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Hotel overview

The Adults only Secrets St. James Montego Bay presents guests with a peaceful, relaxing oceanfront setting surrounded by the crystal clear waters of the Caribbean. The resort’s classic décor and echo the sophistication of the island's British colonial era with sumptuous suites and the ultimate in amenities with the Unlimited-Luxury® of gourmet restaurants, bars and lounges, and the paradise of Secrets Spa by Pevonia®. For those wishing to turn up the excitement, there’s the Secret’s Wild Orchid Montego Bay Resort right next door with its welcoming Jamaican vibe.

UNIQUE SELLING POINTS

• AAA Four Diamond award-winning resort since 2011

• Just 15 minutes from Montego Bay International Airport

• Exclusively situated on Montego Bay’s breathtaking peninsula, surrounded by the Caribbean Sea

• Luxurious all-suite resort with a British Colonial design featuring stunning ocean and ocean front views

• Romantically inclined, reserved, yet relaxing atmosphere

• Free-flow access for guests to Secrets Wild Orchid’s facilities next-door

• Butler service is available for all room categories*

• Promenade between both resorts featuring shops, restaurants, piano bar, theatre, game lounge and more

• Authentic Jamaican jerk chicken & beef patty carts at the beach and pool daily

• Boasts a 300-yard dedicated beach area with calm water that’s perfect for swimming, snorkeling and water sports

• Guests have access to the resort’s private catamaran (additional costs may apply)

• Recently enhanced spa featuring unique spa cabins, a hydrotherapy area*, a yoga garden and more

• One of two Secrets Resorts & Spas in Montego Bay

• Features 3 Wedding Gazebos, 2 of which are on the piers overlooking pristine waters

• Boasts a state-of-the-art convention center, approximately 10,000 sq. ft.

• Located within close proximity of 5 major championship golf courses, 3 of which are world-renowned

• Situated near Montego Bay’s famous “Hip Strip” and other local points of interest

• Free Wi-Fi

*Temporarily unavailable

Location

Montego Bay
Sangster International Airport (MBJ) : 6 miles

Property information

Total rooms: 350

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.5 8196 reviews
  • 4.0 star tripadvisor rating
    Post Covid Stress Relief

    This was our return trip to Secrets St. James last visiting in December 2019. We all think the food was much better this time than in 2019. Give it a B+/A- overall. There were a few things missing from the Preferred area due to Covid (afternoon appetizers etc.) but were willing to overlook these small things because they are still operating at only 60%. We cannot say enough about how friendly and accommodating the staff is. Everyone wants to be helpful and they are all so kind. The rooms with a view of the ocean are wonderful. They could probably start doing some updates in the rooms, scratched floors etc. but we spend very little time in the room. The beach area is fabulous, lots of loungers under thatched roofs sitting in front of a very soft sandy beach with a swim area that seems to remain pretty calm. Nadine our beach waitress is the absolute best at keeping you well supplied with the daily beverage. She was awesome! Overall another wonderful week spent relaxing and taking in the sun and sand in Montego Bay! We are already planning our return trip next January.

    Jun 14, 2021
  • 2.0 star tripadvisor rating
    Off to a lousy start

    I am writing this review from the lobby at 4:00pm. Even though check-in is 3:00pm, we are still waiting for our room. I’ve already endured a sales pitch to take time away from my vacation to buy in to a vacation club. They’ve mixed up our room occupants as well. I hope things improve, or else it will be a long week.

    Jun 12, 2021
  • 4.0 star tripadvisor rating
    The secrets of Secrets...an honest review

    I will preface this full review by saying this was our first all inclusive resort we've been to, so I have nothing to compare it to but a cruise, which is basically an all inclusive on water. We booked through Apple Vacations and had good luck. I have no negative things to say about that program and their communication. I will note I was glad to book through a company that included transportation....you do not want to be stuck at the Jamaican airport trying to figure out transportation. So make sure that's taken care of before you arrive. The rooms.... The room itself was great. It was relatively clean (the tub wasn't, so I didn't use it) and the rooms were very spacious. The bed was the most comfortable and the room darkening drapes were fabulous, we slept so good every night. The "full mini bar" was them delivering bottled drinks and beer to your room, and they only did this once while we were there, but you can request more. However, you will wait for an eternity or you may not even get them at all. The food and drink.... Without going into a long detailed story, I'm pretty sure the liquor is watered down here. There are plenty of beverages, but I only saw ONE top self bottle of liquor at the entire resort, so don't be fooled by them saying there is top shelf...well I mean there is, but only one bottle, ha! The food was quite delicious and plentiful. I recommend the Jamaican patties at the Burger stand, they were my favorite. The problem with the restaurants is that the ENTIRE three properties (Breathless, St. James and Wild Orchid) are all trying to eat at the same time. Oh, and you can't make reservations, unless you are preferred. So go right when they open. The service.... SO SPOTY. We waited 2.5 hours for room service one night, and we chose room service because the restaurants were so backed up and it was getting late and we were scared we weren't going to get to eat. The room service food is trash compared to at the restaurant. But it was 11pm and beggars cannot be choosers. They will not give you any instructions or explain anything. You have to ask questions and ask them thoroughly. I'm not sure they even know what they are doing most of the time...and yet, they always seem to be on the phone. Not sure if that's to avoid the customer or not, but that's what it felt like. There were very few friendly people, but Clyd at the breakfast buffet was our favorite person. He was so cheerful and kind. The recreation and beaches...... The beach was clean and beautiful. Snag a chair early in the day and don't give it up, that's my advice. You can do some of the activities for free, like kayaking, but the snorkel on the reef was well worth the money. They have free activities going on throughout the day, so you can take advantage of other things to do. Tips... They will try to sell you weed, so just know that in advance. If you are not preferred, you basically have some limitations, but, if you get lucky and can sneak over to the rooftop bar/restaurant at Breathless, the view is amazing! Some of the employees are easy going and don't care whether you are preferred or not. Make sure to read all the fine print and have all your paperwork for traveling (all the covid stuff). If you see a deal where they want to offer you all these "free" things....when you get there they will tell you everything is booked. It was a joke. Overall... If you've never been to Jamaica, and you want to sit on a beach or at a pool, relax with no kids around, have some entertainment in a safe environment, I think this is good. You have to remember you are on island time, and covid is still impacting resorts and travel, so you have to be chill.

    Jun 11, 2021
  • 5.0 star tripadvisor rating
    Great Place to stay

    I truly enjoy this resort the best staff!! Shout out to Nordia from the front desk and Kenroy the waiter from the Italian restaurant! I am all the way in Montego Bay but it’s feeling like I’m home in NY. They make you feel like family here

    Jun 11, 2021
  • 2.0 star tripadvisor rating
    Run

    Check in was at 3:00, room was not ready until 4:30. I was made to stand outside with my luggage for an hour and a half while I waited for the “room to be sanitized”. Once I got to my room, the bed was not made, there was no tablet in the room to order room service, mini fridge was empty. Finally got a few water bottles and the tablet 5 hours later after 3 calls to the front desk. Never got my mini fridge filled the duration of my trip. Room service options are very limited and you have a 50/50 chance of ever getting anything you order. Good luck eating at the restaurants - I waited anywhere from an hour and a half to 3 hours to eat. The food is not great. Thank god for the jerk chicken cart that’s how I survived all week. Will never go back.

    Jun 10, 2021