TripAdvisor traveler ratingbased on 1505 reviews
The Birthplace of Jazz, warm Southern hospitality and culinary masterpieces await you in the Big Easy. The Holiday Inn® New Orleans Downtown Superdome hotel's outstanding location and amenities promise to make your New Orleans vacation a dream come true.
Great hotel in a Great location, newly renovated. Located on Streetcar Line and steps from everything to SEE and Do in NOLA.
LocationDowntown near the Superdome
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating1505 reviews
Great hotel hosted us for 50th bday
Great service by the hotel staff, rooms were clean, we blocked 15 rooms and we were all on the same floor side by side. We definitely enjoyed our stay and had no complaints. Everything we had requested ahead of time was done flawlessly. Walking distance to Bourbon street, streetcars etc. Highly recommend.
Not quite hitting the mark
I stayed here last weekend and was given great service by all. They were inundated with cranky 20 somethings who all wanted to get to some formal dance. My room was on the top floor, yet one wall smelled of mold. Curious. It was nice to have a small balcony to air it out and to get a better view of the city. The toilet fit under the counter ledge which made it impossible to fully extend the lid. Again nothing horrible but curious nonetheless. The big disadvantage is the location. Superb for Tulane visitors, it is at least a mile from the French Quarter. There is no hotel shuttle service so factor Uber or taxi into your hotel price. Easily $50 if you go out and want to return to your room to freshen up before dinner. There is nothing nearby to walk to at night so it was disappointing. A suggestion to the hotel is to have a van that leaves every half hour to the same dropoff/pickup point first come first served. That would make all the difference.
Nice hotel, good location
We stayed at this hotel for 4 nights. The room was spacious with a Keurig, fridge and microwave. We only once at the hotel, a lunchtime buffet but the food was good. The gym is the usual size of a hotel gym, not massive but enough equipment in there for a workout. The pool area is on the 8th floor (near the gym) and is lovely. I liked the location, it was about a 10 minute walk to Bourbon Street, so close but far enough away from the chaos!
I cannot speak to the experiences of others', but our 3 night stay here was excellent. Staff and bellmen were superb. The concierge Craig was very helpful. The Streetcar restaurant and Clarinet lounge served good food and drinks at reasonable prices. The 8th floor pool is awesome, with a tremendous space and views, and heated pool. But please turn the jazz music down. It is too loud! The fitness centre is very nice, too. The room I had was large and very well appointed, with fridge and microwave. The t.v. is substandard, however. Best of all, this hotel is a 22 minute walk to the French Quarter; meaning close enough to walk, but far enough to avoid the chaos of that area. The street car to the French Quarter passes right by the hotel, also. There are good local restaurants like Piscobar, Breads on Oak (Carondelet), Two Chicks, and the Troubador. But it is very hard to find good coffee nearby. The exception is the Pythian food market, right next door, which offers espresso and 9-10 other artisanal food court offerings, but has limited hours. Look, the area towards the Superdome is sketchy and a bit of a homeless encampment, but is still very safe. Don't be deterred. In warmer weather, this place would be even better, with that beautiful pool. We will be back.
Amazing Staff Beautiful Hotel
I like to start off by acknowledging great customer service from Velma and Jason I called and had questions and Velma was so very helpful and polite her kindness was greatly appreciated then when I got to the hotel to check in Jason was outstanding he was very welcoming friendly and polite I love when you can feel you are welcomed as a guest and both Velma and Jason are Amazing! The hotel is Beautiful my room was nice n comfortable with a balcony That bed was super comfortable I slept so good I truly didn’t want to leave and it’s in walking distance to canal n bourbon st I can’t wait to go back this hotel will be my only choice period!