Hotel overview

With unparalleled views of the mountains and ocean, as well as a breathtaking location on the Garden Island, Sheraton Kauai Coconut Beach Hotel boasts a transformative experience for your next getaway. We provide easy access to a number of Kapaa's biggest hot spots, such as Smith's Tropical Paradise and Wailua Falls. You have the opportunity to relax in a resort with a beautiful, beachfront location and guest rooms featuring complimentary high-speed Wi-Fi, mini-refrigerators and private lanais, allowing you to soak up the Hawaiian sun. Guests are welcome to experience new heights of relaxation in our infinity-edge pool, with separate sides for children and adults, surrounded by our oceanfront bar, lounge chairs and fire pits. Savor culinary delights and signature drinks at The Crooked Surf Bar and Restaurant and Moamoa Hawaiian Fish House, located right in the warm, aloha spirit of our gorgeous oceanfront resort. Treat yourself to a one-of-a-kind vacation at Sheraton Kauai Coconut Beach.

Location

Kapaa/Wailua
Kauai Island, HI - Lihue Municipal Airport (LIH) : 15 miles

Property information

Year Built: 1978
Last Renovation: 2012
Accessible rooms: 1
Floors: 4
Total rooms: 311

Save $100 + fourth night free

Book a flight + hotel package of $1,500 or more and save $100 when using promo code MAYINTHAW at time of booking. Four-night minimum stay required. Book by 6/1/20 by 6:00 p.m. CT. Like this deal, but want more flexibility? Look for the Search More Options link to change your length of stay.

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum mandatory hotel-imposed fee of $32 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory Resort Fee Inclusions:
• On-site entertainment, including nightly local music and sunrise chants
• Valet and self-parking
• Daily use of GoPro camera (based upon availability, memory card and accessories sold in the market)
• Daily use of bicycle (based upon availability)
• Two signature Mai Tai’s from Moamoa Hawaiian Fish House
• Daily use of beach chairs, umbrellas and coolers (based upon availability)
• Morning wellness beach yoga sessions
• Business services including Wi-Fi, computer access and printing
• Local/long distance phone calls (Up to $20 per stay)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 68 reviews
  • 5.0 star tripadvisor rating
    Fantastic service from management - Ali Lahip

    While we have not had a chance to stay at the property yet, I feel compelled to write a review on the service I have received from Ali Lahip thus far. We’ve had to make changes to multiple rooms for our upcoming stay including changing dates due to the Covid pandemic. I called in to notify the hotel of my desire to potentially change dates on a points reservation, and the manager Ali took charge immediately. He indicated I could change the reservation to any available dates (even though often hotels tell you to reach out to customer service and pass the baton or add fees here and there) and shared his direct contact info to reach out to him as soon as I was ready as he wanted to be the one to accommodate. I called today, Ali communicated immediately, and took charge and made the changes within a matter of minutes. Now based on mixed reviews, I can tell this is a newly remodeled property with a name change. While there may be growing pains, service and follow through as such should elevate it to a very desirable level. We are excited to experience this property, and update the review after fully experiencing it.

    Apr 14, 2020
  • 2.0 star tripadvisor rating
    Not the Best

    Of the 3 hotes we stayed in Hawaii (Outriggr in Oahu, this one and Sheraton Maui), this was the least desirable. It was theonly one of the 3 that didn't upgrade or recognize any of our celebrations (my retirement and our 20th anniversary) and the room had the smallest "lanai" you could imagine. Barely fit 2 of us on chairs. Rooms were ok at best. The Crooked Surf Bar was the most enjoyable thing there. Then when i left some clothing behind (pair of pants/top), even though i spent a fortune to stay, nobody called me and i had to call 3 times before it was shipped - at my expense - :(

    Mar 17, 2020
  • 5.0 star tripadvisor rating
    very nice hotel in Kauai

    Staffs are very friendly and helpfull, breakfast is good,rooms are very clean ,hotel location is perfect.Swimming pool is nice with hot water at winter time.Pool bar and ambiance very nice ı stayed alone but my advice visit there with gf or wife

    Mar 15, 2020
  • 2.0 star tripadvisor rating
    Decent resort with poor service

    I write as a Platinum Elite member. This is a fantastically located resort. Beautiful private beach and heated pool. However our experience was really poor. We are here for 5 nights. This is only day 2. We arrived and there was no help with luggage. The checkin was the worst I have experienced with the Marriott/ Sheraton group. I had booked 2 rooms. One would think common sense would mean plan for the rooms to be near each other. Rooms are completely at opposite ends. No acknowledgement and just apologies about room situation. We had to change a room as the ground floor ocean view room had a wall in front of it...seriously and you call it ocean view?? The new room was good until we saw a cleaning rag and a couple of used razors in the tub. Nice work on cleanliness. Did you all get an email from the Marriott group about how vigilant they are to room cleanliness?? No room upgrade. Poor service. Fustrating wait time. Bar service- slow and want us to settle bill because the server was getting off work. C'mon....smarten up people!!

    Mar 13, 2020
  • 4.0 star tripadvisor rating
    Very happy with our three nite stay

    I booked an ocean view room using two fee nite certificates and points. When we checked in with Lela, she was very helpful and although our room was not ready, she told us we had been upgraded to a very nice room. She was not kidding! Our room, #234, was gorgeous. It was huge and had an extra large lanai and amazing view of the water. We left the door open at night and listened to the waves crashing. There was very high surf while we were there and we actually had some moisture on our floor in the morning from the spray. It was fabulous. The amenities in the room were great. WiFi worked fine, refrigerator and a huge bathroom. The maid did a great job and the place was spotless. The location of the resort was great. We had several places we could walk to. There is wonderful walk along the ocean when heading right (south) . I enjoyed walking there every day. You can’t swim right in front of the hotel. It is a pretty beach. The pool is nice and we enjoyed the hot tub as well. We had food one night at the restaurant by the pool. It was mediocre. The drinks were so so. Not a great pour on the wine but convenient to have the bar there and it was pretty lively. We did not take advantage of the free bikes but that is a great amenity that you get with your resort fees. We really enjoyed our stay at this resort. The location is great for exploring the east and north shores.

    Mar 12, 2020