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Hotel overview

Royalton Punta Cana is a modern luxury resort on the coveted sands of Punta Cana in the Dominican Republic. This new-generation all inclusive hotel offers discerning travellers a family friendly vacation experience, where guests of all ages are captivated from morning to night. Beautiful architecture is combined with an exquisite product featuring incomparable service and incredible attention to detail. Every aspect of your stay from the unlimited à la carte dining to our signature handcrafted DreamBed™ has been carefully designed to deliver a personalized service while you relax in upscale ambience.

Property information

Total rooms and suites: 317

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Guests staying in the Connecting Luxury Room or Diamond Club Luxury Connecting Room categories must have at least 2 Adults (18 and over) in the room or run the risk of denial by the hotel.
Advisory The Hotel wants to notify that all the guests arriving as of January 1st 2023, the complimentary access to hydrotherapy circuits will be limited over the age of 18 which will be one session per person per stay.
Advisory April 2024, The hotel will start a property enhancement project to upgrade different parts of the resort. The project is organized in phases to avoid disturbing guests, focusing on areas like the main building, Diamond Club lounge, theater, Convention Center, and Wedding Gazebo. These upgrades will happen from April 8th to July 22nd. Starting April 8th, bars and seven restaurants will undergo a complete overhaul to enhance the culinary experience.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

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Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 16589 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointed, not as advertised and definitely not “luxury included”

    The hotel itself was ok, but no way 5 star as stated. Needs a lot of improvement. Also, the most disappointing part was the hotel CLOSING the buffet restaurant without any notice. On their app, everything is open, in reality they expected you to go to the sister hotel for food. The food there was not good at all! Also, some members of staff seem to only serve locals and never ask if we wanted a drink. I would definitely not recommend this hotel as it stands.

    Oct 14, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Rather stay in England not waste my money

    Terrible hotel worst I’ve ever stayed in please don’t read the comments about how great it is there’s nothing great about it 8 days in still 1 restaurant open and that’s the buffet still can’t wait to go home so many people are complaining would feed my dog the food here and please don’t look at these bot reviews as 2 excellent reviews will appear after this 😂😂

    Oct 13, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Just ok

    It was an ok stay. Diamond club was not worth it at this location. Hardly seen butler. Had to ask multiple times for restock in our room (water/beer/face clothes) Tip: if you want a true diamond club expierence visit st. Lucia! Royalton on st Lucia was amazing. Food was just ok. Nothing great. Buffet better than the restaurants. Under the sea was the better meal we had. Service was sub par - some days couldn’t get a drink at the pool. Having to take the train to the splash was a pain. Easier to just walk. The white party was a great time! We have visited many all inclusive. RPC is low on our list - we wouldn’t return (we normally visit places we like multiple times)

    Oct 12, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic first visit to the Dominican

    After reading some negative reviews was bit concerned about this resort. However our holiday was fantastic. Yes the place is having a little work done but it's nothing major. We found the food tasty especially from Zen and Hunters restaurants. The service we had from the staff was always good especially the team working in Dips pool bar. Our room was freshly cleaned everyday and was nice and comfy with good aircon. The beach definitely the highlight of the resort, its amazing. Also seen bad reviews about the app,it must have been updated and sorted as found no problems with it and was easy to book meals for the restaurants. The only complaint would make would be the food in score sports bar wasn't the best but I'm sure will be improved. As a whole would definitely recommend this resort and would love to come back in the future

    Oct 11, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Chef Edgar at the March Buffet

    We stayed at the Royalton Punta Cana Splash and had dinner at Marche on the Royalton Punta Cana side. This review is about a hidden gem...his name is Edgar. He is the chef at the fish station where you select the seafood and he cooks it for you on the spot. My family is selective about how fish is prepared...we like tuna seared and salmon just barely cooked through. We requested and he knocked it out of the park. We make this request in many good restaurants and it is rare that it is delivered. He seasoned with care, drizzled just enough oil and moved like a chef...non cooking arm behind his back...efficient...kept the station clean. When the fish was ready...he plated it with care and passed it to reach person with a hand on his heart and a smile. My family will be back to dine at March because we want seafood by Edgar. We all agree that Edgar should be at Under the Sea...the seafood restaurant!

    Oct 08, 2024