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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policies: Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee:There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out).
Facility Fee Inclusions:
-WiFi high speed access through the hotel´s guest rooms and public areas for up to four devices per room.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pm
-Beach chair and umbrella service on the beach
Inclusions are subject to change at any time without prior notification.
Ratings & reviews
TripAdvisor traveler rating451 reviews
I DO NOT RECOMMEND STAYING HERE. IT FELT LIKE SUCH A CHAIN HOTEL. NO DETAIL AND ATTENTION FOR A GREAT GUEST EXPERIENCE.
The worst experience ive had at a riu. Horrible front desk service and management. Would never stay at a riu again and will recommend all my family, friends and extended network not to stay at a riu ESPECIALLY the one in miamia beach. The manager "Ashley" and supervisor "Sebatian" should not be working in hospitality because they dont have an ounce of hospitality in them. I asked to speak to Ashley and she left me waiting over an hour an a half. They would tell me she was on her way several times and she never came. The supervisor Sebatian they eventually came instead of Ashley was super rude and mechanical. No ounce of humanity or compassion to a problem I was having. I was celebrating my anniversary with my wife and they turned it into such a horrible experience. Also. it was not clean at all. The chairs in the beach area are dirty and full of holes. We got to the pool area early morning and the was faeces (poop) next to the pool area. We were there for 3 hours and it was never cleaned. The separation from pool to the beach is a fence that is falling down with an open falling door that is never closed which didn't really make us comfortable enough to leave our belongings unattended in fear that someone could easily come in from the public walkway and steal our property. AGAIN, I DO NOT RECOMMEND STAYING HERE. IT FELT LIKE SUCH A CHAIN HOTEL. NO DETAIL AND ATTENTION FOR A GREAT GUEST EXPERIENCE.
Riu Plaza Miami Beach
We took a long overdue girls trip but didn't want to spend a lot of money. The Riu in Miami Beach was perfect! Inexpensive but absolutely beautiful and in a great location. The staff was very accommodating, polite and very helpful. The breakfast buffet was amazing!
Not worth it
Could be better. The poll was very tiny, and no activities (like zumba .etc) Also FORGET ABOUT NIGHT SHOWS, karaoke, at all !! On the beach they have a limit having an umbrellas!, ! We want to stay longer for couple hours (for an extra pay of course!) they were not friendly . So, for us no way go back in that hotel again.
I enjoyed this place which is clean and the service is outstanding! The location is great with a private beach where you could enjoy the morning walks and sunset. The breakfast buffet is so delicious and diverse. Everyone is courteous and polite
Super 8 on steroids... kind of...
This has been one of the worst places we have ever stayed at. We have stayed at the Savoy, the Balfour, (our favorite) And several others in Miami. As we have been to the RIU in Aruba, We thought it would be just as spectacular...WRONG. While my wife and I were in our room, my wife hears sizzling. we look at the wall by the bathroom to see the thermostat catch on fire. Black smoke is bellowing out of the wall. I own a construction company and immediately snatched it off the wall and disconnect the wires. Now we have no air conditioning and the whole room smells like burning plastic. We packed our bags, call for maintenance and left for the lobby. The desk guy was questioning why we left our room until I showed him a picture of the burnt thermostat. The maintenance man could speak no English so he left as we were packing. We did get another room with no issues. We however were never told that they were sorry for the problem, never offered a discount or any kind of gratuities for our troubles. We were charged a service fee upon checkout. This place has no privacy on the balconies. The separating wall is 3 1/2 feet tall between balconies. I could step right over it and walk into the next room if I wanted. Not a safe feel. The handrails on our balcony had grey caulk and rusted brackets. Very loose. Not safe. The pool was very small. the live music was geared to the Latino crowd only. The free breakfast was good with lots of choices. Too bad that the place is over run with black birds sitting on the back of your chair waiting for your food. They would steal the sugar packets right from the tables. The beach was fair with a small spot between breaker walls to get into the water. The best part was that the TV in our room played all the other RIU hotels that were beautiful, but not Miami's. DON"T waist your $280.00 a night. Go to the Balfour. It is amazing.