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Hotel overview

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.


EXCLUSIVE THEME PARK BENEFITS:

- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme

park admission required).

- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.

OTHER EXCITING BENEFITS:

- RESORT-WIDE CHARGING PRIVILEGES with your room key.

- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.

- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.


The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)


Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.


Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.


Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

Location

Universal Orlando Resort On-Site
Orlando International Airport (MCO) : 16 miles

Property information

Year Built: 2014
Nonsmoking rooms: 2200
Total rooms and suites: 2200

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Self-parking fee: $26 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 24751 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Pretty good stay

    Wasn’t as bad as I thought after reading reviews. Definitely a value resort but my kids loved it and were so happy. The shuttle wasn’t so on time but we did make it to early admission which was worth every second and penny by staying in a universal hotel. We have food allergies so didn’t eat any of the food but it looked good! Check in was fairly quick and everyone was nice. The rooms do need some work. One night we were in a standard room which was ok. Very small. But it was clean. We then switched to a family suite. It was ok. Carpet was dirty near the beds. The pull out couch was falling apart but my son made it work. Can definitely use some minor renovations but in general it was clean and easy and I would stay here again.

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not impressed.

    We stayed here in 2022 and loved it so decided to come back, however, our experience this time was not the same unfortunately and we have been left disappointed. The room was just not ok or up to standard. We were given a room in the bayside tower which is miles from reception and the food courts. The room was an adjoining room so we heard everything from our neighbours. The shower had two options, freezing or scalding, no middle ground. Most days we were woken by what sounded like 3 loud bangs and then a marble being dropped repetitively. This went on for hours, everyday. Really unimpressed. This building clearly needs a lot of work. It would also be better if you could put freestyle machines in every building, we had to walk miles to get a drink when there could have been a machine downstairs to prevent this.

    Feb 07, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not as bad as I feared, but not great

    Pros- -the room was much cleaner and nicer than I expected based on the reviews. Several of the reviews made me worried that this place would be pretty ghetto. It wasn't ghetto at all so I was relieved. That may be in a big part to the fact that we upgraded right away from a standard room that overlooked the parking ramp to a room that overlooked the pool. -The Bayliner Diner was pretty decent actually -On-site Starbucks Cons- -ONE giant hot tub. And it was closed for maintenance on the ONE night I wanted to use it. Do maintenence during the day when everyone is at the parks! With? After a long day of walking at the parks I just wanted to relax in the hottub for a few minutes. To walk down and find it closed sucks. -People smoke all around the pool area and I smells terrible because of it. Maybe get rid of the smoking areas? It's 2025. Make this place smoke free. All the cigarette smoke makes it feel trashy. -Bayliner diner should open at 6 the same as Starbucks. For people who are up early the only option is the limited and massively overpriced food items from Starbucks Overall, not as bad as I expected based on reviews, but would definitely choose a nicer hotel if I ever come back to Universal

    Jan 29, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Great place!!

    Awesome place to stay!!! Love the Bayliner restaurant. Tasty foods including the ahi tuna bowl. The Lazy River and hot tub was enjoyable by all. Love how close to Volcano Bay it is and bus stops outside close. All in all we just love staying here If you have Comcast it can save you more. Starbucks in hotel was awesome!!

    Jan 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Convenient, fun and not too expensive for FL residents

    Very easy going family place. Walking distance to the parks (a bit of a long walk, not right next door). Big pools and facilities, good informal places to eat, right next door to volcano bay. Rooms are spacious if you get the family room. A little more expensive than outside hotels but a lot cheaper than the higher end universal resorts with the proximity to the parks.

    Jan 14, 2025