Wish you were here?
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Daily housekeeping services are not available at this property and there is a nominal fee for towel exchanges. Please consult hotel upon arrival.
Ratings & reviews
TripAdvisor traveler rating8199 reviews
Fun family trip
Great resort! Spacious villas. Amazing amenities with the pools, lazy river, golf, activities. Variety of options for food and beverage. Felt very safe and it was very clean. Appropriate use of masks.
Arrived on Jan 1, 2021. Check in was quick. Unit was immaculate. All staff and service members so friendly. Pools areas were clean. chairs were being wiped down continuously throughout the day. Hand sanitizer could be found everywhere.
I tried to be content, I really did
It gets one star for being a large, overall lovely resort, and a 2nd for very pleasant staff with quick response time to reported problems. But good heavens, I’ve never had so many gross problems in one stay in my life. We are here now, in East Viilage,we’ve slept 3 of 14 nights. We would leave if we had somewhere to go. Night one: master toilet wouldn’t flush on first try, late at night. Plumber had to come fix a problem in the upper tank. Next morning, my teen son woke smelling of old urine that wasn’t his. Pulled back sheets ... mattress was urine-soaked. 2nd morning, tried to use toaster and it doesn’t work, won’t stay down or thus turn on. Cut my hand on weird sticker-paint peeling off the cupboard. This evening: went to do first load of laundry and the washer has long hair clump hanging out the front, and the rubber casing all around the drum is absolutely caked in slimy laundry goo, like paper, lint, trash, hair, etc. I cannot fathom how many years of non-cleaning it would ever take my home machine to be this gross, I dont even know where to begin. Last night we went to use the hot tub near our building, and there was a raucous group who had clearly been there hours, with multiple full size liquor bottles, beer bottles, a cooler, a speaker blaring music, and lots of weed. To each their own, I love a good party too - but not a plugging up a small family resort hot tub for hours with prohibited items. Clearly there is zero security/oversight there. When the timeshare guy called to ask if I’d like to attend a buying seminar, I laughed so hard I snorted. When I explained the above list, he just kept apologizing and then hung up. I guess at least I know they won’t call again. I dont know if the whole resort is this awful, or they just put me in an old abandoned building and other parts are better maintained, or what, but this is the worst exchange I’ve ever had in 20 years of timeshare ownership.
clean and safe stay during a pandemic
Orange Lake had a check in system that was started on line and when it was your turn you were called into the check in area to reduce exposure to people. Our accommodations were spacious including a large master suite with jetted tub, two full size beds in the other bedroom, seating for 7-8 in the living area, and a large dining table. We were meeting extended family so I called ahead and was able to arrange our two units next to each other. We cooked several meals in our unit and were easily able to seat 8 around our table. We also played several games and had plenty of room for all of us to be comfortable. The resort had multiple pools, jacuzzies, 4 mini golf courses, 2- par 3 course, 2 full golf courses, climbing wall, multiple restaurants, shops and a shuttle to get you around the resort.
Massive Resort with all Amenities
Hotel & Intro I stayed at the Holiday Inn Club Vacation at Orange Lake Resort in (Orlando) Kissimmee, Florida for leisure trip with my family from December 31, 2020 to January 7, 2021 (7 nights). I travel often and rely on reviews to help me choose a hotel as well as enhance my stay. Overall Resort & Pools This resort is massive with 4 villages on 1,450 acres with multiple pools, hot tubs, lazy river, golf course, and restaurants. Due to the size, you can drive your car around to the different areas or they offer a shuttle service that runs about every 20 minutes or so. I did both. My building was located in the East Village and I was able to walk to the River Island Village (18-minute walk). I would highly recommend this building as it has a pool very close with a hot tub. River Island has the lazy river, mini golf and Restaurants. All the pools and lazy river are heated. After walking around the complex, I noticed not every building has a pool so you may need to drive to your nearest pool but you can go to any pool in the resort. Negative about the Lazy River is the that you have to rent their tube for $9 a day, per person and you are not permitted to bring your own tube to use. However, you are permitted in the lazy river without a tube. Odd that they require the use of only their tubes at a $, when using your own tube during this pandemic seems safer to me. Overall, the resort was very clean and in compliance with face masks and social distancing. We always brought our own alcohol spray to clean the pool chairs and anything else. Room, Shower, Bed, Balcony We stayed in a two (2) bedroom villa in the East Village on the 6th floor overlooking the 18th hole of the golf course and lots of trees. This room was handicap assessable. The room had every amenity we needed such as a large Kitchen with appliances, dishes, serving/cooking ware, and they provided all the supplies such as dish soap, dishwasher tabs, sponge, etc. The dinning room table was huge with seating for 8. It had 2 sofas and one was a sleeper. They were both firm and comfortable. The living area had a small TV. The best part was the door that led to the screened in balcony that overlooked the golf course and a small lake. It contained a table and 4 chairs to take advantage of coffee in the morning and eating outside. Also, a nice place to relax at the end of the day with a cool beverage. The bedrooms were large and the main bedroom had a very large on-suite bathroom with a jacuzzi tub and shower. The water pressure was adequate. The sink had plenty of counterspace for toiletries. The first bedroom had a king size bed was very comfortable but the pillows were a little too soft. It had a sitting chair and a desk if you needed to work. The second bedroom had 2 smaller beds and they were also comfortable. Each bedroom had its own TV. If you are like most travels and utilize food service delivery, pick it up at the Reception / Check-in area as the resort is so big, the uber eats drivers could not find the village to leave at the door. This was a huge inconvenience for us as if your Uber Eats order is canceled, you do not get a refund.