Wish you were here?
Hotel overview
The ultimate in romantic all-suite accommodation, this refined Adults only resort offers Unlimited-Luxury® with limitless gourmet dining and stylish rooms. There is a great range of daily activities including the opportunity to explore the famous reefs off the coast.
Location: Located on Cozumel Island, approx. 90 minutes land and boat transfer from Cancun International Airport.
Location
CozumelProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
7580 reviews
-
Jul 12, 2025Paradise with a twist but only for 1 day
The quality of service is excellent. The beach area is beautiful. However, beware of the high pressure sales pitch as they say it would only take 90 minutes but it was a full 3 hours. We listened to 6 different people give us a sales pitch...ugh! At least it was only for 1 day then everything else was Great!
-
Jul 12, 2025Great place to lay on the beach but not the 5 star experience you expect from a Secrets or Hyatt
Maybe 5 star when it opened but needs some serious work to bring it back to its previous glory. The beach and ocean and location are great but the resort needs some TLC. Everything looks "old". Walls both interior and exterior are cracked. Grime and grout to tiles and pools need replacing, the waterslides which were the primary reason we booked this place were so unkempt that they actually cut and scraped use going down them and when I complained I was told "they are more of an esthetics only thing now" which is absolute garbage of an answer and they even advertise them on their website. The food menus are all decent menus and variety but unfortunately the execution just isn't there. The food was average st best and usually hot or miss on whether it was good or not. Girlfriend and I are both "foodies" and we were very disappointed, especially since we were told it had the best food of the surrounding resorts. The stay was average but definitely did not live up to the Hyatt or Secrets Name and I can't say I'd recommend it based on our stay.
-
Jul 11, 2025
Secrets Aura Gives Secrets Resorts a Black Eye
This Secrets Resort was very disappointing. I've stayed in other Secrets and did not have such a bad experience. They are in great need of an upgrade for the resort and their food must be better. Not the type of anniversary trip I expected from Secrets.
-
Jul 11, 2025Great staff, clean resort, good price. Food not very good.
We went for a couples get away with no kids. We had a good time. It was our first trip to a Secrets and first time in Cozumel. Good: Staff were all very nice and friendly. We had a preferred room swim up, which was a small pool connecting a few rooms with a water slide down to a main pool. It was kinda cool and fun. The resort seemed to be clean everywhere we went. We did 3 nights/4 days. The price was pretty good I thought (the stay cost less than the airfare). The location was good. The beach has rocks/coral right off the shore (the sand is a little rough but white well kept. You can snorkel right off the shore and see some coral and fish swim right up you. The drink were good. If you need ice or drinks the bars will fill up your own cups/water bottles (the use bottled water) or refill your ice bucket for your room. The bad/not so good: The resort is old. (someone told us it was a different resort maybe 20 years ago before it was Secrets). They seem to be remolding it still. They were working on it while we were there redoing the front steps, redoing walk ways ect. The food was not very good. At best I would say like an Applebee's at worst like cafeteria food. We did get some food outside the resort on excursions and in town that was great so I think its specific to the resort. We ate once at Dreams next door and it wasn't any better. Some stuff seem to close at random times. The bar near on of the pools/beach by one of the restaurants closed at 4pm, the French restaurant was closed all day our first day and we didn't see it open for breakfast any day we were there. The swim up bars close at 6 which seemed early because a lot of people were still in the pools and it is all adults. We have been to a Sandals once before but it was several years ago, which is all I really have to compare it too. Sandals was a lot more expensive but the room was great and the resort was a lot more updated. Overall we had a good time, the staff was great and the price was great. I would recommend, but manage expectations for the food and the age of the resort.
-
Jul 10, 2025
Relaxing with beautiful sunset, good food and better wine
We had a wonderful stay with perfect weather. The staff was very good, specially attentive have been Vicky serving @ the beach, Gabriel serving @ Oceania and Gabriel in the Gohan Sushi Bar. I should name many more but I'm not the best with names :))) Our rooms have been nice. Compared with other Secrets the room could have been cleaner but it was good. We liked the restaurants, never had to do a reservation. The menu was very good, if you have a chance try to book a night at the Cave, it was an amazing experience. The wine selection was perfect for us and we tried all Mexican wines in there selection, not cheap but very good. Snorkeling at the beach in front of the hotel was amazing, we saw octopus, stingray's and eel beside many other big and small fishes. Heidi and her animation crew did a very good job to keep us busy during the daytime at the beach or in the pool. We did enjoyed our 2 week stay at this hotel and a big thank you to all the staff @ Secrets Aura Cozumel.