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Hotel overview

Where romance and relaxation greet every Jamaican dawn, this picturesque, all-suite resort offers the ideal setting for honeymoons and romantic tropical getaways. Here British-colonial decor and modern amenities grace each inspired guest suite, while freshwater swimming pools, pampering spa services, an enjoyable selection of sensational restaurants and bars, a pristine oceanfront location and all-inclusive access to the services and amenities at the adjoining Grand Palladium Jamaica Resort & Spa, appeal to adults hoping to get away from it all.

Location

Montego Bay-Beach
Kingston, Jamaica (KIN)
Montego Bay, Jamaica - Sangster (MBJ) : 30 miles

Property information

Year Built: 2008
Last Renovation: 2015
Floors: 3
Total rooms: 444

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places •Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 11439 reviews
  • 2.0 star tripadvisor rating
    okay but i would go elsewhere next time

    I chose this because it was kid-friendly and all inclusive. Our room was lackluster, but clean and the ocean view was beautiful to awake to each day. Unfortunately the tourrismo company located on the premises scheduled my friends, our children and I for a snorkeling cruise that never happened, and the amount I lost because of their lack of organization was $255 US (cost for myself and my 2 children). My friends have not been refunded either. This is despite calls we made to the company's and hotel's management that explained that an announcement to make this a "booze cruise" instead of snorkeling excursion was not announced until the boat had pulled off and we were already in the ocean. My children, and other kids present on the cruise then watched intoxicated adults do adult things for hours. When we returned and attempted to get this rectified, we were told the staff told their management that we had been informed prior to the boat sailing. Needless to say that is untrue, and nothing could be worked out to compensate for that experience. So don't use the tourissmo tour company, or at least be sure to ask a lot of clarifying questions. The spa was the best part of the hotel. We caught a pricing special for that.

    Apr 15, 2021
  • 4.0 star tripadvisor rating
    Good!

    Many choices of restaurants, clean, free covid test, family friendly. It took a while to check in, front desk receptionist can be little more helpful and faster. Did not get the ocean view room that we booked for. They changed to a somewhat better room afterwards.

    Apr 15, 2021
  • 5.0 star tripadvisor rating
    Shamarie’s Yoga Session

    This morning we had the pleasure of doing a yoga session with Shamarie. He is very professional and knowledgeable in the art of yoga. His voice was as soothing as the waves crashing amongst the rocks. I Will definitely be participating in the surf board yoga.

    Apr 15, 2021
  • 5.0 star tripadvisor rating
    Best Resort for families!

    We had the absolute best time. We traveled to Jamaica for my brother’s 30th birthday with our 3 year old daughter and was worried how the trip would go because of COVID and the overall party group but this resort made our stay so perfect. It had the perfect areas for families and adults and all Covid protocols in place. We felt safe while having the time of our lives.

    Apr 15, 2021
  • 5.0 star tripadvisor rating
    Wonderful!

    Everything was beautiful..... the icing on the cake was the kids club. My daughter loved it so much and those girl (Tashea & Tessi) did an amazing job. Kudos girls and thank you for taking good care of my baby🥰. Amazing food and entertainment......LOVED IT! Can't wait to visit again.

    Apr 14, 2021