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Hotel overview
Relax at Pointe Hilton Tapatio Cliffs Resort, situated just 20 minutes from Phoenix Sky Harbor International Airport. Admire spectacular views of the Phoenix North Mountain landscape from this all-suite resort. Explore the Falls Water Village, boasting eight pools, an enclosed water slide, stunning cascading waterfalls and a championship 18-hole golf course. Cool off in a private poolside cabana or take in the restful landscape from a hot plunge whirlpool. Re-energize in the fitness center or relax with a luxurious spa or beauty treatment in Tocaloma Spa and Salon. Challenge your partner to a game of tennis or start your day with a nature hike on the Phoenix Mountain Preserve. Choose from four great dining options, including casual dining at Cascades Café, a morning cup of Starbucks® coffee or pastry in the Lobby Bar, Pointe In Tyme Steakhouse & Grille featuring traditional steak and seafood favorites and fine modern American cuisine at the award-winning restaurant, Different Pointe of View. Experience the distinctive beauty, service and amenities of Pointe Hilton Tapatio Cliffs Resort.
Location
PhoenixProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
•Guest internet access
•Valet/self parking
•Access to Falls Water Village (max 6)
•Tennis & pickleball court access
•1 hour afternoon golf practice facility (max 2)
•20% off seasonal Spa services
•15% off golf apparel
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
2208 reviews
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Jul 03, 2025Ho Hum - A Resort - Not Quite
This not a resort, rather a hotel with some pools and a golf course. After our road trip through Arizona we wanted to relax by the pool and soak in the sun for a few days. Upon check in and knowledge that we were traveling with teens, we were given a room by a pool. The size of the pol was like an oversized bathtub so they changed our room closer to the larger pool. It was still a hike to the pool. The second day we moved our car closer to the pool. We had breakfast on site - overpriced and service terrible. The next day we had Starbucks onsite - much better but only one person was working so the line was very long and they soon ran out of food, etc. At its best this is a budget resort. Rooms need updating too. The pool staff were friendly and attentive.
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Jun 26, 2025Beautiful hotel. Perfect staycation
The rooms are very clean and comfortable. The pools are beautiful. The complimentary golf cart shuttle was much appreciated since the property is so big. It was a great time and perfect location for the concert venue. The breakfast buffet was delicious!
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Jun 23, 2025Nice getaway
The beds were very comfortable, and room was in a perfect location (right over the waterfall). The rooms are getting a little outdated but very clean. Parking was not the best but there is a shuttle that will take you to your room if you park far away from your room. The pool was very, very nice. It was great to spend the day there and watch the movie at night. Warning.....if you purchase food from the pool cafe, they will automatically charge you a tip which I find odd when you order and pick up the food yourself. The food and drinks were very good for quick bites. I rated it a good experience because of two items that just some customer service training could be done for the night staff in the lobby. I think the girl was new as she didn't know how to run the computer very well, but she had a poor attitude (rude) when I was trying to settle my room charges. The valet/shuttle driver greeted us with "what's up" rather than a "how can I help you"; unprofessional. I am a stickler for customer service so those little things can change my perceptions very fast. Overall, it was a nice weekend trip!
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Jun 22, 2025Gone downhill
After 34 years of coming here we will not be back. Drink prices are out of control drinks are not very flavorful and the beer is warm. Food for what you get again overpriced and not a good quality product. Next they automatically add a tip to all your food and drinks of 20 percent. The pools had their tiles fixed but where it told you the depth of the pool it was black and those tiles had not been cleaned in months. The adult pool has 2 spas and some of the sides of them were green. Such a disappointment Hilton just wants to make money and not give the guests a good experience.
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Jun 19, 2025Not worth the hype- pass on the Groupon deal.
Not Worth the Hype – Disappointed by Hilton Phoenix Tapatio Cliffs I do not recommend the Hilton Phoenix Tapatio Cliffs Resort. The property feels dated and rundown, with uncomfortable beds and air conditioning that seems stuck in the 1980s—definitely not ideal when it’s 120° outside and you’re sleeping under a down comforter. Comfort? Not even close. We ate breakfast at Pointe In Tyme, which cost $134 for two adults and two kids—wildly overpriced for what was served, especially considering the insects crawling up the stairs as we entered. We originally booked through a Groupon deal, then upgraded our room to be farther from the adult pool. By the time we added the resort fee and upgrade cost, the price matched what we would’ve paid for a stay at the JW Marriott. And honestly? I wish we’d gone there instead—better food, better service, and much more well-kept grounds and landscaping. This resort may have had its heyday, but sadly, it’s long past.