TripAdvisor traveler ratingbased on 5696 reviews
LocationCabo San Lucas-Beach
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating5696 reviews
Grounds are great .... But
Just returned from 8 days at Pacfica. Overall it is a nice resort except that there were many things that were a bit annoying. Here is a list: it is 99% inclusive but you still must sign every purchase including drinks, the lighting in our one bedroom suite was dismal, no easy to read electrical outlets near bed, it rained on Tues night and water came right through the door, they removed the all cushions on our patio due to being wet but never returned them so the patio was unusable for 4 days, the VIP room was disappointing for sure, there was no food put out and although liquor was available there were no glasses or ice so you had to wait much longer the you would think to be served. Was definitely not worth the extra money. They also try to sell you ownership which is a form of timeshare and that is a whole other story, we also had to ask for wash cloths,
This is a beautiful and peaceful resort. I came here for my 50th bday and stayed 5 nights. Very clean, the staff was very helpful and courteous, and the food was excellent. The activities team (Hugo and Gabriel) were great and the pool wait staff (Alejandro, Karla, Alan, and Gonzalo) were very attentive and polite. If you get a chance get a butler suite. Stephano Spinelli, our butler, was amazing! I’ve been to a half dozen different resorts in Mexico and his service is unparalleled in my experience. He personally helped my wife make my 50th a trip I’ll never forget!
The service was excellent! Very good about the COVID precautions. Rodrigo was very good about staying on top of everything and making sure that we were taken care of during our time by the pool! The rooms were very clean.
Had so much fun with Gabriel and Hugo at Pacifica aerobics class everyday! Rodrigo is the best waiter who took care of us all week!. Fernanda was awesome with all of our spa and restaurant reservations! She was amazing!
Excellent. Hugo and Gabriel were fun and physically challenging. Great workout. Pacifica poolside service by Rodrigo is phenomenal. We feel like queens. Fernanda met our every need. She’s elegant and kind; we never wanted for anything. Fernando made sure our experience was complete