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Hotel overview

Located just minutes from the heart of the hotel zone, AAA Four Diamond Iberostar Selection Cancun - All Inclusive is a stunning architectural gem.  Featuring an onsite 18-hole championship golf course, a soothing spa, ten pools, including an infinity pool with swim-up bar and a supervised kid's club - complete with splash park - Iberostar Selection Cancun - All Inclusive offers the ideal setting for every member of the family. Spacious accommodations and an excellent selection of dining options, plus the only convention center in Cancun with ocean views, help ensure your Iberostar Selection Cancun - All Inclusive vacation exceeds every expectation.

Cancún Convention Center
State-of-the-art facilities with renovated installations, meetings rooms of different sizes equipped with top technology.

Location

Cancun - Beach
Cancun International Airport (CUN) : 9 miles

Property information

Accessible rooms: 5
Floors: 3
Total rooms: 426

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, the resort will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

 - All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.

SPRING BREAK POLICY- Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.

- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

- Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.

- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 6656 reviews
  • 4.0 star tripadvisor rating
    “Lovely Stay”

    My sister and I stayed at iberostar selection for 4 nights in one of their fabulous swim out villas. From the lobby, it’s a short walk or golf cart ride to the villas. We love that it’s well appointed, clean, and ocean front. The hotel grounds are beautiful, especially the pool area and the restaurants. Equally impressive is the service we received from the staff. Despite COVID and its restrictions, they managed to make our stay enjoyable. We were fortunate to be able to eat at both the hibachi and la parillada restaurants, and both we highly recommend. The hibachi was very entertaining and the picanha and ribeye from the steakhouse were delicious, and both restaurants were facing the ocean so you’ll get great food and ambiance. The entertainment in the resort was impressive as well, catering to all ages. One night there’s a magic show for the kids and kids at heart, Monday was Mexican folklore, Wednesday was the rock concert, etc. there’s also nightly performers at the pool bar, as well as dance lessons you can partake in. They were all energetic and entertaining. In terms of areas for improvement, the concierge staff should be less pushy with getting the guests to attend their timeshare presentation. It seems that in order to secure a dinner reservation at their a la carte restaurants and get your resort credit (coupons), you’ll have to listen to their sales pitch first. We found this very tacky. Also, of note, since the a la carte restaurants are not open everyday, it’s difficult to get a reservation, especially because the guests from the coral level are allowed in and with COVID, the capacity of the restaurants are reduced. We suggest just showing up and asking the host if there’s any availability or cancellations because you might get lucky like us. For those who are arriving during the colder months, we would like to warn you that the pools are not heated, even the pool in our villa, which was a bit disappointing.There’s a couple of jacuzzis on the main pool but they were not warm enough for us, good thing we brought wet suits lol. The swim up bar is still closed due to COVID but the staff is always available to get you a drink, even in the villas. The main buffet is only available for breakfast and lunch, would be nice if they open for dinner as well. The spa prices we found too expensive so we didn’t avail. These were just minor issues and didn’t really spoil our stay. We love the fact that the resort was only a short cab or bus ride to the airport and areas of interest, they have a tour company in the property which we used to book coco bongo tickets, and the 5 star rating is apparent in every aspect of the resort from the service, to the rooms, to the facilities, restaurants, entertainment,etc. we thoroughly enjoyed our stay and will not hesitate to recommend staying at this beautiful resort to our friends and family.

    Jan 21, 2021
  • 5.0 star tripadvisor rating
    Great trip

    Irving is great. So personable and a good time! He’s not very good a Jenga though! A manger should step in! Just kidding! Best energy! 10 out of the 10, best time! Request Irving if you stay here! He’s so much fun and a great time. Please enjoy yourselves !❤️♥️😂

    Jan 21, 2021
  • 5.0 star tripadvisor rating
    Family holiday

    We were so completely impressed with every aspect of our resort. Every staff member wore masks and gave hand sanitizer before entering all restaurants. Menus were all remote. Everyone was so friendly and warm and so accessible. Gorgeous resort!! Easy access to everything!

    Jan 17, 2021
  • 4.0 star tripadvisor rating
    Birthday/engagement trip

    Resort was very clean and staff was friendly. Due to covid I know there was probably some staffing issues because of it which is understandable but we enjoyed our time, definitely come back to iberostar

    Jan 14, 2021
  • 5.0 star tripadvisor rating
    Super nice staff

    I was worried about going solo on this trip but the staff made me feel so welcome I was never lonely. Eduardo, Irving, Lourdes, Antonio and many others all made my trip so special. I also enjoyed the entertainment. The performers are all so talented and nice. I would especially like to thank Beto and Gemenia for making me feel like part of the family. The property and beach also are the best. Highly recommended after this great experience.

    Jan 13, 2021