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Hotel overview
resort is ideally located just 25 minutes from Los Cabos International Airport.
Location
San José del CaboProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students
or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3739 reviews
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Apr 16, 2021Review of all aspects of this hotel
My husband and two daughters (ages 7 & 10) recently stayed at this hotel and were very pleased with the staff and various activities and amenities. Pools: We spent all of our time at the main pool which has a swim up bar. They have an entertainment team that did just that! Lalo, Jose, Alan, Oscar &Ezequiel were FUN! They had various games from Black Jack to musical chairs (shallow end of the pool) to kicking a football into the water. Ivet and Jazmin (also works at Kids Explorers) do an amazing job as well at making the kids feel welcome and special. Albert & Helios from UVC were our Concierge and helped us with anything we needed! Albert even ran to the store for us to get floaties for our daughter. They constantly checked in on us to be sure we were having a good time! Luis & Elsa was our waiter/waitress at the pool. After the second day, they knew we loved afternoon icecream. Every day after that, they would find coconut icecream (our favorite) and bring it to us (it's a special icecream so you'll need to ask). Ceasar at the swim up bar is quick! He moves fast and remembered our orders! I also had a pedicure at the spa. It was relaxing as they give you a warm lavender wrap for your shoulders and have a cold mint (unsweetened tea) that soothes your digestive system. My husband and I also had massages by Lupital and Beatriz. Both provide great deep tissue massages! Beatriz is part of my top 3 deep tissue massages in my life! The spa amenities (only available if you have a massage or a body treatment) are also nice - hot tub, sauna (dry & steam) and showers. The only staff member that did disappoint me was at the front desk. On several occasions during our stay when I inquired about various things, his default answer was always "No, I'm sorry" - they were not abnormal requests and when another coworker walked over they were able to get the same things resolved. I'm assuming this individual was misinformed on every occurrence that came up during our stay. Otherwise, the resort is smaller than most which is also nice to keep track of your family. The kids club is geared more towards children 7 and under and not 12 and under as suggested. The food is fine. We didn't get sick, the staff is great, the service is inconsistent. Sometimes it's quick and other times you are waiting for 45 minutes for your food. The selection could be more broad and you'll often eat similar foods in the various restaurants, just in a different sauce with a different side. We are preferred members, however the bar closes at 5pm and we didn't make it over in time. The chairs are much more comfortable than the non preferred side on the beach. I felt safe during COVID, Dreams does an excellent job at keeping things sanitized!
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Apr 15, 2021
Jamie La Fuente
Juan “Carlos” Ramirez and Luis rendon at the pool Bar at 10/10 the best! We came with a huge group for a wedding and we never went without a drink a minute we were there. They are seriously the best!!!
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Apr 15, 2021
One of our favorite bartenders
“Preferred beach club” our bartender Humberto Gil he is amazing! He was always there when we needed something but also went out of his way to do everything for us! Could not have asked for a better experience.
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Apr 15, 2021
Dreams Spa
My 8 year old daughter and I were very pleased with the service. We enjoyed a relaxing manicure and pedi experience. The girls were very sweet, professional and did great work. Very satisfied with the service.
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Apr 15, 2021
Absolutely LOVED our stay at Dreams, Los Cabos!
Dreams Los Cabos was above and beyond all of our expectations!! We absolutely LOVED our time there and can’t wait to go back! The facility was wonderful, but the staff there are what will have you spoiled and ready to come back next trip!!! The team at the Barefoot Bar were absolutely top notch and we wish they could work for us!!! Much love to and gratitude to Gil, Moises, Juan, also Jonathan and Papi at the interior bars, for making our vacation the best ever!!!