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Hotel overview
Get exclusive perks during your getaway at Barcelo Bavaro Palace. Travel now through December 22, 2022 and receive:
• Additional $200 in resort coupons per room
Valid in Family Junior Suite Premium Level, Jr. Suite Ocean Front Premium Level, Suite Ocean Front Premium Level, Panoramic Suite Ocean Front Premium Level, Master Suite Ocean Front Premium Level, Presidential Suite Ocean Front Premium Level room categories.
Terms, conditions, and restrictions apply to resort coupons and vary by resort.
The Barceló Bávaro Palace is one of the best hotels in Punta Cana, designed for those who love endless sunshine, the sound of the Caribbean breeze wafting through the palm trees, and the stunning coral reef and crystal-clear waters. Located along one of the
10 best beaches in the world, according to National Geographic and TripAdvisor.
Rest and relaxation are guaranteed in this paradise in our B-rooms with views; they offer state-of-the-art technology and absolute comfort.
The wide range of options on offer at one of the best all-inclusive hotels in the Dominican Republic allows our guests not only to enjoy themselves, but also to enjoy unique experiences, such as savoring the local Dominican cuisine or international specialty
dishes in our 11 restaurants.
Location
Punta Cana - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Won't be returning
It was a family and friends trip that left a sour taste in our mouths. If you're not a Premium member, it's almost impossible to make a dinner reservation. We had to eat dinner at 9:45 p.m., sometimes 10:30 p.m., and not have our food served to us until 11:30 p.m. Room service would sometimes not drop off new towels, our TV and phone didn't work in our room.
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Beautiful grounds but terrible service throughout
The grounds are beautiful, but the service is terrible. We stayed there for a week, our room was cleaned only twice! During the entire week, we had to chase the cleaning lady every day for clean towels or go get towels from the pool. The bartenders at the swim up bar completely ignore you unless you speak Spanish. You should also note that this hotel is on the Atlantic side and not the Caribbean side, so the beach does not have clear blue water, only merky water, which was a huge disappointment to us. We previously stayed at Barcelo in Cancun, and that hotel was amazing. The punta cana Barcelo is nothing like that. Would not stay there again
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Excellent beach and resort but ready to sleep in a couch.
Not here to write a bad review or complain about the food. The vacation week was excellent. Awesome times and excellent weather. Rooms that we got were clean and comfortable. Food was in par with resort food as they gotta cook for hundreds of people daily. The 1 exception was the check in. Was told my rooms weren’t available and was told to come back in the morning to exchange the rooms I had reserved/ requested months in advance. The morning after was told the entire hotel was booked and couldn’t get the rooms that I had in my reservations. I had arrived at 7pm the night before and was tired and didn’t think much and believed the check in person until the next day, I tried and tried to get my two rooms with 2 beds with no avail. It made it worse when the cleaning lady opened the rooms next to us and there were unoccupied rooms with 2 beds. Rush over to the lobby to ask to exchange the room and was told I couldn’t have it. I pleaded on getting at least one room with 2 beds instead of 2 rooms with 2 beds. Family members spend their nights sleeping on the couch. Was lied to and taken advantage off. Im not a confrontational person and was just laughed at and send person to person. After getting tired of asking and asking told them to make amends and give me at least free spa credits or something and nothing was done. By the way those empty rooms stayed emptied for days. It was used once and we never got it. Be ready your family members will sleep in the couch. The resort was great but I dont know how they didn’t even try to help my situation. By the way this whole conversations took in Spanish. Im a native Spanish speaker even that didn’t help. Ask for manager and never met such person. The check in staff do what they want. There is no leadership. I liked the resort but I wont go back. They lost my business. Would not recommend. Go to a smaller resort where they care a bit more or unless you dont mind sleeping on the couch.
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My Resort Experience
Dear Barcelo Resort Management, I hope this message finds you well. I am writing to express my disappointment regarding our recent stay at your resort. We booked a family vacation for a total of 8 individuals, consisting of 4 adults and 4 children, and specifically requested our rooms to be located together two months in advance. Upon our arrival, we were made to wait for an hour, yet the requested arrangement was never resolved. We were advised to return the following day, which was quite inconvenient. Additionally, we were promised a bottle of champagne upon our arrival, which we did not receive. While both rooms had birthday celebrations booked, only one received a cake, leaving our party feeling overlooked. The condition of our room was unsatisfactory, with an unpleasant odor and an alarming mosquito problem that resulted in numerous bites for both our children and us. Furthermore, the service from the staff was disappointing; they were often rude and seemed uninterested in providing drinks when asked. We encountered difficulties when attempting to make reservations at the hotel restaurants, feeling as if accommodating our group of 8 was seen as too much trouble. In conclusion, our experience at Barcelo Resort fell significantly short of our expectations, and I regret to inform you that I will not be recommending your establishment to others, nor will I be returning in the future. Thank you for your attention to these matters
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really disappointed with this stay
this was our 2nd time here and it was absolutely terrible. we go to dr every year for the past 8 years. this was the worst vacation we’ve had from the food to the service to the rooms and no wifi availability anywhere they tell you it’s free but it doesn’t even work. super disappointed. we came with our family like we do every year all 16 of us and we all agreed this was the worst stay and we will probably never return.