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Hotel overview
Share the adventure of a jungle safari in lush surroundings showcasing the grandeur of Africa. With many rooms overlooking the beautiful savannahs, grazing zebra, giraffes and gazelles can be seen roaming free in natural environments. The rhythm of tribal drums...the exquisite cuisine...the rich settings...and the lure of authentic African treasures all come together to celebrate the beauty and wonder of this vast and untamed continent. Three animal savannas are home to more than 200 mammals and birds representative of the African animal palette. Some examples are giraffe, zebra, Thomson's gazelle, ostrich, flamingo, African spoonbill, and sacred ibis.
Location
Animal Kingdom® Resort AreaProperty information
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Hotel details
General policies & fine print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Ratings & reviews
TripAdvisor traveler rating
8515 reviews
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Dec 05, 2024Very nice lodge. Spacious rooms with comfortable beds.
Very nice lodge. Spacious rooms with comfortable beds. Amazing to see the animals from our balcony. The lobby and dining options were great too. Only downside is that it's so far from all the parks -- even Animal Kingdom. We also had trouble with crowded buses, so had to resort to uber a few times.
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Nov 26, 2024
Amazing experience that feels like Africa
From the hello to the goodbye, this hotel is amazing by all means. Staff are amazing and very friendly and make you feel at home! The resort itself is enormous and the attention to details in every corner is insane! Highly recommended and best resort i visited by far in the states
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Nov 16, 2024
Club level
We stayed in a club level Savannah view room for five nights and loved our experience. The room was a terrific size for two adults and two children and it was an incredible experience to wake up to giraffes and zebras! The lounge was very good and its friendly staff from the moment we arrived and had good choices for adults and children. Amenities were terrific for a family, it even had the elusive laundry which is a god send when on a long international trip with children.
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Nov 08, 2024Bus system is terrible
Do not stay at this hotel if you plan on using their bus system. It’s consistently terrible compared to buses for other hotels. I think it may have to do with the hotel being further than others & no additional buses to account for extra travel time to and from parks. We have waiting 40 + minutes multiple times now.
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Oct 31, 2024Good but not great. Beware of noisy building works going on affecting views
Check in was easy and we were lucky enough to be given early check into our room. Great start however… We arrived in our room and the magic was ruined when going out on to our savannah view balcony as across the way was extensive noisy building works and scaffolding across the whole of the Kidani building which was not communicated to us or our agent at any point prior to our arrival. Kinda ruins the peaceful savannah outlook and very noisy throughout the day. I went to reception and politely informed them of my disappointment only to be met by Heather on reception who was passive aggressive and made me feel like I was an inconvenience. She stroppily changed my room to another with no apology and told me a lie that the works were only going on short term as a result of the hurricane when they had in fact been ongoing since June (other staff told me this and will likely continue to next year). She gave me a key and I foolishly assumed that as I had complained and we had discussed moving my luggage to the new room, that someone would automatically be sent to help me with my luggage. So I went and waited and no one came. When I asked Heather why no one had been sent to help me, heathers attitude was rude and far from the usual excellent customer service received from Disney and from the beach club hotel we had just left. Heather rudely told me I had not communicated that I needed help and I responded that this should have been offered or automatically arranged on the basis I am wasting my vacation time moving rooms due to an issue / complaint. Heather was awful to deal with and had me feeling stressed and uncomfortable to the point I didn’t wish to deal with her anymore. I ended up staying in our original room as I didn’t have time to then later move rooms that day as I had plans with family to go out and enjoy the day. Resting in the afternoon in our room has not gone to plan as the banging from the workman disturbed us all and napping was not possible. Positives - The food is good, the view of the animals is amazing, pool is decent enough but we would not return here as it lacks the luxury and magic feel of the grand Floridian and yacht and beach clubs. Maybe my experience with Heather has left a sour taste in my mouth and had this not have happened I would feel slightly different. Lovely guy on reception has today given us a late check out and was very nice to deal with. Thank you for this, it is very much appreciated.