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TripAdvisor traveler rating5207 reviews
Recently stated at the reflect Cancun, great people, great food, great views. Met a worker “Hervik” who works the pool concierge, amazing guy, helped a lot. Thank you so much my friend. Keep doing a fantastic job. She replied by the way because of you.
- Not a 5 star hotel more like a 3 - Price should be lower to a 3 hotel -Shower door missing -Swear odor in one of the rooms -No hot water in the afternoon only in the morning - some of the waitress are rude not sure if they were being force to work - Hotel is old -Butter with mold was serve at my wedding this was embarrassing. The respond form the hotel I'm sorry we will talk with my vendor not a discount or something to make up for it this was a almost a $6,000 dollars wedding
One year anniversary ❤
This resort was absolutely amazing. My wife spent 7 days there and loved it everyday. We returned home today and will still are amazed of view, pools and service there. Hervick was amazing assisting us with everything we inquired about above and beyond as well as an amazing cool bartender Jahir in the altitude part of resort where we resided.
Honestly this place was perfect for my buddy and I. Super classy but simple. So great. Food great. The whole crew amazing. The weekend was amazing and it would not have been the same without Hervik. He was amazing. He served us in the infinity Pool and beach Cabañas bottles for champagne! I’ve loved this place and coming back for sure!!
The best ever
We had the BEST EXPERIENCE. from start to finish it was PERFECT!!!! Hervik served us EVERY day at the pool and beach and OMGGGGGG you’re never going to find a person so amazing f and attentive. He always was 100%. We are planning our next trip just because of how amazing he made our experience. From Bali beds to bottles on the beach, it was amazing!! Best birthday for our girl trip ever!!!! This place is the best!!!!!