Wish you were here?

Hotel overview

Situated along legendary Ka‘anapali Beach, The Westin Maui Resort & Spa, Ka’anapali is a picture-perfect tropical escape surrounded by mountains and glittering seas and provides a haven of pure relaxation. The 759-room resort abounds with ways to rejuvenate from the resorts 87,000 square-foot aquatic playground, world-class restaurants, cultured entertainment and thrilling activities.  Shopping at neighboring Whalers Village and championship golf are just steps away. Key resort features designed to provide a blissful balance include in-room comforts such as Westin’s Heavenly Bed, uplifting renewal at the Heavenly Spa by Westin healthy and delicious dining with oceanfront settings and Westin Kids Club. Lush gardens and cascading waterfalls provide the perfect backdrop for an island wedding. It is the place Where Heaven and Aloha Meet.

Location

Kaanapali - Beach
Kahuhuli, HI, USA - Kahului Airport (OGG) : 30 miles
Kapalua, HI, USA - West Maui Airport (JMH) : 4 miles

Property information

Year Built: 1973
Last Renovation: 2013
Accessible rooms: 22
Air conditioned guest rooms: 759
All rooms non-smoking: 759
Floors: 11
Total rooms: 759

{{title}}

Hotel details

Amenities

Show more

Activities

Show more

Hotel advisories

Advisory Valet parking fee of $50 + tax per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum self parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum Valet parking fee of $50 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory The social space in Ka‘anapali is open to resort guests and community. It features a state-of-the-art arcade, duckpin bowling, Topgolf Swing Suites, and virtual reality stations, offering diverse entertainment options. With over 50 video and arcade games, it ensures fun for all ages. Curated food and beverage offerings make it an ideal spot for friends and family to gather. Designed for both locals and visitors, it provides a unique, engaging experience for meeting, playing, and savoring moments
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 6795 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Rude front desk agent but overall our kids enjoyed the pool & arcade

    Overall our family had a great stay at the Westin however checking in we had a very rude front desk agent that accused us of trying to scam when we showed her the text we got from the hotel to go front desk letting us know that our room was now ready. The agent was soo unhelpful & grouchy to us. She told us our room was already ready, to just use the key card that the earlier agent gave us. At this point we didn’t even know our room number yet because our room wasn’t ready when we tried to check in earlier. She expected us to already know it & where to go. When we asked for her name, she showed us the side of shoulder, but couldn’t see her name tag. She was older 60s Filipino/asian woman. Her desk was on the far left side, closest to the concierge desks on 7/9/25. She was soo rude she didn’t even try to read the text twe got from the hotel, she basically just told us to go the room, and when we did… the key cards DIDN’T even work, we had to go back to the front desk AGAIN (now 3rd time) & another agent gave us new keys to our room that now worked, he was a lot nicer and helpful. Thank goodness our kids all had a great time but she left such a bad taste in our mouth from when we just got there. We’re repeat Westin Kaanapali guests, this was the first time we’ve experienced such bad service.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Anti-Family / Dirty / necessary dosages lacking

    We have been to this resort in the past and enjoyed our stay. We are currently at the resort as I write this review. This is not a family friendly report any longer. The staff is rude to the kids and they are super psycho about allocation of beach towels. There is a card system which is fine if they would follow their own policies, but they do not. They refused to give pool towels to the children without a parent being present which was a super annoying experience always having to go with them after time at the beach towels exchange a sandy towel for a dry one to enjoy the pool. The pool was overcrowded so you couldn’t ever get a chair to sit on and it seemed locals came to sneak in frequently. One child drown and had to be necessitated with cpr and taken away to the hospital traumatizing our children. The rooms were not as clean as the previous visit, and had limited dishware which made the trio annoying as you had to run the dishwasher after each meal or hand wash dishes if you plan to cook your meals on site, which most families do. The bedding had gross stains and the rooms were not very clean and again, had limited supplies to make it through your trip. You got 3 dishwasher pods for a ten day stay and the rooms don’t have frequent cleanings. We had to ask and pay for a cleaning. Overall, this once great resort has gone downhill and we will not be returning. Overpriced, over promised and under delivered.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Stay! Perfect for families, can’t wait to come back!

    We stayed here over the 4th and loved it! Everyone was so friendly and helpful. The resort has so much to do from the amazing pools, beach, arcade and nearby shopping and restaurants. Shout out to Michael who was in the lounge doing the fresh pineapple in the mornings, he was so kind to my kids and they couldn’t wait to see him each day at breakfast. Thank you for an amazing vacation, we can’t wait to come back!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our favorite hotel on Maui

    Our favorite hotel on Maui. If possible, upgrade to the Hōkūpaʻa Tower with Lanai access. We enjoy the lounge access every single day. The whole hotel is amazing, from the rooms to the beach to the pool area. Everything is top-notch.

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Retreat in Paradise

    This Westin Resort and Spa is the finest Westin hotel .We have had the pleasure of traveling the US and Europe for 25 years, and this Westin makes relaxation easy and luxurious. We stayed for a week in the newly renovated Hokupa’a Tower, with the Lanai amenities for lovely breakfast and afternoon bites, refreshment stations thru out the day. Complete with quiet oceanfront views and an Infinity Pool to cool down. Our room was booked as Ocean Front, with a lanai, and that is exactly what we received. When we checked in, the guest relations agent suggested that once we had our luggage situated in our room, we should take the elevator to the Mezzanine Floor, and get familiar with The Lanai room. And when we did, we were greeted by Maria, who introduced herself, and provide us with a tour of this amenity and All of its offerings. Food, beverages, snacks, (even the ice cream delivery schedule :). And Maria remembered our names for our entire week visit. She is truly one of The Westin’s ambassadors. I can not review The Westin Resort , without also praising the Housekeeping staff that took such great care of our room, in an almost invisible manner. We had a welcome note from Elena, letting us know her extension, should we need anything. But, not until the day before we left, did we get to meet her and thank her in person for her wonderful job. Just like Maria, she made us feel very welcome, and thanked us for being at The Westin. Our room was Oceanfront, King Sized Bed, nice dresser and closet space to store, hang ups, and luggage. Beautiful bath with Waterfall shower. Please, if you are going to Maui, enjoy a real Adventure in Paradise, stay at the Westin Resort and Spa.

    Jul 06, 2025