense. Id give it a 4/5 if this was the only problem but we paid a fortune for a 3 bedrooom Villa and the air conditining was not sufficient in the “Primary” I tried to fall asleep in about 74-75 degrees and just couldnt so called engineering the 1st night. He explained that the 3 bedroom was not “ducted” properly. I said, look it Hawaii, I get it, can I get a fan ? No sir, we dont have any. “So the hotel has no solution to our Master Suite being 74 degrees while set at 68 and all other bedrooms properly ?”. “No, we apologize”. I Uber’d to Target to the next day and bought a high speed for $59.9 but really Disney ? We have large family and asides the AC, the space worked great for us, but how could possible return after that? The 2 main reataurants are tasty but small and expensive portions luke the cruises and Deluxe Orlando and Cali hotels. Food overall was 4/5. Hotel 4/5. Room and Cust Service pertaining to 2/5.
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So Much to Do!
We booked a pool-view, one-bedroom suite that slept 5. The room was beautiful and spotless! Disney never disappoints in this area! The resort offered a plethora of activities, including incredible pools, beach rentals, and a lazy river. I just thought the price, as compared to other Disney Resorts and Hawaiian resorts, was way overpriced! This was. A girls' trip (my daughters, one of their friends, and one of mine). The resort provides a flower clip for your hair. There were three clips in the room, and I asked for two more, which weren't provided. For the price we paid, we should have had leis and flowers for the 5 of us!
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First class accommodations and a beautiful view. We loved everything from the restaurants to the secluded beach.
We had a wonderful trip to the Aulani. The accommodations were first class. We loved sitting on the beach and swimming in the ocean. The pool, lazy river and slides were a lot of fun. We appreciated the private adult pool and hot tub with a gorgeous view. All the restaurants were delicious. We ate at almost everyone. I think the most fun was sitting on the beach, ordering lunch and eating there. We had no problems finding seats at the beach or at the pool. When you ask questions, everyone w as very accommodating. Our plane didn’t leave until the evening so they invited us to stay in their lounge until our shuttle got there. And did I mention the spa? It was out of this world. So beautiful with different hot tubs and saunas and Iloved my facial. It was truly a dream of vacation.
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Awful Experience
We wanted to love this trip since it was our first to Hawaii and what better way to experience it than with Disney. We love the parks and expected the Hawaii resort to be every bit as magical. We were wrong. Our first issue was when we tried to book an excursion through the Aulani app. My daughter wanted to take the "Pua's 'Ahiu Wild Boar Offroad Expedition" which we successfully booked through the app... or so we thought. 20 minutes after receiving the "confirmation" email from Disney, we received a call from someone at Aulani stating that a mistake had been made and the experience was fully booked. She then suggested a similar ATV experience which we agreed to, though with slightly less enthusiasm than the one we originally wanted. Despite Disney and Aulani having the age of my daughter on file, we go⁹⁹t to the end of a long series of disclosures only to be told that, at age 16, she was too young to participate. The Aulani rep was apologetic but unable to offer anything else similar. We also attempted to reserve a spot for the Luau well before our arrival. No luck. Booked out "months in advance" as we were told. Upon our arrival, we set out to get some seats by the pool for the day. Despite being at the pool at 7:30am, there was not a seat to be had as they were all "claimed" by phantom guests who apparently dropped towels on the back to reserve the seats. Disney purports to have a policy on this whereby they will remove the towel after an hour of vacancy, but this was never enforced. I can only guess that the towels were set out the day before as we saw a lot of towels, but very few guests in the seats. Overall, the property is beautiful but poorly run. This is not the Disney you're used to. Staff was not particularly friendly. Several times we heard employees complaining to one another in passing (work schedule, guest interactions, etc.). We were also surprised by how dirty the pool areas were (we even saw a dirty swim diaper tossed to the side of a walkway next to one of the pools). While I know there is little that can be done to prevent guests from doing these things, in the Florida Disney resorts, trash would not be allowed to pile up on walkways. Perhaps with some changes in leadership, Aulani will live up to the Disney brand,. Unfortunately, as it stands now, it does not.
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Aulani Resort-Underwater Explorer Program
Our family just returned from a week stay at Aulani, while our family enjoyed the waterslides and the lazy river and spending time on the beach as well as the meals there. Our children greatly enjoyed the underwater explorers program that they offered at the rainbow reef Lagoon. This was a discovery Scuba class that was run by Dive Instructor Nicholas, as well as dive master Troy. The instructions were very well detailed and underwater experience and training was excellent.